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Rated 4.6 out of 5 by 327 reviewers.
Rated 5.0 out of 5.0 by Convenient and relaxing This is a good location and quiet even though it is adjacent to a main road. Only a rattle on the door stops it getting top marks. November 27, 2015
Rated 1.0 out of 5.0 by I would not stay here in the past 4 months we have stayed in this hotel 3 different times. All 3 times the tv channels are not all working properly. Each time we have brought this to the hotel staffs attention. This time it was oblivious they knew the tv channels were not working. Apparently the management is not going to do any thing to correct the issue. Also this is not a Direct TV issue, because the tv down stairs in the breakfast room all channels work I checked this time and told the staff. Additionally the bath room sink and shower tub do not drain. The previous stay our sink would not drain. The cleaning staff and maintenance group need to be monitoring this. It just seems this hotel is on its way down. They have even increased their rates and I notice the vacancy has went down. They had few staying the nights we were there this time. November 24, 2015
Rated 5.0 out of 5.0 by Nice Stay All was good especially the staff. Breakfast needs to get better though November 23, 2015
Rated 4.0 out of 5.0 by Overall A Pleasant Stay There seemed to be a lack of professionalism from the front desk this go around. No recognition of member status and no upgrade per our Spire status (even though hotel had rooms available). Not sure what the disconnect was this go around. November 23, 2015
Rated 5.0 out of 5.0 by Good Staff, Excellent Room There is a certain level of service/product that we have come to expect from IHG properties and others. We don't leave reviews any more unless the service and product is above or below that expected level. This was a stay that was way above the norm. We were in the middle of a 2500 mile drive home. Admittedly we were a bit tired upon arrival. Right from walking in the door staff went out of there way to insure a very pleasant room and stay. Must admit it was the most pleasant experience in our trip that included 10 other IHG properties. In our haste to leave the next morning we left an article of clothing hanging in the bathroom. Didn't discover that loss until we arrived at our next stop. Placed a phone call that resulted in the missing clothing to be sent to our home. Would like to personally thank all that contributed to a very pleasant stay and experience. November 9, 2015
Rated 3.0 out of 5.0 by Simple Quick stay, not to be used long term. Breakfast was fair at best this time. More attention to this area is needed...normally not this bad. November 4, 2015
Rated 5.0 out of 5.0 by Nice Very clean and quiet. The staff was courteous. When I made the reservations, the person was EXTREMELY helpful and went out of his way to help. The free breakfasts are fantastic !!! November 1, 2015
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