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Rated 4.3 out of 5 by 589 reviewers.
Rated 5.0 out of 5.0 Professional and friendly I dont normally write reviews however in this instance i wanted to highlight the excellent nights sleep my wife, young daughter and i enjoyed in the Glasgow Airport Express hotel. Theres nothing too fancy about the hotel which is ideal if using for a nightover before an early flight as we did. Bar/lounge area was of a good size and breakfast in the morning was adequate. The room was comfortable although quite compact. This is likely as we had a single bed added to our room for our daughter. The room was clean and had everything we required to make it as comfortable as possible. Staff were friendly, especially a lady cleaning tables at breakfast who took the time to say good morning and ask us about our travel plans etc (noticing we had an excited daughter with us). Overall i have marked the hotel as excellent as its rare that a hotel meets your expectations and consistently good in every key area for this review. August 28, 2014
Rated 5.0 out of 5.0 by Excellent service Very friendly and helpful staff. Clean and tidy. I ordered a glass of milk in the middle of the night and offered to come down to get it, but the staff was kind enough to bring it all the way to my room in the third floor and did not even charge me for it. Great service Thanks August 27, 2014
Rated 4.0 out of 5.0 by Satisfaction The services of this hotel - providing easy car parking, and early morning breakfast together with convenient location for traveling via the airport, takes a great deal of the stress out of traveling. The staff are very helpful and services are excellent for stays at either end of your journey. I have used this hotel before and will continue to do so August 27, 2014
Rated 2.0 out of 5.0 by Very Poor Value for Money We will not be staying a HIE again. This hotels staying costs are high but it includes breakfast in the price but it's just a higher overall price to begin with breakfast tagged on as being included and I wouldn't give the breakfast to my dogs. Withered sausages runny scrambled eggs and who wants beans for breakfast. Premier Inn is at least up front with charging you a low price for the room and breakfast as an extra and a very well made breakfast with plenty on offer. Also charging for parking at the hotel is really user unfriendly and we will not use this hotel chain again for these two reasons. Your wifi didn't work either. August 26, 2014
Rated 4.0 out of 5.0 Close to Airport and comfortable room We stay at this hotel when we have an early-morning flight as it is very close to the airport and we can walk from the hotel to the Terminals in minutes. Desk staff are courteous and helpful. Evening meal was nice. Early breakfast (5 a.m.) was adequate. August 25, 2014
Rated 5.0 out of 5.0 by GOOD NIGHTS SLEEP We arrived late and there was still plenty of parking spaces. Extra large comfortable bed and pillows. Really good breakfast with friendly staff and nice thick bread for toast. August 25, 2014
Rated 4.0 out of 5.0 by Disappointing on our arrival We arrived to be told that the room we had booked had been given out to a family who hadn't booked the proper room - how that became or problem is beyond me. We were offered a twin room or a disabled room some way to treat a returning and priority guest. The receptionist couldn't have cared less and she couldn't even lift her head to look at us to communicate with me. She certainly needs proper customer training! Thankful the girl next to her on reception came yo the rescue. I have used this hotel for years and years and the first time I have come across this either the staff!!! August 25, 2014
Rated 5.0 out of 5.0 by a vey conveniently situated hotel I spent a very comfortable night in this hotel with an inclusive breakfast, before taking a short covered walk to catch my flight. The only improvement that could be made would be some single rooms at a lower price for single travellers. August 24, 2014
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