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Rated 4.3 out of 5 by 131 reviewers.
Rated 1.0 out of 5.0 by Horrible horrible horrible... Crickets in the bed My daughter was laying in bed and a cricket jumped from the top of the bed to her chest and she screamed and jumped out of bed and ran. We caught the critter as she thought it was a cockroach and we discovered it was a cricket. The rest was not very good as she kept thinking things were crawling on her in bed. The other bed was a noisy creaking bed. So if no one moved it was quiet. Then to the bathroom the tub was dirty and the shower head need to either be fixed or replaced it kept falling down. Talked to the clerk on duty and she said that the crickets were not a big deal and that there was nothing she could do. Really??? Don't stay there. October 3, 2015
Rated 5.0 out of 5.0 by Relaxing stay I really enjoyed staying here! Everyone was so helpful. It was very quiet and the bed was comfy. The only issue was a noisy air conditioner. Also I did not give good reviews on the food because I'm gluten free and the only thing I could eat was the fruit. The eggs looked too gooey. I will be staying again at this location when I make my next visit on the way to the hill country. October 1, 2015
Rated 5.0 out of 5.0 by Would recomend The only negative thing i have to say about this hotel was the dehumifier started beeping in the middle of the night and woke me up. I was able to return back to sleep once i unplugged it. Staff is very helpful and its a very clean location. September 28, 2015
Rated 5.0 out of 5.0 by Great value and super friendly place A gem of a small town hotel where I felt like every guest still counts and the staff are friendly and helpful. It'll be my go-to-place when I return. September 17, 2015
Rated 5.0 out of 5.0 by A quiet room I am a light sleeper and it is very important to me to have a quiet, dark room when I am trying to sleep. This hotel delivered this in spades. An added plus is that the breakfast was more than I would want, the pool was uncrowded so I could relax at the end of the day and the staff were friendly. The only draw back is that it is hard to find if you don't know where to look, as it is behind an auto parts store and at the end of a shopping center. The shopping center offers several convenient places to eat, so I didn't have far to walk. September 16, 2015
Rated 4.0 out of 5.0 by bed too soft Overall we were satisfied. This place excelled in cleanliness and staff. However one clerk at front desk seemed inexperienced and not very friendly. Day manager was very good and professional and helpful. We loved the cookies. AC in room was good. Bed was uncomfortable and left both of us with back aches. Was difficult to get into bed. Otherwise perfectly good experience. September 8, 2015
Rated 5.0 out of 5.0 by Superb Staff I always stay at the Holiday Inn Express in Elgin, Tx when I am in the area. The staff is great, especially the night manager. He is very friendly and takes care of everything. I have recommend this hotel to several of my friends and I will continue to stay there whenever I get a chance. August 29, 2015
Rated 5.0 out of 5.0 by I left a suggestion, but the manager did not contact me My disappointment was based on the lack of contact by the manager when I left a detailed suggestion for the hotel, and asked that she contact me. She did not contact me regarding my suggestion. However, I am not certain she received my suggestion! Later I learned she would return from vacation, and immediately relocate to Austin. IMO, that is no excuse. If the manager was interested in the hotel, whether remaining there or moving on, she would have encouraged a discussion. I found that the manager "talks the talk, but doesn't seem to walk the walk"! The individual who claimed to become the manager had promised to follow-through with my suggestion, but apparently his word means little to nothing in this instance. I expect integrity when an employee or an individual makes a promise. That speaks volumes about management. August 25, 2015
  • 2015-10-05T13:33:23.326-05:00
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