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Rated 4.5 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by Comfortable and friendly Manager Susan and her staff were great. Very friendly and accommodating. The rooms were clean and beds comfortable. We were visiting from across the ocean and were made to feel like we were at home! November 16, 2014
Rated 5.0 out of 5.0 by Great Location at Great Price Very clean, modern rooms. Great staff and fantastic price for a very good location. November 11, 2014
Rated 4.0 out of 5.0 by Kicking location Excellent position for any Derby home game. Rooms good and functional, staff friendly. November 10, 2014
Rated 4.0 out of 5.0 by Nice Stay but bar prices inflated. We spent the weekend in Derby for leisure and business. The room was clean and comfortable, the soft pillows were still on the hard side though. The room was adequate for our needs. The stay was value for money and the Senior rate was an added bonus. Dorothy was on the reception when we arrived on the Friday and was very pleasant and helpful. On the Saturday evening we stayed in and my husband went to the bar for a drink. There was no lager left so he decided to have a bottle of Magners. The chap opened the bottle and then told him the cost was £5.19p. He asked him if he was sure and he said that he was. This is so overpriced when you can get a bottle from the local supermarket for £2.00 and our local hotel charges £2.90 for the same sized bottle. As you can imagine we didn't return to the bar. There was no price list of the drinks as we have seen in other hotels and if he had known the price then he would not have purchased the bottle. We would return to the hotel but would not spend at the bar. November 10, 2014
Rated 4.0 out of 5.0 by Fair location, nice staff It is an express, not much more to say except it is in a good location close to the City centre and has secure parking. Breakfast is a little chaotic, tables just a smidgen too close together and no trays to be found, and the bar can be pretty cold. Staff are friendly though and the rooms are good HIE fayre. November 9, 2014
Rated 4.0 out of 5.0 by Comfortable room and great staff All the staff were very helpful and did not hesitate to help us with any query we had, which included asking for directions locally. The chap on Reception gave us a very clear map which was just what we needed. The room was comfortable, clean and well planned. The bathroom was clean and well equipped. The breakfast was as expected, as we are familiar with HIE locations and was fresh, sufficient and good quality to set us up for the day. November 4, 2014
Rated 4.0 out of 5.0 by Friendly staff Have stayed here several times before and once again we received a warm, friendly welcome on our arrival. The room was clean. The only little grumble was that the bed was very firm and all the pillows were very hard despite one of them having a "soft" label around it, so I didn't sleep very well. The breakfast is acceptable, not very much choice but you don't have to pay any extra for it so I really can't complain. The hotel is just a short walk into Derby city centre and the car park is secure and the hotel is in a quiet area. We will stay again when visiting Derby! November 4, 2014
Rated 4.0 out of 5.0 by ms j kaur complimentary breakfast , parking and wi-fi is the reason to say here November 4, 2014
Rated 5.0 out of 5.0 by Another stay at Holiday Inn Express Derby Pride Park We have just stayed for 2 nights for a visit to Alton Towers. Again the hotel was excellent. The staff are friendly and very helpful. Free breakfast is excellent also. We are a family of 4 and would recommend this hotel. November 3, 2014
Rated 4.0 out of 5.0 by Good service Very handy for the event at the Round House, friendly staff. The receptionist (Susan) was very helpful. November 3, 2014
Rated 5.0 out of 5.0 by Stephen Stanford Overall, very good - clean, functional, and attentive staff. October 30, 2014
Rated 5.0 out of 5.0 by Lovely Place, perfect postion Lovely hotel, clean and tidy. In the perfect position for Alton Towers, lots of food establishments only a walk away as well as Derby city centre itself with excellent shops, shopping centre and indoor market. Rooms are big, beds are comfy, staff are lovely and do everything they can to help you. Breakfast is great, buffet style with hot and cold stuff. Hotel was warm, hardly any noise, car park was big and secure. Would highly recommend staying here as you get a lot for your money. October 23, 2014
Rated 4.0 out of 5.0 by Lack of booking options. On the website I was not given the option for a double or twin room. Instead, I was given a twin room and told they're fully booked no more double rooms are available. Not impressed as I was staying alone and preferred a double bed. Also, the bathroom bin was not emptied. October 16, 2014
Rated 4.0 out of 5.0 by Comfortable bed but a shame about the pillows. Although I have been using this hotel all year whilst away from home on business, I have found that all rooms are like for like and although the pillows are labelled as one set being firm and one set being soft, there appears to be a negligible or no difference between the two and they all appear to be firm, however, the beds themselves are comfortable enough. From my own point of view, I think the breakfast would be greatly improved with a better quality sausage being available, the current sausages available are lacking in a real taste of meat, but all other choices of breakfast food are reasonable. October 14, 2014
Rated 3.0 out of 5.0 by Average I enjoyed my stay at the Holiday Inn Pride Park, the location was great as the hotel was close to a number of restaurants and to Rolls-Royce. The staff were very friendly at the Reception area and the general atmosphere of the hotel was welcoming. However, I'm beginning to feel there's a re-occurring pattern in all Holiday Inn hotels of not checking their A/C systems as part of preparing the room for guests. I've stayed at 5 different holiday Inn's in the past 3 months (including this one) and all have a high buzzing sound. Breakfast on the other hand barely had any choices !!!! There was scrambled eggs and beans for hot food, and the traditional croissants and jams on the side....I normally expect a bit more variety. October 12, 2014
Rated 5.0 out of 5.0 by Excellent Stay Used this location as base for visit to our daughter in Derby and to take in the Luminaire event in the evening at Chatsworth House. After a long day it was nice to go back to a clean comfortable room. Watched a bit of TV and then quickly fell asleep for a good 8 hours. Breakfast was very enjoyable before we set off for home. Plenty of choice but I have had better and it was certainly not as good as the breakfasts that Holiday Inn used to be famous for. All being said though it was an excellent stay. October 9, 2014
Rated 4.0 out of 5.0 by Excellent stafff and service A great place to stay for shopping in the city and sightseeing in Derbyshire. Excellent parking and access to all main roads. if you fancy a train trip the railway station is only 5 minutes away.You will not be disappointed when you stay here. October 7, 2014
Rated 5.0 out of 5.0 by Great stay Excellent location and fantastic value for the price - it was a stay for 3 of us and the room had plenty of space, the amenities were excellent; and the included breakfast was great. September 26, 2014
Rated 5.0 out of 5.0 by Great location Me and my partner are derby fans so always stay here when watching home matches as we live quite a long drive away, I would defiantly recommend this hotel, rooms lovely and clean, great location, staff always polite and helpful really can't fault it. September 25, 2014
Rated 5.0 out of 5.0 by Fantastic Break This is the second Holiday Inn my husband and myself have stayed in and absolutely loved it. I had bought tickets to go round the Donnington motor collection for my husband, so we decided to make a weekend of it as it was also my birthday a couple of days later. We found both hotels we have stayed in are lovely, have very polite and helpfull staff, clean, spacious, relaxing and the breakfast set you up for the day. We loved all the shops and the fact we could park the car up for the weekend and walk to the town. The hotel will let you order takeaway and use the dining facilities or just across from the hotel is a Harvester and a Chiquito's. The train station is 5 minutes from the hotel. We would highly recommend the Holiday Inn group to anyone. September 17, 2014
Rated 4.0 out of 5.0 by OK overall Generally good it did what it says on the tin. Although the breakfast experience could have been better. Staff were struggling to keep self service area replenished with all the ingredients and we had to ask a couple of times. This was more than an hour before breakfast time ended. September 17, 2014
Rated 5.0 out of 5.0 by Tray less breakfast The tray less breakfast does not work, before when trays where available when you finished your breakfast you put your dirty plates cups glasses on the trolley and the table was left clear for the next due to tray less breakfast the tables are not cleared, they are left dirty and people where left wandering around wondering what to do with all the previous person dirty plates..the staff just cannot cope when it is busy September 17, 2014
Rated 4.0 out of 5.0 by Great value and service Great as always! A good place to stop over with lovely staff and clean rooms. Still wish the bed was more comfortable - incredibly hard. This time was free with collected IHG points, so better still! September 17, 2014
Rated 5.0 out of 5.0 by excellent service reception staff were very helpful and friendly, greeting us whenever we entered or left the premises, breakfast was plentiful and reasonable although we had the impression the scrambled egg was powdered variety and whilst there was sausage available there was no bacon which was a shame September 16, 2014
Rated 5.0 out of 5.0 by Outstanding Service A thoroughly enjoyable stay at this hotel. Staff were exceptionally friendly and pleasant and nothing was ever too much trouble. Asked for a late check out and they went out of their way to accommodate this request. At breakfast time, being a party of 9 most of the tables had already been taken, there was not hesitation in them opening up the conference room so we could all be seated together - another nice touch. Would certainly recommend a stay at this hotel and would not hesitate to book again if we come back to the area, September 9, 2014
Rated 4.0 out of 5.0 by weekend break. Had stayed in this hotel several years ago when we had very good service, Today was just the same, staff very pleasant and helpful, rooms spotlessly clean, breakfast good. Hotel is a very good location and would use again and recommend to friends. September 4, 2014
Rated 4.0 out of 5.0 by Great service but uncomfortable beds Stayed at this hotel couple years ago and sad to say did not enjoy the stay quite as much this time round. Staff were lovely, very helpful, knowledgeable and friendly but the beds were terrible! very small double, the sofa bed my daughter had to sleep on was appalling, you could feel every spring, very disappointed, Hope this will not always be the case as we usually love The Holiday Inn and Holiday Inn Express. September 2, 2014
Rated 4.0 out of 5.0 by breakfast bar We arrived at breakfast in plenty of time to eat and drink, There was a limited selection of cooked breakfast. Baked Beans, where on the menu, but the bowl was empty. it didn't get filled in the 40mins we were at breakfast so we did without. Just had the sausage, scrambled egg toast that was available. no real complaints though. Because I am fat enough and should watch how much I eat anyway. August 27, 2014
Rated 4.0 out of 5.0 by It's Ok Good location with ample parking available. The Wifi was intermittent during the stay which was reported but problems were still had. Rooms a bit dull and need some TLC. But overall OK!! August 24, 2014
Rated 3.0 out of 5.0 by Derby holiday inn express Locations good, costly for size of room breakfast was good August 24, 2014
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