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Rated 4.1 out of 5 by 342 reviewers.
Rated 5.0 out of 5.0 by USUAL HIGH STANDARD Well located for the tunnel,staff very helpful and the hotel was spotless.Breakfast was fine for an overnight. November 17, 2013
Rated 5.0 out of 5.0 good value, great location for the tunnel helpful staff, great cooked breakfast and comfortable room. Highly recommend this hotel November 12, 2013
Rated 3.0 out of 5.0 by Poor evening food Whilst the hotel was comfortable and clean the food served in the evening was poor and expensive for microwaved food, the choice was also limited, yet the adverts declare a restaurant is was in fact an area adjacent to the reception. November 10, 2013
Rated 5.0 out of 5.0 Very good hotel & staff We were very happy with the room, parking and closeness to the Eurotunnel. The staff were very attentive which was a bonus. Breakfast was far better than expected. Would use this hotel again and recommend to others November 9, 2013
Rated 1.0 out of 5.0 by Good location First class hotel staff great and helpful. Girl on front desk could not be more helpful November 8, 2013
Rated 4.0 out of 5.0 by What more does one need? This was our 10th visit to HiEx Cheriton. We like the fact that it provides everything you need and no unnecessary and costly extras. A welcoming atmosphere is v. important, and the current Management Team achieve this well. The GM himself takes part in clearing the breakfast tables, thus making himself visible and available. One can eat plenty at breakfast before the long drive ahead. The absence of the full cholesterol 'English' breakfast #in any case bad for you...# does not deter us. We'll be back November 7, 2013
Rated 5.0 out of 5.0 by excellent expirience very friendly staff, great rooms, very clean ,the staff is very helpful November 7, 2013
Rated 5.0 out of 5.0 by Ideal stopover The staff are more then accommodating, willing to go out of their way to ensure comfort for all. Check in greeted by very friendly and welcoming staff. Rooms very clean and tidy with nice clean sheets and towels. Downside is breakfast should have more choice for hot food and main menu could be looked at for kids. Ideally situated next to motorway and very easy to find. Good parking facilities too. November 5, 2013
Rated 5.0 out of 5.0 by Clean smart and modern Comfortable night with efficient, friendly staff. Would visit again. November 1, 2013
Rated 5.0 out of 5.0 Superb value for a convenient & quality overnight stop Ideal pit stop at a great price and very high standard October 30, 2013
Rated 4.0 out of 5.0 by Comfortable room I've used this hotel the same weekend the last 4 years. Not happy with the 29%rise in price this year from last year. October 28, 2013
Rated 4.0 out of 5.0 by Location Great location for an overnight stay before catching an early morning eurotunnel. Friendly staff and value for money. October 28, 2013
Rated 5.0 out of 5.0 by Great service and room Had a overnight stop before taking the Chanel tunnel with my 8 year old son.The staff were brilliant and the room was clean and spacoius,highly recommended. October 27, 2013
Rated 5.0 out of 5.0 by jacksdad we enjoyed an extremely relaxing stay in the cleanest, most comfortable, overnight accommodation we have used in the last ten years of travelling between our home in France and family in the North West of England. We look forward to staying in your accommodation on our next trip in February next year. October 26, 2013
Rated 5.0 out of 5.0 by good stopover, A very comfortable and clean hotel, staff very helpful and friendly. a good stopover for the Euro Tunnel. would use again, and recommend. October 23, 2013
Rated 4.0 out of 5.0 by Great for Channel Crossing. A very good hotel, ideal for channel crossing especially via tunnel. Nice food. And bar. October 21, 2013
Rated 5.0 out of 5.0 by Excellent Easy online booking, easy check-in, dinner excellent, drinks reasonable, breakfast (free) from 6.00am ,but may be able to do at 5.45am was more than ample and very tasty. closest to eurotunnel than rivals. Pleasant staff, easy right outside parking. Good price, dont see how you could complain at the low prices. Thanks for an enjoyable stay and well done to staff. October 17, 2013
Rated 2.0 out of 5.0 by Breakfast and service Despite being told breakfast was served until 10am there was very little food left when we went for breakfast at 9:45 and were told nothing more would be put out. This was very disappointing, we'd hoped that we would be able to take our time in the morning, especially as my wife is disabled. October 17, 2013
Rated 5.0 out of 5.0 by A handy overnight stay for tunnel travellers We stayed overnight before catching our coach in the morning. The dinner menu was adequate for our simple choices, the food was surprisingly good and the service was quick. (It was possible to reserve our table, for nine, in advance. The bar service was also quite acceptable, so, all in all, we enjoyed a pleasant evening before a good night's sleep. It's very clean and comfortable with no pretension of luxury, but offering all you need on your way to or from Europe via the tunnel. We'll be back! October 13, 2013
Rated 5.0 out of 5.0 by Uncomfortable bed compared to usual Bed comfort seems to have been compromised by including a sofa bed in the room for my children, as it seemed smaller and the mattress was not up to the usual standard. Other areas great as normally expected October 7, 2013
Rated 5.0 out of 5.0 by Excellent stopover Stayed here twice in September while using the Tunel. Big improvement since my last stay in June. It is still clean and comfortable and ideally located for the Tunnel and the food is good. The difference this time is a new Manager and other staff who are organised and eager to provide a good service which they achieve with efficiency. Well done. October 1, 2013
Rated 4.0 out of 5.0 Comfortable and convenient Room and hotel fine for over night stay. Only quibble kettle and hair dryer were not working. Breakfast very average. September 30, 2013
Rated 5.0 out of 5.0 by Great Service I always stay at this hotel when I visit my mother in Folkestone. The staff are very friendly and obliging, and many of them know me by name. The lounge area is comfortable with room to read a newspaper. And Wi-Fi is a real bonus! September 27, 2013
Rated 4.0 out of 5.0 by Beds & Room I found staff Very helpful, Appearance of Hotel on arrival encouraging and Bright and Clean in appearance internally. Room quite spacious and clean, Bed very comfortable Bath /Toilet/ Shower quite modern. All in all a good nights/ Day stay, Would recommend this hotel. September 26, 2013
Rated 4.0 out of 5.0 by Comfortable hotel for a short stay My husband and I stayed for one night on our way to France. We received a warm welcome, our room was spacious, clean and comfortable. The bathroom was clean and modern and had a shower and no bath which is fine with us as we prefer to shower. My only criticism of the bathroom was that the shower didn't have door but a curtain, something that I loathe. It was a nice modern bathroom so the curtain was a let down. Breakfast was adequate, coffee was good. All in all a comfortable overnight stay and we would certainly stay here again. September 22, 2013
Rated 5.0 out of 5.0 by Convenient for the Channel Tunnel Chose this hotel as it was convenient for an early departure through the Channel Tunnel. Were given a list of local restaurants as an alternative to eat in the hotel restaurant September 21, 2013
Rated 4.0 out of 5.0 by Overnight August 2013 The hotel was selected as being close to the Tunnel entrance - it was. It was easy to find, good parking and quick check in. The room was good and quiet. The evening meal was disappointing, very boring and basic, but the price was OK. Similarly the breakfast was boring and basic and shut on the stroke of 10.00! No flexibility. All being considered I would stay there again because of its location. September 20, 2013
Rated 5.0 out of 5.0 by Reliability We always choose this hotel when we are in the area. There is always a warm welcome and the promise of a relaxing evening. Stephen the Manager is exemplary. September 18, 2013
Rated 4.0 out of 5.0 by Comfortable reasonably sized double bed but no fridge bar. Good night's sleep; clean room and bathroom. Breakfast was ok, seeing that it was included in the price. There was also a free newspaper, although I couldn't choose which one as it was a Sunday.Would have appreciated a fridge bar though. September 15, 2013
Rated 4.0 out of 5.0 by Overnight before Eurotunnel Perfect location for Eurotunnel, in a quiet area. Staff were friendly and helpful. Breakfast was good, but bacon would have been welcome. The room and facilities represented good value. My personal gripe, which applies to many, more expensive hotels too, is that there was only one chair in our double room.I appreciate that space is often a limiting factor though. September 14, 2013
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