Rated 4.3 out of 5 by 97
Rated 5.0 out of 5.0 by Janet927 General
Staff was very helpful, friendly.
Room could have been cleaned a littler better. Found a used condom on floor.
April 23, 2015
Rated 5.0 out of 5.0 by lflou Perfect
In great location with available food choices
Staff at front desk very helpful
Zona the manager is great
April 21, 2015
Rated 3.0 out of 5.0 by TexasTMom Bed worn out/ HOB not readily available
Employees were great, room was clean but bed flat worn out and tv had be switched from analog to digital to watch HBO. We would not stay here again.
April 13, 2015
Rated 5.0 out of 5.0 by kpollard Best Guest Service Person
LaTonya who works the front desk at this hotel was the best. She attended to every need we had and greeted us by name every time we went through the Lobby. She is a great asset to your company!!!!
April 10, 2015
Rated 1.0 out of 5.0 by March27 Terrible weekend in Elgin, TX
One of the beds had crumbs in it and a lipstick mark on the sheet. The next day, that same sheet was still on the bed. Not only were the sheets not changed each day but they were not changed between guests! That is revolting!
We had 4 people in the room but only 3 towels and not soap. Fortunately one of us always brings soap.
There was not enough parking. We had to park in the McDonald's parking lot with no security. After about 45 min. of discussion and trying to park, we ended up parking in one of the striped spaces near the hotel. The person behind the counter didn't mention the spaces until we asked and then she said that they let people park there all the time. So why did she waste 45 min. of our night?
The breakfast room was pretty much empty of food by 8:00. They were even out of coffee. Yep, 4 carafes for coffee: all empty.
April 8, 2015
Rated 1.0 out of 5.0 by never again00 WOW-So bad!!
This hotel was so far from what this brand should be. We could not recommend this place to an enemy. Beware, this hotel is not up to new standards by any means. VERY disappointing!! No facial tissue, hand soap or extra toilet tissue upon arrival. Told items were not coming for two days… room not cleaned, had to request clean towels, pile of dirty towels left by staff in hallway along with trash bags that we tied up from our room that was never cleaned. Overall hotel is in need of major updates both inside and out.
April 5, 2015
Rated 5.0 out of 5.0 by SMGC Great hotel
Staff was very nice willing to help with any issue and the rooms were clean and comfortable. If we're in the area we'll stay there again
April 4, 2015
Rated 5.0 out of 5.0 by Liberty33 Excellent property and service
Very nice property and nice staff. Worth the stay just for the
April 3, 2015