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Rated 4.4 out of 5 by 306 reviewers.
Rated 5.0 out of 5.0 by First time to Edinburgh The helpfulness of the staff at the Holiday Inn Express - Waterfront in Edinburgh was one of the aspects that made my time in Edinburgh so enjoyable. The staff were so good when I checked in much earlier than expected. Staff explained how to accessing public transport which was great. They also made suggestions on a Day Tour to the Highlands which was a highlight of the trip. August 26, 2014
Rated 2.0 out of 5.0 by Good customer service, outside noise a problem when trying to sleep Cost of stay too high compared with other times of year. Road traffic an issue when sleeping. Customer service good. August 21, 2014
Rated 4.0 out of 5.0 by En las afueras pero bien comunicado Si conoces esta cadena de hoteles, está dentro de los estándares. Este está bastante alejado del centro (en el puerto, auna hora andando), pero por suerte tiene una parada de autobuses en la puerta, con 5 o 6 lineas que pasan con mucha frecuencia (3 minutos) y la mayoría te dejan en el centro. En nuestro caso, aunque para la ubicación nos parece un poco caro, nos sacó de un apuro, pues no había plaza en todo Edinburgo (por el Festival de Agosto) August 21, 2014
Rated 5.0 out of 5.0 by Room was excellent. Room was very comfortable and the choice for Breakfast was excellent. August 18, 2014
Rated 5.0 out of 5.0 by excellent service 4th time staying here and did not disappoint ,we arrived over 2 hours before check in time and our room was ready ,receptionist behind the desk couldn't be anymore helpful ,as was the kitchen staff next morning at breakfast time ,overall a great stay already booked here for December (Xmas markets) ,wouldn't stay anywhere else August 18, 2014
Rated 5.0 out of 5.0 by Excellent location The location of this hotel in Leith means that prices are reasonable while the city centre is easily accessed by the number 22 bus which runs approximately every ten minutes. Add to this the high standards of the hotel and you have an excellent combination. August 13, 2014
Rated 5.0 out of 5.0 by Fabulous hotel! As Priority club members we use a lot of different hotels in the IHG. The Express chain is simple and hotels vary alot around the country. We stayed here two nights recently and had a great time! This hotel is very convieniently situated, there is a very good shopping centre just over the road, plenty of restaurants and the new Royal yacht Britannia exhibition. If you want to go into the city use public transport as driving is horrendous! We were welcomed as Priority club members and offered the choice of a free drink and snack at the bar or points. We opted for the drink. We were upgraded to a slightly larger room and had a reasonable view of the Scottish government buildings. The room was clean and comfortable. Breakfast was busy, staff were hard pushed to keep up with demand, but did admirably. The breakfast selection was very good, plenty of choice including hot bacon, sausages, eggs, etc. The staff on the front desk were very welcoming, friendly and helpful, this was in stark contrast to our previous nights stay at a Holiday Inn in Nottingham. August 6, 2014
Rated 4.0 out of 5.0 by Excellent Accommodations The property is at a convenient location on the waterfront - adjacent to the Royal Yacht Brittania. Although it takes a few minutes to get into the city center, it is not bad and the price break for being a few minutes out of the city is well worth it. Room was comfortable and well-appointed. Breakfast was not quite as complete as one might expect at an HIE property in the US, but not bad. Staff was attentive and courteous. The only issues I had with the room were internet and electrical outlets. Internet was a bit erratic and not as fast as would be expected or desired - but it worked. There was a real shortage of electrical outlets available in the room - only one or two and it was inadequate to even get mobile phones charged overnight. Otherwise, a very good place to stay. August 6, 2014
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