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Rated 4.3 out of 5 by 44 reviewers.
Rated 4.0 out of 5.0 by Excellent choice in Elgin, Texas We are had a excellent visit to Elgin thanks to the staff and the Holiday Inn Express June 5, 2014
Rated 2.0 out of 5.0 by Convenient location Although your motel was convenient to the event I had attended, I wasn't overall impressed with the room we had. There was a dripping faucet and my daughter had to kill too many bugs for her liking! We did enjoy the breakfast selections and had courteous employees. However, I didn't think the room was worth what I had to pay, but being close to Austin, I guess you can charge whatever. Could use a good air freshener - room smelled too musty. June 4, 2014
Rated 5.0 out of 5.0 by Relaxing There is not another hotel of the same quality for miles in any given direction. The staff are extremely friendly and will bend over backwards to accommodate any reasonable request. I recommend this hotel to all who ask. June 4, 2014
Rated 5.0 out of 5.0 by Friendly, clean and good location We were very happy with the friendly staff, ease of check in, good breakfast choices and the location of the hotel. May 30, 2014
Rated 5.0 out of 5.0 by New Pillows The new pillows are absolutely fantastic, a great addition to an otherwise great place to stay.. April 16, 2014
Rated 4.0 out of 5.0 by Clean rooms We were there three nights and the first night we were in a non-smoking room that smelled just like we were sitting there with cigs in our hands. Don't know if it was coming in from above, below or beside us but it was unpleasant. The next morning we moved to another room and it was just fine. Both rooms were clean. April 9, 2014
Rated 5.0 out of 5.0 by Work in Elgin I have been staying in Elgin at the IHG property for quite some time now and could not ask for a better place to be in Elgin. The staff are extremely accommodating and friendly. March 9, 2014
Rated 1.0 out of 5.0 by Military Hotel Tax Exemption I am a military traveler and will never stay at this Holiday Inn again. I submitted a Texas Hotel Tax Exemption form when I checked in and when I received my invoice they charged me tax anyways. I brougt this to the attention of the hotel clerk and a manager wo assured me I would be sent a corrected bill later tat day via e-mail. Three days later and no corrected receipt. Additionally, the parking lot of the hotel is not very well lit and I was concerned about my vehicle beining broken in to especially with signage stating the hotel was not responsibile. Overall a bad experience and being a Gold member of IHG and all the nights I have spent in Holiday Inns this past year not what I expected. March 7, 2014
Rated 5.0 out of 5.0 by Above and Beyond.... Fast check inn, GREAT CUSTOMER SERVICE I normally don't take the time to write positive reviews only because that should be the standard of any IHG brand, and have only shared negative experience on a review, however this Holiday Inn was something else. I stay at more Marriott then IHG brand because I've never had an issues with any Marriott no matter the brand. When checking into this room very late my room was already ready to go and all i did was show ID and was given room key. Very comfortable and slept like a baby. Its not too far from Austin and totally worth it if you want to stay outside of the city. The only improvement i could suggest is the breakfast eggs looked like it was powered eggs not real eggs not too sure but i'm sure they get their breakfast from the same place every holiday inn gets it from and they don't have a choice on what they can order. Check out was a breeze and over all it was just very nice, not a brand new property however it was very nice. I plan on staying at this hotel a few more times in the next month or two, and I hope they deliver the same experience as before. TWO THUMBS UP and its very rare i rate a hotel this highly.... Hope this helps anyone looking for a hotel. March 3, 2014
Rated 5.0 out of 5.0 by Best place in town The hotel staff are extremely courteous and friendly. They make me feel at home. I couldn't ask for more. February 25, 2014
Rated 5.0 out of 5.0 by Outstanding Staff & Service This hotel has the most helpful, courteous, and friendly staff that I've ever encountered. They go out of their way to make your stay pleasant and comfortable. The hotel is always clean and fresh. February 9, 2014
Rated 2.0 out of 5.0 by Don't think so We were on the second floor and could hear everything the people above did when they go home at 12 pm. We called them "big foot" and "toto". Sad. Second night fire sensor started going off at 12:30. Husband disabled because it would take too long to get atten. All in all, will not be staying again. January 8, 2014
Rated 5.0 out of 5.0 by Great staff and hotel If every hotel had the desire to make your stay as nice as the Holiday Inn in Elgin then traveling would be much more desirable. From the very high end to the middle, this is the hotel that stood out over all others. The staff was wonderful, the front desk assisted us in every way possible and the room was perfect. Comfortable, clean and felt like it should. We couldn't have been more pleased with our stay. After 3300 miles, we have spent a few nights in hotels on our last trip and this by far was the best and exceeded all expectations. Thank you to all but especially to the young man working the front desk, he was great. December 27, 2013
Rated 5.0 out of 5.0 by Comfortable Stay and great service Room was clean and the lobby was big and very well lit. December 19, 2013
Rated 5.0 out of 5.0 by Best in town This is the best place to stay in Elgin hands down. December 14, 2013
Rated 5.0 out of 5.0 by Great Staff - Great Hotel We had originally booked a room for 3 nights but because of a funeral and the weather, we decided to leave from the funeral and see if we could check in a day early . Rollo did a great job of getting us setup to check in early and we did not have move when our scheduled check came ready. We stay here a lot as we have family in the area and have always had a great experience December 13, 2013
Rated 2.0 out of 5.0 by Overcharged and room not ready We were charged $10 more than the rate on the confirmation. I asked the clerk about it when we checked out and he said he would make a note (which he did) but he was new and did not know what else to do. My credit card was charged the higher amount. I called the hotel and was told that the manager might be on duty later that night (Saturday) but was not scheduled to work again until Monday. I will try to call back then. Housekeeping was in our room when we went in and we had to hang out in the lobby for about 15 minutes while the room was being cleaned. The closet was more shallow than the width of the hangers so we had to hold the clothes at an angle to get the door closed. November 23, 2013
Rated 2.0 out of 5.0 by Bad odor The room had a bad odor all night. The clothes smell bad and carpet sticky.. October 30, 2013
Rated 5.0 out of 5.0 by Recent Stay This HIE is the best place to stay when in Elgin TX. The staff are very pleasant and will accommodate any reasonable request. I could not ask for a better place to stay. October 27, 2013
Rated 5.0 out of 5.0 by Great service and comfy rooms Overall a great stay in Elgin,TX. For it being a small town it was great to have this hotel there. My kids had a blast in the pool and they loved the breakfast each day. The beds were very comfortable and clean. Housekeeping was very kind and helpful. October 16, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express in Elgin, Texas Our experience at this Holiday Inn Express was nothing short of wonderful. The young lady who checked us in couldn't have been more friendly and helpful. She does her job quite well. As for the hotel and room itself, everything was just the way we like it--clean, clean, clean. This is so importanjt to us when we travel. September 24, 2013
Rated 1.0 out of 5.0 by better cleaning and maintenance needed The room felt humid and smelled like stale water. Turns out the hose that sends water into the toilet had a leak, and the yellowing, cloth shower curtain has never seen a washer or bleach. There were no other rooms, so I had to settle for the front desk person getting a wrench and fixing it to the best of her ability. The bathroom had multiple locations where patch work was being done on the ceiling. Additionally, the door to the stairwell had no hinge to prevent slamming, so all hours of the a.m. I got to enjoy that sound! The breakfast options were either limited (for cold or room temperature items) or unappetizing (for hot items). I won't be recommending this particular location, and definitely won't be back myself. But to be fair... the staff, the tv and cable options, and the overall decor of the hotel were nice. September 24, 2013
Rated 5.0 out of 5.0 by Spacious room, very clean. Breakfast included eggs, biscuits and sausage gravy. Much better than the usual free breakfast fare in a hotel! Afternoon freshly baked cookies were wonderful. September 10, 2013
Rated 4.0 out of 5.0 by Elgin Review Enjoyed our stay. Good place to stay for COTA races. Good BBQ just down road from hotel. Staff very helpful. August 2, 2013
Rated 5.0 out of 5.0 by Always a great place to stay I usually stay at the Holiday Inn in Elgin at least once a year. It is always an enjoyable experience. Friendly staff who go out of their was to make my stay a comfortable, relaxing experience. June 28, 2013
Rated 5.0 out of 5.0 by Super service and room Excellent service. Reservations had a question regarding my room type request and called me the day before my arrival to clarify. I arrived about 2:30 so Front desk staff checked for clean room allowing me an early check-in. I will definitely plan to stay in this HIExpress again. June 22, 2013
Rated 5.0 out of 5.0 by Excellent place to stay Extremely clean place to stay. I have seen newer Holiday Inns than this one and I was amazed as to how clean everything is kept. Had no problems during my stay. Comfortable room, beds, clean restrooms, great breakfast and very courteous staff. Location was a little hidden but not a big deal once you found it. June 21, 2013
Rated 5.0 out of 5.0 by Very clean facilities and friendly staff We thoroughly enjoyed our stay! We'll be back next year. April 26, 2013
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