Rated 4.3 out of 5 by 182
Rated 1.0 out of 5.0 by James D2 Dirty Facility, dead bugs in room, room smelled like smoke, POOR POOR QUALITY
I have stayed at several IHG properties, and this is by far one of the worst. The staff was not very helpful, as they said they had to have a manager there to do anything we asked, and there was never a manager there. When we checked in, the room was musty smelling, but we turned the air conditioner on and went about our evening. When we came back, our room smelled like cigarette smoke, and all the staff offered was a fan. The staircase leading up to the second floor was moldy and wet smelling. When we checked in, 1 room of ours only had 1 wash cloth, and 2 dead bugs in the floor of our bathroom. The next day, the same 2 dead bugs were still there after our room cleaning and we had 0 was cloths left for us this time. The staff was not very helpful or willing to assist, and when we checked out the ladies at the front desk said all they could offer me was 15,000 points for our troubles. I was so tired and frustrated that i agreed and left the property, only to be given 1,000 points for our troubles. Very dissatisfied with our service and experience. I was never greeted as a platinum status guest, not where we offered any points for our stay or any ac omplimentary snack bags or anything of the like. We have to stay in that town again next year, and we will not be staying at this property.
July 30, 2015
Rated 4.0 out of 5.0 by slennie Great Staff
The staff were friendly and courteous. The rooms needed a little updating and more cleaning in the bathroom especially. I would stay again if in town but a little more attention to the cleanliness would help.
July 28, 2015
Rated 5.0 out of 5.0 by LARRYDEAN63 IT WAS WONDERFUL
WE HAD A BIG DAY WITH DRIVING AN TAKING IN ALOT OF THE SIGHTS ALONG THE WAY..IT WAS WONDERFUL TO HAVE A ROOM THAT WAS COOL AN QUIET...AN LOTS OF HOT WATER.....I WISH THAT THE BREAKFAST COULD BE HELD OVER TILL 1000AM AS MOST OF THE TIME WE SLEEP IN AN MISS THE SELECTION.......JUST A THOUGHT FOR SOMETHING DIFFERENT.........THANKS FOR A GOOD NIGHT
July 21, 2015
Rated 5.0 out of 5.0 by Kell Kell Comfortable bed and wonderful service
We will only stay in Holiday Inn Expresses and prefer not to stay anywhere else.
July 21, 2015
Rated 5.0 out of 5.0 by Postalpara OUTSTANDING IN EVERY WAY
Enjoyable stay, clean, well kept, quiet, very comfortable bed and surroundings, and smiling staff eager to provide service. Will return very soon. Kudos to Helen, Misty, and Jessie (also to all service providers).
July 20, 2015
Rated 5.0 out of 5.0 by stuvwxyz Nice stay
Overall, I was happy with the stay.
The fitness room could be a lot bigger.
I get up early to exercise and I like to drink some coffee and read somewhere before my workout without disturbing anyone else in my room. There was coffee on and a well lit breakfast area for me.
For a hotel continental breakfast, it was above average.
There are picnic tables and grills out back of the hotel for use.
July 15, 2015
Rated 5.0 out of 5.0 by Buttercup59 Love this hotel
When traveling to see my Father I always stay at this hotel. I love the location and the hotel is always super clean and feels safe. I get a nice rest and and the staff is so nice. The beds are amazing and I fall right asleep when my head hits the pillow! Breakfast is always a nice treat. One time when I stayed the had fresh baked cookies that evening for the guests! That was a really nice touch!
July 13, 2015
Rated 5.0 out of 5.0 by FMT11 Very accommodating
Staff was great - went out of their way to help us when the airline lost our luggage. Extremely polite and friendly.
July 11, 2015