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Rated 4.2 out of 5 by 264 reviewers.
Rated 4.0 out of 5.0 by Habitación cómoda personal agradable Nos hospedamos en el Hotel Central Holiday Inn Express en El Paso muy agradable la estancia el personal muy atento y las habitaciones cómodas,el hotel muy bien ubicado.el desayuno sencillo pero variado, las instalaciones limpias, solo un detalle la puerta de acceso al hotel no cerraba adecuadamente así que se colaba el frío por ahí November 10, 2015
Rated 5.0 out of 5.0 by El Paso They are currently updating this hotel. The rooms provided had been remodeled and were very clean. The staff were great. The rooms along the highway are a littel loud though. November 9, 2015
Rated 3.0 out of 5.0 by Noisy and worn out I selected the Holiday Inn Express in Downtown El Paso since I had recently stayed at a Holiday Inn Express and knew from that property just what I expected at any other Holiday Inn Express. But that was not the case here. Building shows it's age, inside and out. Furnishings in the rooms looked like a throwback to 1968. On the other hand, staff was great, rooms were clean and there was plenty of hot water and good water pressure in the shower and sink. Parking makes me nervous due to the exposure to the downtown homeless sand the transients in the area but I did not have any trouble in this regard. If you are looking for place to stay while in El Paso Texas, you would be better off finding somewhere else to stay November 8, 2015
Rated 4.0 out of 5.0 by Great Price and location We travel to El Paso often, this was a last minute trip choice. I have stayed at several Holiday Inn Express in different cities. This one in particular was undergoing remodeling. I would recommend this hotel, staff was friendly, room was nice and comfortable. Complimentary breakfast had enough choices and was tasty. November 5, 2015
Rated 5.0 out of 5.0 by Extraordinary Customer Service The Holiday Inn Express Central was a wonderfully comfortable facility. It's proximity to the Convention Center and downtown made things very convenient. Most special was that the entire staff was very cordial, friendly and extremely helpful. I had a business fax that I needed to receive promptly and take to the post office for express mailing. The desk clerk and the driver made sure that my urgency did not turn in to distress. Each staff member for each day, front desk managers, housekeepers and drivers, were very helpful. They were aware, showed concern, offered information and great service. All of this made my stay and access to the Conference, restaurants, sites and the Airport a wonderful experience. Thank you and Kudos to the Holiday Inn Express - Central in El Paso. November 2, 2015
Rated 2.0 out of 5.0 by disappointed I was very disappointed to go into my room and first thing I do is go to the bathroom to find it dirty, the toilet showed signs of not being cleaned from the last quest that stayed. I pointed out to front desk and this was taken care of but it ruined the rest of the stay because it made me wonder they forgot something so important what else did they forget to clean. October 30, 2015
Rated 5.0 out of 5.0 by Amazing Staff!! My hotel stay was extremely pleasant. I enjoyed El Paso and the Hotel Staff and Shuttle services contributed. Thank you for making my business stay a royal one. Food was a great way to start off day. Delicious Coffee served all day!! October 27, 2015
Rated 3.0 out of 5.0 by Needs improvement. The hotel needs some repairs, for example the room air/heating system was not working properly, I had too much cold overnight. In addition there are no room service options, it's really hard to find reliable food around el Paso if you don't know the area. I think the price is high considering the value. Friendly staff, I think that was the best thing about the Hotel. October 26, 2015
  • 2015-11-25 T13:38:26.972-06:00
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