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Rated 3.9 out of 5 by 192 reviewers.
Rated 4.0 out of 5.0 by Only shortcoming is early flight times Well located, clean and comfortable with very helpful staff. The primary shortcoming was the timing of the airport shuttle and the breakfast. One primarily stays at an airport hotel because one has to make an early flight. Since the earliest shuttle leaves at 5:50 am and breakfast is not until six then these have to be skipped when trying to get to a flight before about 8:30 to allow time for the sometimes rigorous security lines now prevalent. January 1, 2014
Rated 4.0 out of 5.0 by Clean room and felt new and fresh Surprised with the cleanliness and freshness of the room . The price was reasonable. I definitely will recommend it and definitely stay in it again December 22, 2013
Rated 4.0 out of 5.0 by Stay at Geneva Holiday Inn in Nov/Dec - Check-in and check-out ate good experiences. - The view from the room was ok....by the railway track sometimes the train noise can be a little distraction. - Breakfast is good but there is no hot breakfast for the cold weather, it will be good to see waffles, bagels, pancakes on the menu. - No food during the evening can be a problem since you have to necessarily go out or order in - Wifi in lobby is excellent; whereas wifi in room is pathetic and is riddled with few problems....the sad part is no staff is willing to take responsibility to resolve the issue - One day the lift was not working and I had to come down the stairs....there is no way to contact reception from the lift lobby - Staff is very courteous and is willing to be friendly - The issue of FREE PASS or VOUCHER for train/bus is a very nice gesture and highly appreciated December 14, 2013
Rated 5.0 out of 5.0 by good experience The only negative aspect that I have encoutered was the fact that the airport shuttle does NOT run every 20 minutes (I once waited 35 mins in the lobby). A bit annoying, but not a big deal. Otherwise, everything was good. The room was decent and clean. I slept well on the that bed. I found the staff very friendly and helpful. I would stay here again. December 10, 2013
Rated 5.0 out of 5.0 by Ver comfortable and close to everyhting by bus I enjoyed this hotel. Very good seervice and close to everything by bus . November 29, 2013
Rated 5.0 out of 5.0 by single guy traveling for business I spent three nights at the hotel, it was really close both to the airport and to my workplace in Geneva. Staff was absolutely great -nice, well informed and eager to help-, breakfast was good. There is a shopping center with a great restaurant just two blocks away (very affordable), and it's possible to be downtown in 10 minutes by tram. November 27, 2013
Rated 3.0 out of 5.0 by Holiday Inn geneva airport A very generic holiday inn, some staff were very helpful,esp the shuttle driver, one of the front desk staff were good others average. Breakfast only just O.K.Room fine. November 21, 2013
Rated 2.0 out of 5.0 by no wake up call, no early breakfast, unpleasant early morning staff There is no wake up call in the hotel, which is really strange for an airport hotel. You ar e told to use the TV, but no explanaton is given how to use it. The TV in my room was cranky and worked on and off, at one stage fusing out altogether. I had an early flight and was afraid to miss it so I woke up all the time,and had a terrrible nights sleep. Breakfast starts late so they offer a drink and stale coissant to early fliers. I think in an airport hotel breakfast should start relatively early. There is also no early morning shuttle, but a bus pass is provided. Fortunately at night on arrival the staff was helpful said the bus stop is under the bridge. In the morning despite repeated questions to the staff how to find the bus stop, he was apapthetic and said go out to the road and you will see it. Of course it could not be seen, and I have no idea what a Swiss bus stop looks like. In fact it is not easily seen at al land some walk from the hotel. Fortunately I saw the bridge in the distance walked to it and found the stop, which was inviseable form the hotel and also unseen from the road. November 18, 2013
Rated 5.0 out of 5.0 by Excellent customer service Good hotel not far from Geneva Airport with a free shuttle. Except for the bed (queen bed but too small for 2 people and not very comfortable), the room was clean and quiet. We really liked the customer service paying attention to what we requested and the free internet for IHG members. The value for money is really good. November 5, 2013
Rated 5.0 out of 5.0 by Very pleased We picked this hotel for location to the airport. We were thoroughly pleased with the shuttle bus service, the cleanliness of the room. We had a room facing the street and the planes flew out on a regular basis so we were a little worried about noise. It was never a problem, we could hear the doors of the adjacent rooms more than the planes flying out or in. Would recommend to anyone. The food was good but being gluten free found it a little more difficult than my partner to find something for breakfast, but it was nice. October 30, 2013
Rated 4.0 out of 5.0 Great service an very customer oriented staff I spent many nights in the hotel during the last 3 years. The service and the cleanliness are excellent. The only thing I would like to mention: The closing of the room doors makes a lot of noise an can wake you up when customers leave early in the morning. October 25, 2013
Rated 5.0 out of 5.0 by Convenient and pleasant For an overnight stay very close to Geneva airport, I can recommend the Holiday Inn Express. The staff are friendly and helpful. The rooms are pleasant and comfortable and the price is reasonable. I have stayed at this hotel many times and it is definitely my first choice! October 17, 2013
Rated 5.0 out of 5.0 Great location and very comfortable This HIE is conveniently located close to the airport at Cointrin. A free shuttle bus will pick you up and take you to the hotel it can only be about 5 minutes trip and likewise will return you there. The tram or bus is just down the road no more than 5 minutes walk, really convenient. The reception will give you a free travel card for your total stay at the hotel which gives totally free travel on trams, buses and small water taxi's on Lake Geneva. The tram takes 10 minutes to go into Geneva centre (15 mins at peak times) very frequent service about every 10 mins if not less. The hotel is well soundproofed both from the outdoors and also internally between rooms. Rooms are a good size and beds exceptionally comfortable, well serviced and very clean as is the whole hotel, the only dislike about the room is the non opening window, this necessitates air conditioning to be running all the time. Staff are very friendly and attentive and as you would expect multi-lingual. The breakfast is cold buffett with a varied selection of meats, croissont, cakes, fruit, yoghurts, breads,cheese, cereals, teas, coffees. fruit drinks etc. a wide choice all included in the rate. This is the second time i have stayed here and i have found it to be very convenient and relaxing and quiet. Thoroughly recommended. October 11, 2013
Rated 5.0 out of 5.0 by reception people very nice Lucca the manager on duty was very kind and efficient. we need more like him. thanks it has been a nice stay October 10, 2013
Rated 4.0 out of 5.0 by Nice stop! We saved hundreds of dollars by staying overnight in Geneva, which was easy with a Holiday Inn there! We always trust the name, and this was no exception - nice beds, coffee in the room, fabulous breakfast buffet and even free train tickets to go into town for dinner!! Vunderbah! October 7, 2013
Rated 5.0 out of 5.0 by Short break to visit CERN from UK My son and I visited during CERN open days. We chose the hotel because of its proximity to CERN, the airport, Geneva City and the local transport services. The hotel is modern, clean and comfortable. An additional benefit (which I believe applies to all Swiss hotels) was a free travel pass for most forms of transport within the canton including water taxis. An excellent welcome for visitors to the country. The only drawback was lack of evening meal facilities but this was countered by them providing details of takeaway delivery services and even booking this for you if required. Overall a very convenient, friendly hotel and I would definitely stay again. October 7, 2013
Rated 5.0 out of 5.0 by Geneva Holiday Inn Express Very pleasant stay : nice rooms, excellent breakfast , very efficient staff. I need to emphasize the very professional attitude of your employee Yohann at the reception , who helped us print our boarding passes and assisted with printer problem in a very efficient and rapid way. A satisfied ( and returning customer ) October 3, 2013
Rated 4.0 out of 5.0 by Shower Pressure was LOW I told the front desk but they did not offer me any points to compensate me for the inconvenience ... October 1, 2013
Rated 5.0 out of 5.0 by Very Professional I stayed twice in a month due do early flight connections I had to make. They pick you up from the airport, all the staff are very friendly and helpful and the rooms are comfortable. If you want to go downtown they give you free transportation tickets for the bus and tram. In the future I will definitely use their services again. September 28, 2013
Rated 5.0 out of 5.0 by Hotel location was perfect My sister and I stayed only one night at the Holiday Inn Express Geneva Airport in mid-September 2013. The room was spacious and very clean. The wireless internet connection worked very well but was not included in the price of the room. The staff was very friendly, attentive and helpful. They were able to suggest several nearby restaurants and provided clear instructions for getting to them (since there is no restaurant in the hotel). We ate at one of the restaurants in the Moevenpick (VERY pricy but fantastic food and service!) right across the street from the Holiday Inn. The Holiday Inn Express hotel location was perfect for our purpose which was preparing for a flight from Geneva. We simply had to cross the street to return our rental car at the airport. Even though it was very close to the airport, the rooms were very quiet. We really enjoyed the hotel and would highly recommend it. We wouldn’t hesitate to stay there again. September 23, 2013
Rated 5.0 out of 5.0 by Excellent choice in Geneva. Comfortable, clean, easy way to city center by tramway very close to the hotel. Free transport pass, provided by hotel. Very closed to the airport and shuttle every 20 minutes. Good relationship price-quality in a expensive city as Geneva is. September 23, 2013
Rated 4.0 out of 5.0 by Great service and close to airport The airport shuttle was at the airport when we stepped outside. The ride to the hotel took just minutes. The staff at the check in desk were able to find us a room early (great after an overnight flight.) We were provided with free passes to use the Geneva tram to get around town & written instructions on how to get to the most popular spots. Our room was clean with options for pillows (soft/firm). The front desk even had suggestions for restaurants in the area. We enjoyed our short stay. September 21, 2013
Rated 3.0 out of 5.0 Good business location shame about the Wifi Perfectly acceptable hotel, ideal for Geneva airport, comfortable room with good temperature control and quiet for a hotel so close to an airport. Staff were helpful and breakfast buffet had a good basic choice. My only complaint was having to pay for wifi in the room. I associate this with hotels that are out of touch with modern expectations and are just taking an extra charge because they can. "Using the business centre in the lobby or the lobby wifi for free" isn't appropriate in many business contexts. That CHF5 fee for 4hrs is enough to make me at least look elsewhere next time I'm in Geneva. September 3, 2013
Rated 1.0 out of 5.0 by Poor to no service, small room I have stayed at many Holiday Inns. I was very disappointed with my experience at this hotel. I prepaid for my room but I was told at check-in that they had no information about my payment. I was very surprised that they would not provide a wake up call since the hotel was at the airport. Although the room was clean, it was very small. I was very glad my stay at the hotel was less than 12 hours; I was there on a layover between flights. August 29, 2013
Rated 4.0 out of 5.0 by Eating Suggest that the lobby/bar gives opportunity for light meal in the evening. When arriving late (after 8 PM) after hours flying or driving guests may be not interested to go to town for eating. Suggest something that can be warmed in i mini-oven (small grill etc) I do not know the correct word in English (Norwegian citizen) August 21, 2013
Rated 5.0 out of 5.0 by Convenient location, free shuttle from airport and free tram to city centre Very happy with hotel choice, good rooms, friendly staff and we were able to store our bikes in the store room. Free Internet and nice little bar. They give you a pass for free public transport and the tram stop is just a short walk away. There is a cycle route also, just to the left of hotel. We stayed first and last nights of our Switzerland bike tour, and we are glad we did. August 1, 2013
Rated 4.0 out of 5.0 by reasonable and convenient hotel for the price reasonable and convenient hotel for the price, clean and comfortable rooms July 30, 2013
Rated 5.0 out of 5.0 by A really relaxing break We stayed at the Holiday Inn Geneva for 3 nights. We were made to feel very welcome immediately and the staff were an absolute joy. The convienience of location meant we often used the airport shuttle to get a train into the city centre - and of course when we went to catch our early flight. A great help and so quick. Breakfast was simple but very tasty and plentiful - loved the green eggs! Beds and pillows comfy too. Will definately stay again July 26, 2013
Rated 4.0 out of 5.0 by Great travel location Treated very well from check-in to departure. Staff is well organized and friendly. July 24, 2013
Rated 4.0 out of 5.0 Perfect for a stay for congress, uncomplicated and clean environment Perfect for a congress, rooms clean and practical, staff friendly and cooperative July 21, 2013
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