Rated 4.3 out of 5 by 196
Rated 4.0 out of 5.0 by Carjunkie Comfortable and friendly
Overnight stopover,ideal location for our onward journey to the South West Coast.
May 16, 2013
Rated 5.0 out of 5.0 by puppymad Well worth the money
Great Value for the money. The Inn is situated in lovely quiet surroundings. The room was large, comfortable, well appointed and clean. The bathroom was well fitted and again considering the cost of the room was very clean. Overall would certainly use this chain again. Staff were courteous and helpful.
May 12, 2013
Rated 5.0 out of 5.0 by Lazybones Quiet Location
our stay was on Sunday before May Bank Holiday, rooms where quiet, despite being not far from motorway, no traffic noise, staff friendly and helpful, busy at breakfast, food was tasty and plentiful and no queue's, would say the hotel appeared busy but as stated quiet
The pub across the way the food was ok as was the service
May 11, 2013
Rated 5.0 out of 5.0 by westharve Great service, friendly staff
Stayed over may bank holiday weekend, Hotel very busy, staff very friendly, had very welcoming stay, will stay again.
May 11, 2013
Rated 4.0 out of 5.0 by Sue8 Lovely room comfortable bed
Great nights sleep in really comfortable bed. Just a little disappointed with the breakfast. I would recommend just sticking with continental and toast.
May 9, 2013
Rated 1.0 out of 5.0 by TargetTrg Delivered a training course here
Not really impressed and will not be delivering any courses here again. Only really positive thing I can say is pre course information which was really good. Room was cramped, no appropriate place to have a projector without not using flip chart. Food choices for lunch were very basic. My clients thought everything was very poor. I shall be going elsewhere next time in Exeter.
May 9, 2013
Rated 5.0 out of 5.0 Great Location and hotel
Hotel is in a great location, it's comfortable, clean and finished to a high standard. I travel a lot with business and pleasure and I'd definately recommend this hotel
May 9, 2013
Rated 5.0 out of 5.0 by Chris505 Recommended
Hotel and room was clean and tidy, staff were friendly, breakfast was adequate, location was perfectly situated for our visit to Exeter. If I have to visit this area again I would stay there. Overall value for money!
May 9, 2013
Rated 4.0 out of 5.0 by BobGN Good Value, comfortable and convenient
This HI Express is easy to find and get to. It is very close to a park and ride terminal so you don't have to drive downtown, and the pub next door, the Barn Owl, has a good menu.
May 3, 2013
Rated 5.0 out of 5.0 by Nfriends Good room and service
Stayed mid April 2013 and found the room in good condition, clean and to the standard I expected. Helpful staff and good breakfast as advertised.
Location is good for park & ride into Exeter centre.
April 27, 2013
Rated 5.0 out of 5.0 by eric45 .very comfortable and good service
excellent and highly recommended accommodation with good service
April 26, 2013
Rated 5.0 out of 5.0 by Lucy1402 Good nights sleep
Close to lovely pub, close to bus station that takes you into town. £10 taxi away from airport. Clean, modern, lovely staff, couldnt have asked for more!!
April 22, 2013
Rated 5.0 out of 5.0 by Alex15 Very good, as always
Very good stay with the normal excellent service at HI Express hotels. I was particularly pleased to be able to access the 'free' Internet service in my room. I wish this were possible at all the hotels!
April 21, 2013
Rated 3.0 out of 5.0 by EddieR Nice Clean Room
Nice Hotel with good location, the room was comfortable and the Maid service was top notch The Breakfast area is small and can get crowded very easily, but staff keep all items topped up well. My only complaint is that the Barman tried to give me a Gin & Tonic with no ice & slice, sorry that is part of a G&T, he did get some ice but only on my request.
April 19, 2013
Rated 3.0 out of 5.0 by IanQ59 Not as expected
We had stayed at this HIE previously & were highly satisfied with the location, staff and facilities offered.
THIS STAY did not match up to our previous stay for two reasons. The reception staff were not at all welcoming & did not acknowledge us either entering or leaving the reception area during our three days accomodation. Secondly, during breakfast, the dining area was swamped with business people, who were selfishly devouring all the food in sight, with single residents occupying a table intended for four, no one giving any hint of consideration to families with small children, who must have found it bewildering. On our first morning, we could only get seated at a coffee table, at the side of which, a Speed Awareness course was being orchestrated in an adjacent room. What has previously been a pleasant experience turned into a noisy chaotic one.
April 16, 2013
Rated 5.0 out of 5.0 by soxy friendly staff and relaxing hotel
would recommend and stay again myself. front desk staff friendly and polite, room comfortable and clean, breakfast had good choice hot food changed on a regular basis so nothing went cold. very easy to find off J29 of M5.
April 14, 2013
Rated 3.0 out of 5.0 by Viking67 Nice place but no dinner service
Very convenient and nice, comfortable room. Disappointing that we would have to walk across to Pub for an evening meal so we got a pizza.
April 14, 2013
Rated 4.0 out of 5.0 by BOR15 Comfortable and food value for money
I received a warm welcome from reception. The room was clean and comfortable, if a little too warm. Although there is no restaurant as such, I was able to order a Pizza. This was ready in 15 mins and was piping hot; it went down well with a cold beer. Breakfast was self service and did just the job. I'd have no hesitation in returning.
April 14, 2013
Rated 5.0 out of 5.0 by Tulipbicycle Very good facilities, thoughtful staff
We have stayed here twice, both times before early morning flights out from Exeter.
The staff were very thoughtful and even made sure that we received breakfast before we set off.
April 12, 2013
Rated 4.0 out of 5.0 by Andy57 One night stay
As a IHG Gold Rewards member we were pleasantly surprised. This Holiday Inn Express Hotel was ideal for our one night stay, 2 adults and 2 children the room was clean, fresh, tidy and the staff were all very helpful. We would use this hotel again if we are in the area.
April 11, 2013
Rated 4.0 out of 5.0 by Cameraman2013 As I expected but pleasantly surprised at FREE Wi-Fi :o)
I stayed here one night on a business trip to the airport. Not much to say really as it was everything I had expected from the chain. Everything was clean and tidy BUT I really appreciated the free wifi as I had quite a few hours to spend as I was working by myself, why can't other hotel groups do the same?
I also enjoyed the evening meal eating at the local pub, The Barn Owl, across the car park but watch out coming back down the steps as it was dark and the lamp stand was not working. Although that's probably one for the pub, not the Holiday Inn department?
The airport being a couple of miles away attracted several late night planes which were a little annoying, as they woke me up flying directly overhead... Twice, but thats why I stayed there to be near the airport, so I probably can't grumble too much!
Unlike some hotels, I chose to leave the mattress protector / incontinence sheet on, as it was the breathable type not a plastic sheet with fabric on the top, so well done, other hotels take note!
Breakfast was adequate with the usual fare. I had cerial followed by scrambled egg sausage and beans and finished with a tiny croisant, black coffee and orange juice. I sampled just about everything, which kept me going all day.
If I am fortunate to get another job at the airport I would definately stay here again, but maybe bring some earplugs next time, as I am definatly a light sleeper.
April 10, 2013
Rated 4.0 out of 5.0 by pittney comfy room, clean & tidy
enjoyable stay, nice public space & bar area.would stay again
April 8, 2013
Rated 4.0 out of 5.0 by freshroastcoffee Stop over hotel- ideal
This hotel is worth stopping at either on route to or from the south-west, or as a business stop over for the Exeter area.
The welcome is warm,staff are efficient and the rooms clean.Add in the ample car park (free) and you have a worth while night stop.
April 8, 2013
Rated 5.0 out of 5.0 by MandA Good situation
The park and ride buses just across the road made it easy to get into Exeter without taking the car.
Please note that there is a charge to visit the Cathedral.
April 8, 2013
Rated 4.0 out of 5.0 by Beartowners Very nice overnight stay
We stayed at this hotel on route to a weeks holiday in Cornwall, it was very pleasent and made for a relaxing drive the next day. The staff were all very friendly the room was comfortabe. The hotel was clean and well presented throughout. There is a local Vintage Inn just across the car park for a bit to eat in the evening. We would certainly stay here again if doing the same route another time.
April 8, 2013
Rated 5.0 out of 5.0 by Sam27 Good accommodation
The hotel was very clean and comfortable.We needed to be out of the hotel before 6am before the scheduled breakfast time - however there was a continental breakfast available from 5 30am - a pleasant and welcome surprise! Staff were efficient and extremely helpful.
The downside for us was the Taxi company who took us to the airport.On our return we went to reception to enquire the cost of the trip - the receptionist was extremely helpful called the company to ask and explain that we felt that we had been overcharged.I spoke to the company who said that the manager was not available but would contact me.- I am still waiting two days later. The hotel did provide the number of the company and I will be reporting them to the council - we were charged £8 more than their usual fee!!
It would be a great pity if people were put off staying at the hotel because of some excessive charges made by the taxi firm used by them - we would highly recommend the hotel.
April 7, 2013
Rated 4.0 out of 5.0 by Rockaposhi Ok !
I stayed in this hotel for one night only with 2 young kids(age 5 and 9) and my wife. Room was small for 4 people to move around and relax. Other than that, receiption staff was welcomming and professional, provided us 2nd Wifi token as one wifi token allows only one device. Overalll i will rate this hotel good for people without young childern/family.
April 1, 2013
Rated 5.0 out of 5.0 by DebDeb2 Great for Women business travellers
Fantastic hotel and always feel safe being a woman travelling on business. Staff very friendly and hotel up to normal Holiday Inn Express good standards.
March 28, 2013
Rated 3.0 out of 5.0 by FF131 Great service but uncomfortable beds
We booked a family room for 2 adults and 2 children (aged 6 & 9). The room was really cramped and very tight in space for 4 people's luggage. The mattress of the adult double bed was not very comfortable. A double soft-bed for two kids was not a good idea and they were expected to share a double duvet. Breakfast was basic. My 9 years old was surprised that there was no bacons for breakfast.
However, the Reception staff were friendly and helpful and allowed us to have late check-out and leave lugguage without fuss.
March 23, 2013
Rated 5.0 out of 5.0 by PeterE18 Excellent service
The staff were welcoming and very committed to dealing with guest questions and problems that were not simply related to the hotel stay.
March 20, 2013