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Rated 4.4 out of 5 by 325 reviewers.
Rated 5.0 out of 5.0 by Great night We stopped here before an early morning flight. What incredible value! They didn't have dining facilities, but the pub next door (The Barn Owl) was lovely and we had a great meal there. The hotel room was very comfortable and had everything you need for a good nights sleep with even a choice of pillows. Though we had a very early flight, they put on a delightful spread for us. We will definitely be staying there again. December 16, 2013
Rated 5.0 out of 5.0 by So clean and comfortable Always stay here & wouldn't go anywhere else. Couldn't fault it & always know it will be spotlessly clean. I especially like the casual breakfast room as the self service area is concealed from the dining room (I usually drop something & don't want the whole room watching me!) - always packed full of a great choice of breakfast & the warm crusty rolls are so tasty. Also love watching TV while eating breakfast. The only thing I think which would be nice is if there was food available in the hotel in the evening - even if it was just a sandwich. December 13, 2013
Rated 3.0 out of 5.0 by Breakfast We have stayed with Holiday Inn Express for many years and at this particular hotel in Exeter since shortly after opening. I have to say that the hot breakfast has deteriorated considerably since that time. On this occasion the 'scrambled egg' was absolutely disgusting both in texture and taste. I fully understand that costs need to be kept in check but dried out 'sausages' and the disgusting 'eggs' were a poor substitute for the excellent breakfasts in the past. December 12, 2013
Rated 5.0 out of 5.0 by High Standard Could not fault the staff, who were both courteous and helpful, the room was spotlessly clean; the rate was excellent value for a hotel so conveniently situated. However, the breakfast was disappointing when compared with the superb choice enjoyed when we stayed at the Holiday Express, High Wycombe. There was little on offer, the scrambled eggs were watery, the sausages barely edible, the toast was leathery. Overall, we were very satisfied and will return. December 12, 2013
Rated 5.0 out of 5.0 by Great value and excellent service Our 3rd stay here and again great value for money, spotlessly clean and friendly helpful staff - plenty of parking and free breakfast amply compensate for being a bit outside the centre of Exeter December 11, 2013
Rated 4.0 out of 5.0 by Very useful accommodation near Crematorium Having to travel to Devon from Norfolk for family funeral at Exeter Crematorium, I was recommended to stay at the Holiday Inn Express for convenience. This was good advice, and after a comfortable nights sleep and good breakfast, it was only 10 mins to the Crematorium. I would recommend this facility. December 10, 2013
Rated 5.0 out of 5.0 by Great Experience! Had an enjoyable stay and the staff were excellent ..... very knowledgeable, polite and helpful. December 8, 2013
Rated 4.0 out of 5.0 by another holiday inn stop over It is not the first time that I have used Holiday inn or the Exeter M5 J25 hotel and it still, yet again, offers an excellent solution to my needs. Ease of registering,, the room, the cleanliness, the basic facilities, all just very good. I do not require a fancy breakfast, I do not use the adjacent pub/restaurant. We catch the park and ride bus and go into Exeter and get a better meal with better choice of beers. The taxi back is £10. One of the best Holiday inn type hotels I use December 5, 2013
Rated 5.0 out of 5.0 by Excellent. Good service and comfort When we have family reunions we can always rely with Holiday Inn Exeter to give us good service, are always smiling and make us feel welcome and comfortable. We recomend it. Good memories. Thank you. Charlotte and Peter December 4, 2013
Rated 5.0 out of 5.0 by An enjoyable experience The great staff made my stay very enjoyable. Nothing too much trouble and only too willing to help. Also the usual excellent breakfast being included was a great way to start the day. December 3, 2013
Rated 5.0 out of 5.0 by Good stay good value Never stayed in a Holiday Inn before (No particular reason) but our first experience was very good. Room and breakfast were good, especially so considering the cost, staff were friendly helpful and efficient. Like most hotels the air con can be noisy at night but plenty warm enough so switched off, the bathroom design quite clever use of space with the door doubling to separate the toilet. All in all a good choice for us. December 1, 2013
Rated 4.0 out of 5.0 by Beds Beds were very very firm and the pillows were fairly solid. Good customer service. December 1, 2013
Rated 3.0 out of 5.0 by Bouncy Beds The bed was like a trampoline. Too many smokers blocking the front entrance and they seemed to be there all night. Breakfast food is fine but it is somewhat chaotic - needs more space to access the food zone. November 28, 2013
Rated 4.0 out of 5.0 by Comfortable spacious room and pleasant staff A very pleasant experience. The hotel is located on the edge of Exeter close to the M5 exit and opposite the park and ride for Exeter. The next door pub does a good value meal in pleasant surroundings. November 27, 2013
Rated 5.0 out of 5.0 by Good value, will go again We were all (2 adults, 2 children, 2 separate rooms) visiting our daughter at Uni, it was a short distance away by car and we were very happy with it. One warning for carnivores out there - my husband and son were sad that there was no bacon for breakfast! This may have been a one-off, but left them scarred, particularly my teenage son! Other than that, v good breakfast, v good all around service. Will go again soon.. November 26, 2013
Rated 4.0 out of 5.0 by Problems resolved It was a cold November evening and arriving at the Holiday Inn Express I was hoping for a typically pleasant experience. It sadly didn't start out that way but don't worry it ended up perfectly. The room I was allocated had no heating, and the staff were already aware of this. After discovering that it was similar to an artic expedition going into the room I mentioned the lack of heat (and strange odour# and after very little fuss was transfered to a lovely warm room which was fantastic. I guess the question is, why book people into rooms that are not 100%, unless of course you want to show off your customer service skills by rapidly resolving the issue! Seriously, any room, in winter, when the heating is known to be faulty #not working) should not be booked out to any guests at all. November 25, 2013
Rated 5.0 out of 5.0 by Comfortable bed My husband loved the bed, was best nights sleep he's had in a while. Staff we're very polite and helpful. November 20, 2013
Rated 5.0 out of 5.0 by Relaxing Stay with great service Always feel at home here where the rooms are of a better than average standard, warm, clean and relaxing and the staff have always been very polite, friendly, helpful and welcoming. Would highly recommend. November 19, 2013
Rated 5.0 out of 5.0 by Slept so well..... After a pretty hectic week is was nice to be greeted with helpful Reception Staff . Very comfortable room and a good nights sleep! November 18, 2013
Rated 5.0 out of 5.0 by Haven after a tough few days Had to be in Falmouth for 9am and found myself in west Wales the night before. Found the hotel clean, bright and the receptionist superb. I would and have recommended this hotel to all I know. I hope to find myself in Exeter again soon. November 18, 2013
Rated 4.0 out of 5.0 by A good night's sleep Comfortable room and good quality sleep....staff very helpful November 17, 2013
Rated 4.0 out of 5.0 by Will be back Very clean and comfortable. Great location for airport easy to find Barn Owl near by great food. Internet access in room. November 16, 2013
Rated 4.0 out of 5.0 by Good & excellent staff Have stayed here before & returned - all good again. Staff are excellent: friendly & attentive. Very good location if going to or from South Devon or Cornwall. Usual HI Express fayre re: breakfast. November 13, 2013
Rated 5.0 out of 5.0 by Good service. Hotel was a great place to stay. Staff were very extra friendly. Hotel was very close to bus stop. Hotel was always clean and tidy. November 9, 2013
Rated 5.0 out of 5.0 by weekend stay Thank you for a wonderful weekend break breakfast can be a bit chaotic due to the visitors not the establishment overall good stay close to park & ride easy access to city and cheap a very nice pizza from the bar November 9, 2013
Rated 4.0 out of 5.0 by Clean smart good value Excellent helpful friendly staff. Lovely clean room. Comfortable. Leaking kettle was promptly replaced. Breakfast food area was too small for the number of people trying to use it on all four nights we stayed over two different weekends. Need coat hooks in bedroom for coats in winter or after rain. Otherwise very good and has the edge on nearest competitors November 8, 2013
Rated 5.0 out of 5.0 by excellent location Ideal location for visiting the coastal area. Plenty to do and see. Great to be able to take the dog. November 7, 2013
Rated 5.0 out of 5.0 by Great visit Very pleased indeed with the stay. Would recommend and would certainly stay there again. The room was spotlessly clean and remarkably soundproof. From the corridor we could hear a family with a couple of children in an adjacent room, but heard nothing in the room itself. Breakfast was excellent with a larger than expected choice. This hotel is also situated directly across from the Park & Ride making access to the City simple and cheap. November 7, 2013
Rated 4.0 out of 5.0 by No Strawberry Jam I can't fault the room and the service. Both were first class. The room had its own air conditioning unit can get a bit cold ! but not for to long. It was clean and modern. The only two thing on the negative side was they had NO strewberry jam !!!! what hotel run's out of strawberry jam this is the first time i have come across this and i have stayed in a lot of hotels in my travel. the lack of space at the self service area of the dining room. It was in a sort of annex to the dining room and much too small for the size of the hotel and the number of guests they had when we went to breakfeast . It made the getting are breakfast a bit of a trial and unnecessarily need. November 7, 2013
Rated 4.0 out of 5.0 by Excellent room, average breakfast I can't fault the room and the service. Both were first class. The room had its own air conditioning unit. It was clean and modern. The only thing on the negative side was the lack of space at the self service area of the dining room. It was in a sort of annex to the dining room and much too small for the size of the hotel and the number of guests. It made the getting of your breakfast a bit of a trial and unnecessarily stressful. October 30, 2013
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