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Rated 4.5 out of 5 by 195 reviewers.
Rated 4.0 out of 5.0 by OK overall Generally good it did what it says on the tin. Although the breakfast experience could have been better. Staff were struggling to keep self service area replenished with all the ingredients and we had to ask a couple of times. This was more than an hour before breakfast time ended. September 17, 2014
Rated 5.0 out of 5.0 by Tray less breakfast The tray less breakfast does not work, before when trays where available when you finished your breakfast you put your dirty plates cups glasses on the trolley and the table was left clear for the next due to tray less breakfast the tables are not cleared, they are left dirty and people where left wandering around wondering what to do with all the previous person dirty plates..the staff just cannot cope when it is busy September 17, 2014
Rated 4.0 out of 5.0 by Great value and service Great as always! A good place to stop over with lovely staff and clean rooms. Still wish the bed was more comfortable - incredibly hard. This time was free with collected IHG points, so better still! September 17, 2014
Rated 5.0 out of 5.0 by excellent service reception staff were very helpful and friendly, greeting us whenever we entered or left the premises, breakfast was plentiful and reasonable although we had the impression the scrambled egg was powdered variety and whilst there was sausage available there was no bacon which was a shame September 16, 2014
Rated 5.0 out of 5.0 by Outstanding Service A thoroughly enjoyable stay at this hotel. Staff were exceptionally friendly and pleasant and nothing was ever too much trouble. Asked for a late check out and they went out of their way to accommodate this request. At breakfast time, being a party of 9 most of the tables had already been taken, there was not hesitation in them opening up the conference room so we could all be seated together - another nice touch. Would certainly recommend a stay at this hotel and would not hesitate to book again if we come back to the area, September 9, 2014
Rated 4.0 out of 5.0 by weekend break. Had stayed in this hotel several years ago when we had very good service, Today was just the same, staff very pleasant and helpful, rooms spotlessly clean, breakfast good. Hotel is a very good location and would use again and recommend to friends. September 4, 2014
Rated 4.0 out of 5.0 by Great service but uncomfortable beds Stayed at this hotel couple years ago and sad to say did not enjoy the stay quite as much this time round. Staff were lovely, very helpful, knowledgeable and friendly but the beds were terrible! very small double, the sofa bed my daughter had to sleep on was appalling, you could feel every spring, very disappointed, Hope this will not always be the case as we usually love The Holiday Inn and Holiday Inn Express. September 2, 2014
Rated 4.0 out of 5.0 by breakfast bar We arrived at breakfast in plenty of time to eat and drink, There was a limited selection of cooked breakfast. Baked Beans, where on the menu, but the bowl was empty. it didn't get filled in the 40mins we were at breakfast so we did without. Just had the sausage, scrambled egg toast that was available. no real complaints though. Because I am fat enough and should watch how much I eat anyway. August 27, 2014
Rated 4.0 out of 5.0 by It's Ok Good location with ample parking available. The Wifi was intermittent during the stay which was reported but problems were still had. Rooms a bit dull and need some TLC. But overall OK!! August 24, 2014
Rated 3.0 out of 5.0 by Derby holiday inn express Locations good, costly for size of room breakfast was good August 24, 2014
Rated 5.0 out of 5.0 by Well Thought Through Service & Amenities Best Holiday Inn I have been to so far!. There was a microwave and snack/sandwich bar, air con in the rooms and breakfast was cleverly laid out in a separate section so it didn't ever feel too cluttered. I would definately recommend and visit this Holiday Inn again! August 20, 2014
Rated 5.0 out of 5.0 by Value of accommodation We were surprised and impressed by the quality of the hotel, in particular the rooms, the beds and the linen. The helpfulness of the staff was a bonus, as was the "free" breakfast. The hotel location was better for business than tourism, but it does make one wonder at the excessive prices of central hotels with inferior comfort. August 20, 2014
Rated 5.0 out of 5.0 by dr EXCELLENT VALUE FOR MONEY, would visit again . very clean room with excellent facilities, average breakfast though, but the good thing it is free!! August 20, 2014
Rated 4.0 out of 5.0 by Business accomodation Straight forward - It is, what it is. Comfortable and convenient. August 18, 2014
Rated 3.0 out of 5.0 by Short stay at Pride Park We spent one night here, staff were friendly, breakfast was excellent however the room felt a bit stale, was smelly and run down. Could do with a make over! August 17, 2014
Rated 5.0 out of 5.0 by First time but not the last Never used Holiday Inns before, but certainly will in the future. Couldn't fault this place ....... the staff were excellent (a rarity these days as most places seem to have surly non-British people) they were effiicient, friendly and helpful. The room was a good size, very comfortable and the bed provided the best night's sleep in ages. Couldn't go wrong with the breakfast choices either. Well done everyone !! August 13, 2014
Rated 5.0 out of 5.0 by Excellent breakfast and great staff It was my first stay at one of your inn's but definately will not be my last.The rooms are clean and comfortable ,staff are friendly and helpful.The best thing by far is the free breakfast what a feast we had.The choice is amazing and we were full till well after lunch. August 13, 2014
Rated 4.0 out of 5.0 by Hi Express - Derby This HI is in a great location on Pride Park. Easy walk into town for a good selection of bars and restaurants, but if you're not feeling energetic, there are 3 restaurants within 2 minutes walk of the front of the hotel. August 13, 2014
Rated 4.0 out of 5.0 by Staff very friendly but need more counter space The hotel staff is very friendly and helpful. However, there is not much counter space in the room, either the desk or the bathroom. August 11, 2014
Rated 4.0 out of 5.0 by Clean and tidy room, great breakfast The Holiday Inn Express, Pride Park, Derby is a comfortable and convenient hotel for staying in for business purposes. The rooms are clean and tidy, the beds comfortable and the breakfast is really quite good. August 11, 2014
Rated 2.0 out of 5.0 by Nice Staff..... But thats all. The room was dirty and the carpet was heavily stained. The breakfast was very poor. August 4, 2014
Rated 5.0 out of 5.0 by Excellent Hotel As with all Holiday Inn Express good value for money, clean and friendly August 1, 2014
Rated 5.0 out of 5.0 by Always good After many nights at Pride Park, we have never yet been disappointed. The staff are so nice and helpful. The breakfast is simple, but great value considering the cost of the room. The bar is a decent area and comfortable for a drink when we return at night. As usual, my only problem is an uncomfortably hard bed and stiff pillows. I now take my own quilt so as I can sleep on top of the provided one, so it isn't an issue. Thick toppers and fluffy pillows would make it all perfect, maybe just a few rooms with the option of soft. But as I realise, it is very good value and these things cost. We will be back within a couple of months as we visit elderly relatives. All in all my thanks as ever go to the staff. July 31, 2014
Rated 5.0 out of 5.0 by Great value We were looking for a value weekend break...the Holiday Inn at Derby was fantastic. All facilities you could need...very clean and well kept. Great choice of self serve breakfast. Staff were very polite and helpful. We missed breakfast on the last day and a member of staff brought us some muffins from the kitchen. Excellent value for money! Just 5 mins from city centre shopping and only about 1/2 hour drive from Matlock Bath. Would definitely stay there again. July 25, 2014
Rated 5.0 out of 5.0 by Great place to break a long journey Great value and everything you need in a hotel. Used this as a stopping point when travelling from Newcastle to Alton Towers July 22, 2014
Rated 4.0 out of 5.0 by My stay Room was clean and functional, although a little bare and dated, Bathroom small and very compact, although functional for my requirements. On the negative side, the bed was not very comfortable and my room was at the front of the hotel above the smoking area, so that tended to mean it was noisy if I had the window open for some air. On the positive side, the staff were really friendly and more than helpful when I left my room key in the room. July 22, 2014
Rated 4.0 out of 5.0 by my stay Good Stay breakfast a little bland and ambience in Lounge lacking hiowever not a bad stay July 21, 2014
Rated 5.0 out of 5.0 by Good Night Other then the fact there was some rubbish left in the toilet it was a good experience. Stayed here last year and decided to stay again as for the money there's nothing better. Very friendly staff and very flexible weekend breakfast times on a weekend as well as a good variety of foods. Room is simple but perfect for a night or twos stay, comfortable beds and decent sized television with Freeview. July 8, 2014
Rated 5.0 out of 5.0 by Great value Bed was not very comfortable but this is different for everyone. The family room was good value for money as this was just a base for while we were out and about for the majority of the time. There was a good selection of restaurants close to the hotel which provided a variety to suit the whole family. July 8, 2014
Rated 5.0 out of 5.0 by Great hotel in every respect This hotel is good value with good parking. Staff are great, the rooms ideal and the price reasonable, very good if you book in advance. The location is also very good. Hard to fault it. July 7, 2014
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