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Rated 4.2 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by 1st class accommodation and staff We were very impressed with the whole experience and felt that it could teach other chains the way forward for this type of hotel. Excellent in every way October 21, 2014
Rated 2.0 out of 5.0 by average HolidayInn Express No internet signal in the room and I had loads of work to do. Breakfast always poor choice, but that's a problem of holiday inn. The girl at the reception was nice. But when I came back in the evening I asked for a bottle of water and the man at reception desk told me that he didn't had my credit card details (I paid for the rooms in advance) and he refused to give me a bloody bottle of water and put the £1.50 to my room. October 17, 2014
Rated 2.0 out of 5.0 by Disappointing The overall hotel facility was adequate for a one night leisure stay. The room did not meet expectations mainly due to the odour of cigarette smoke and hairdryer not working. The mattress was uncomfortable due to being soft and spongy. Breakfast was good apart from coffee from the machine being undrinkable and the toaster taking ages to even warm the bread. October 17, 2014
Rated 5.0 out of 5.0 by nice stay, great hotel and staff. modern and clean very good all round hotel, the staff were very helpful, and the room was clean. A modern hotel and the breakfast was adequate. Would recommend October 16, 2014
Rated 5.0 out of 5.0 by Stop Over Just what you need! Great place for a stop over,welcoming staff, caring attendants everything in place for a business traveller. October 11, 2014
Rated 5.0 out of 5.0 by great service Hotel was clean and functional. Manager was very helpful and friendly September 30, 2014
Rated 5.0 out of 5.0 by Great staff, location, service My daughter and I spent a week while we took day trips across Scotland. Everyone on staff at this HIE was exemplary in service, kindness and helpfulness. I would not hesitate to rebook if/when I will be in the area again. September 11, 2014
Rated 4.0 out of 5.0 by Hi Express Dunfermline Vast improvements have been made since last stay exactly 1 yr ago, now we have LCD TV in rooms.. Staff were very polite, especially Charlie on check in and made sure everything was in order etc. Breakfast however, need to try harder, no bread, no cheese, tinned pears and peaches.. Take a leaf out of Inverness or Aberdeen and see how it should be done. Overall - value for money and will stay again. August 28, 2014
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