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Rated 4.4 out of 5 by 436 reviewers.
Rated 3.0 out of 5.0 by Good Hotel, just the other guests! After a couple of disappointing visits to a competitor who promise a good sleep we got back to our preferred HIE. Good hotel, 5 mins from Exeter centre and 2 mins from A30/M56 so good access. Room was good and we were comfortable there. Breakfast was better than average compared to other HIEs so all good there. I suggest if you go you insist on one of the back rooms away from the car park to avoid our experience (below). Big problem! The hotel was infested with dozens of young men in town on the beer. They came back and started arguing and singing outside in the car park until 3-4am. They then brought it into the hotel and their rooms. Staff couldn't cope with the situation despite their best efforts and although unhappy with the guests I wouldn't have been able to do any better in this situation. The bit that did upset me was on checkout no-one offered an apology and when I mentioned the disturbances they just looked blankly at me! A one - off situation I know but it didn't leave me as a happy bunny.... July 3, 2014
Rated 5.0 out of 5.0 by Great Stay Great service, friendly staff and very comfortable beds July 2, 2014
Rated 5.0 out of 5.0 clean,very helpful,a pleasure to stay at. a great stay,ive stayed hear many times always,the same perfect friendly staff,will stay many more tme in the coming months. July 2, 2014
Rated 5.0 out of 5.0 by Efficient Service As a widow I wanted a mini-break where I could lose myself and not draw attention to the fact I was holidaying on my own. However one also has the back-up of friendly and efficient staff if help is required. I did find that there are not enough smaller tables in the restaurant July 2, 2014
Rated 5.0 out of 5.0 by Short stay Very clean and comfortable, staff were great throughout, very helpful. We have stayed before and will stay again. June 27, 2014
Rated 5.0 out of 5.0 by Exeter special We found this hotel very clean and presentable. We found the staff very polite and helpful. Had a very relaxing stay even our dog who we brought with us on our trip, was relaxed and happy. Thank you Exeter Holiday Inn for making our trip to Devon an extra special one. June 26, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Holiday Inn Express never disappoints, it has a stamp of quality and comfort. One knows what to expect wherever one books into a hotel of this brand. Efficient staff, clean and well equipped rooms mindful of the space and the guests. The beds were comfortable. Breakfast was served until 11am and booking out was 12 midday, which allowed for a relaxed start during our holiday. The only fault is that the room was stuffy, despite the air conditioning, as the windows only open a very little. June 26, 2014
Rated 1.0 out of 5.0 by Not our best stay We have stayed at this Express on a number of occasions, no probs, but this time you let yourselves down. We were unable to use the disabled parking bays because they were full of equipment and lorrys etc etc in connection with a charity cycle ride staying overnight at the hotel. We had been allocated room 55 and at 5.00am were woken up by the participents immediatley outside our bedroom window, packing up the lorrys etc ready for the next leg of their ride. To rub salt in a rotten night, when we turned back the duvet in the morning the bottom sheet was heavily stained.This was pointed out to the domestic who was cleaning the next room. I am disabled in respect of breathing problems and require oxygen 24/7.I am sure this was a one off experience and trust that a little bit of thought is given to the residents of the ground floor rooms should you host future similar events and please check your bedding for any leftovers. June 24, 2014
Rated 5.0 out of 5.0 by Comfortable stay Stayed for 2 nights on business 18-19 June departed 20 June Nice confortable hotel close to M5. Hotel was walking distance to my meetings. Reception staff were very friendly. Ate at the Barn Owl and food was quick and tasty with friendly helpful staff there too. June 23, 2014
Rated 5.0 out of 5.0 by Service We were very pleased with the service received by all members of staff who were helpful at all times. We will certainly be back again. June 23, 2014
Rated 4.0 out of 5.0 by Sehr guter Service für den Zweck meiner Reise war das Hotel sehr gut geeignet. June 23, 2014
Rated 5.0 out of 5.0 by Great staff, good service, friendly and helpful A really nice hotel with great staff who were happy to help with my inquiries and also my luggage. Rooms were modern and very clean. Reasonable bed with nice clean linen. Great bathroom with large shower and good size bath towels. Requested a quiet room which really was quiet in spite of the amount of traffic in the area. The location was convenient for my needs but not if you are looking to look for a restaurant /shops in close proximity. A little pricey but that comes with the season of the year. (June) June 23, 2014
Rated 5.0 out of 5.0 Convenient location and excellent staff service We've often stayed in Holiday Inn Express hotels as well as with other budget chains. We like to book the double rooms with a sofa bed when we can to get more space and somewhere comfortable to sit apart from the bed. The experience in different places can vary, but here at Exeter nearly everything went perfectly and it was a great place to spend three nights. The room was fine, quiet as we had asked for. The mattress was slightly uncomfortable, dipped in the middle rather (Room 252), although we did sleep OK. The breakfast buffet is free, there's a hot and cold choice, but not anything to write home about, and the servery area was often crowded as people came and went with no trays and little counter space, but the staff were extremely efficient about topping it up, and I noticed that at busy times staff from reception came over to help their colleagues too, which was good to see. We'd certainly stay there again. June 20, 2014
Rated 5.0 out of 5.0 by we would stay at this hotel again we would recommend holiday inn to our friends, it was a stop over from south yorkshire to cornwall and it broke the journey and give us a rest very relaxed after a good nights rest June 19, 2014
Rated 5.0 out of 5.0 by First class service We experienced a very pleasant stay at this Holiday Inn. and would not hesitate to use this facility again when next in the area. June 19, 2014
Rated 5.0 out of 5.0 by Overall No complaints staff efficient parking ample food acceptable dining area clean. June 19, 2014
Rated 5.0 out of 5.0 by Wonderful experience Staff are very happy and helpful. Lovely clean hotel June 18, 2014
Rated 5.0 out of 5.0 by Exeter The welcome was outstanding. This is an excellent hotel which provided a good place to break a long journey. The only weakness is the standard of the food provided at breakfast. June 17, 2014
Rated 5.0 out of 5.0 by Always everything to our liking They remember who are and whatever time you arrive nothing is to much trouble June 17, 2014
Rated 5.0 out of 5.0 by GREAT VALUE AND LOCATION We were visiting Exeter for the University open day and chose to stay here as it seemed to be good value and well located ( next to the Park and Ride ) . We were not disappointed - the room was spotless, with a comfortable bed and a choice of pillows. The staff were very helpful allowing us to leave our car on site when we went in to the University using the park and ride. Overall extremely good value for money and a very pleasant experience. June 17, 2014
Rated 2.0 out of 5.0 by Friendly staff. Dreadful nights sleep. Staff were very friendly, professional and helpful. Room was basic but very clean. Dreadful nights sleep. "Soft" pillow was like a brick. Sleep was virtually impossible. June 16, 2014
Rated 5.0 out of 5.0 by Always clean and comfortable The only adverse comment is the quality of the shower gel which does not give a very good lather - almost as if it has been 'watered down'. Otherwise the overnight stay was as comfortable and relaxing as on many previous occasions. June 12, 2014
Rated 5.0 out of 5.0 by Everything Perfect. I was pleasantly surprised when I arrived at this Hotel. It was modern,clean and the staff were smiling and friendly from the moment I arrived. The room was excellent with air conditioning and flat screen TV. My stay was relaxed and stress free. I would thoroughly recommend this hotel. It delivered everything it promised. June 12, 2014
Rated 5.0 out of 5.0 by friendly and helpful staff The hotel staff were very helpful in helping us to find the directions for the venue that our daughter was competing at in a trampoline competition for the regional finals which she came first in her group. It was guite late when we arrived but they were able to give us the directions. The breakfast was good and set us up for a busy and long day. The competition will be a yearly event so we will most definitely be using your hotel again next year. June 11, 2014
Rated 4.0 out of 5.0 by fine for a value stay hotel was clean, convenient, comfortable breakfast very busy and a bit low on choices at times but apart from that staff were very helpful and room was good June 11, 2014
Rated 5.0 out of 5.0 by Warm welcome Having spent most of the day in traffic jams on the M6 and northern M5, it was a joy to arrive at the Exeter Holiday Inn Express. The reception staff were friendly, professional and good humoured and our room was clean, quiet and comfortable. All the public spaces felt clean, fresh and cared for and the staff member who was clearing tables and restocking the breakfast buffet was smiling and friendly. In short, if you are looking for overnight accommodation in Exeter, the Holiday Inn Express is a bargain but the greatest asset it has, beyond the easy to find location and excellent value, is the staff. June 11, 2014
Rated 5.0 out of 5.0 by Great service, able to relax Maintained the usual high standard of Holiday Inn Express hotels. Clean rooms with the necessary equipment. Fresh satisfying food for breakfast with plenty of variety. June 7, 2014
Rated 5.0 out of 5.0 by Brilliant Service Made to feel welcome when booking in., The restaurant area was very well stocked with items at breakfast, the tables were very clean and the lady looking after the facility was tireless, rushing around all the time to make sure the guests were looked after- and with a smile! June 6, 2014
Rated 3.0 out of 5.0 by minor irritation some guests were very noisy returning to their room about 2am outside (again due to guests) there was rubbish strewn rather than put in bin. Some of it was still there next day - pity let the place down. June 5, 2014
Rated 5.0 out of 5.0 by holiday inn express great hotel, great staff and nice and clea. had an issue with air con but staff were great, wanted to move me but i stayed in my room. they did get a fan for me. would defo stay here agin. thanks for a great 2 nights stay June 5, 2014
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