Rated 4.9 out of 5 by 55
Rated 5.0 out of 5.0 by Talisker Best Holiday Inn Express I've ever stay in!
Hands down this place was the best HIE I've ever stayed at. Everything from the location, the staff, to the room were perfect in every way.
Delilah was the desk clerk who checked me in. She was extremely polite and efficient. I think checkin took all of about 60 seconds which I appreciated after a very very long day on the road.
I was acknowledged as an IHG rewards member and given an impressive goody bag for being a member. Other locations I stayed at this week seemed to begrudge giving me a warm bottle of water. Not this one. I got cold water for me and my wife and a bag with all sorts of FRESH munchies that lasted us well into our ride the next day.
The room was perfect. It was clean, quiet and everything worked. There were plenty of outlets to charge all of our laptops, cell phones and tablets.
The shower was awesome. The water pressure was very strong and the hot water was plentiful. It made relaxing easy after a 700 mile drive that day.
January 11, 2014
Rated 5.0 out of 5.0 by Brandy35 Great amenities and friendly staff
we use this hotel every time we come to this area, they offer a very comfortable stay and provide you with more than most hotels for the same price
January 8, 2014
Rated 5.0 out of 5.0 by newrewardsclubguy HIGHLY RECOMMENDED
This is a great place to stay when you are visiting in and around the Dallas/Gran Prairie area. Quick access to major roadways. Very quiet! Grocery store and restaurants are just a short walk away and Staff was friendly, courteous, and helpful. A good breakfast was provided with the room rental. FREE fresh fruit, bottled water, coffee, and tea was provided for most of the day. Then, when I returned home and discovered that I left my travel toiletries bag in the room, they shipped it back to my home in a different state FOR FREE!!!! High marks for the manager and his staff. Will stay here again.....
December 29, 2013
Rated 5.0 out of 5.0 by JDANG Great place to stay at
I was at this hotel for 10 days and came back again after the weekend. The front desk person was a bit new. I got on my profile to request Upper floor and quiet room as I'm a very light sleeper and having to work night shift. Not sure if it got transferred over or he didnt look at the preferences. I got room 101 which is right by the door. After seeing the room location, I walked back and requested upper floor quiet room. Got room 309. Which isn't the quietest room because it's next to the elevator. I didnt wanna be a pain in the you know what so I didnt ask to change again. It wasn't as quiet as 302 where I stayed the week before but it wasn't too unbearable. It's my problem for trying to sleep during the day when people are up and about. :) Oh and they authorized my credit card for 500 bucks and I got the email instantly from AMX. The manager was there and fixed it since it's supposed to be charged to the company credit card and not mine. The other thing that I wished coulda been better was the water pressure. Room 302 had great water pressure in the shower. 309 was dripping (like the last Holiday Inn I stayed at). So maybe 302 was just lucky.
Other than the minor things like that, everything else was as expected. Breakfast was good. Location, location, location. Would highly recommend this hotel
December 26, 2013
Rated 5.0 out of 5.0 by AZ81 Wonderful overall experience.
Enjoyed my stay. Always pleasant and beds so comfortable!!!!! Best Holiday Inn Express ever!!!
December 26, 2013
Rated 5.0 out of 5.0 by tawerth Beautiful Hotel
I've stayed at several Holiday Inns across the state of Texas and this is by far the nicest. The rooms were gorgeous and comfortable. The staff were friendly and very helpful. But the best thing was the water pressure in the shower. I have never had such a great shower in a hotel room!
December 25, 2013
Rated 5.0 out of 5.0 by Daynaron Awesome Hotel and Friendly Staff
This is a clean hotel with a friendly staff that cares about YOU. I recommend this hotel to everyone!
December 21, 2013
Rated 5.0 out of 5.0 by JDANG Great value
First impression, a nice goodies bag gotta make you feel special being a club member. There were plenty of amenities in the room. Good sized TV, fridge and microwave was great to have. The internet was a bit flaky sometimes but works for the most part. Breakfast was decent. Facilities were in great shape. Very close to many restaurants and a theater, easy highway access. The staff were friendly.
December 17, 2013
Rated 4.0 out of 5.0 by blackknight63 great place to stay, but wired internet in the rooms faulty
I selected this hotel because I needed a place to stay that had a high speed wired internet capability for work. The wiring in the room did not work after I called the service. The staff helped me out by allowing me to use my computer in the business center in the lobby. The staff was very helpful and friendly. Room was very clean and to the standard that I expect for Holiday Inn Express. Would go back their in a heartbeat.
December 7, 2013
Rated 5.0 out of 5.0 by Rubaroc Great place!!
Highly recommended!! Staff were amazing. Thankyou.
November 15, 2013
Rated 5.0 out of 5.0 by liltaz Attending a Bid Whist Tournament
Everything was excellent. The location was great. I always try to stay at the Holiday Inn chains. The front desk is always pleasant!
November 15, 2013
Rated 5.0 out of 5.0 by LLLM Another enjoyable stay Holiday Inn Express
My husband and I stayed two nights at the Holiday Inn Express in Grand Prairie. We had a very clean room, soft comfortable beds, refrigerator and microwave, very nice hot breakfast with the hostesses working very hard to keep everything stocked.
It was a very busy weekend with a Dallas vs Minnesota Vikings game as well as Nascar. We were fairly close to both places and not too far from LEGOLAND, where we were able to occupy our grandsons while the parents enjoyed a football game. The day office help was wonderful in helping us locate whatever we needed. Yes, I would recommend this hotel again.
November 7, 2013
Rated 5.0 out of 5.0 by Jerome09 Nicest Holiday Inn Express I have ever stayed in.
I have stayed in a lot of Holiday Inn Express Hotels and this was the nicest one. The rooms were clean and modern. Snacks were available late at night. The breakfast bar choices went far above the normal HIEx hotel offering. Also, the Priority Club gift bag was stuffed full of goodies.
October 29, 2013
Rated 5.0 out of 5.0 by Hollis Nice and clean room
Location is great for eating and shopping. Rooms were very clean as was the entire hotel. The night we stayed was a little noisy due to a college sports team out in the halls at 2:00am but obviously that is specific to our nights stay.
October 22, 2013
Rated 5.0 out of 5.0 by 2012Dec30 Still a fine value
This property has excellent room designs. Also an excellent breakfast, and staff member Mercy did a great job there. Really neat space, but the room for breakfast is a bit too small. We will stay there again
October 15, 2013
Rated 5.0 out of 5.0 by David13579 excellent choice
I don't normally give "5-star" ratings, but this hotel deserved it. Everything was done right. Room was quiet, clean and comfortable. Staff was friendly and helpful. Wifi worked without problems. Breakfast was better than I expected. Location of the hotel was convenient to Verizon stadium, where my family attended a concert.
October 14, 2013
Rated 5.0 out of 5.0 by Sleatherwood Great service...
Great service really loved the robe in the room ... Wanted to buy one but $75.00. That's crazy... Other than that we enjoyed our stay...
October 9, 2013
Rated 5.0 out of 5.0 by Jean5 Great Service and great location
Our stay was wonderful. Very fresh and clean room. Staff very friendly. Nice variety of hot or cold breakfast.Great location restaurants, shopping, even 2 movie theaters all within walking distance. Plan to use this hotel for my many frequent visits to Grand Prairie. As a result I have opted to join the rewards club offered.
October 2, 2013
Rated 5.0 out of 5.0 by Jonesy50 THIS LOCATION DOES IT RIGHT
The best Holiday Inn stay Ive ever experienced. From the time I walked in the door to checkout a GREAT experience.
The staff at the front counter were very nice, timely and entergetic. The atmosphere of the lounge area was alive and people having a good time.
The reward club bag of goodies was over the top and something I have not experienced since becoming a member. The room upgrade was awesome and the room was fantastic. The extra touches in the room like the robe is also something I have not experienced.
The recomendation for dinner was perrfect, the only issue I had was I wish I could of spent another day
September 25, 2013
Rated 5.0 out of 5.0 by Daynaron Awesome service and a cozy room!
Great hotel. Friendly staff, comfy beds and clean rooms. The Tue and Wed FREE dinner and drinks is terrific.
September 2, 2013
Rated 5.0 out of 5.0 by FlyAllen Always the Best
This is the only place I stay when visiting Dallas. The GM LaWanda goes out of her way to assist me during my visits. Because of the awful experience I had in 2010, in Alcoa, TN, I almost gave up on HIE, but LaWanda talked to out of it. But do know I will never stay at the HIE in Alcoa, TN and I visit that location a lot.
August 25, 2013
Rated 5.0 out of 5.0 by ReinadelMar Recommended hotel
Very pleased with recent stay. Hotel clean and comfortable, courteous staff, new condition, delicious break fast and social evenings with pizza, wine, beer and soda. Water available throughout the day as was tea and coffee.
Negatives were poor signage to hotel..had to ask in Walgreens and pool across car park ...but okay.
August 21, 2013
Rated 5.0 out of 5.0 by Kath230464 Great Suite and Great Service
Thank you for the great suite and service provided to my family and I.
August 16, 2013
Rated 5.0 out of 5.0 by North1250 Most cordial and fullest-service Express
Really an enjoyable stay, beginning with smiles and conversation at check-in. Room very comfortable and full-featured. Breakfast was very complete, food was hot and high quality, the associate managing the area cleared my plates as if I had been a paying customer. Will stay here again on next visit.
August 16, 2013
Rated 4.0 out of 5.0 by Bolov66 Great Service
We have visited this location for our anniversary for nine years. We loved the king size bed with the jacuzzi bath in the larger rooms. However, our last two visits, the rooms and the jacuzzi bath were much smaller. While our accommodations were good, it was noisy and we found used mouthwash in the bathroom. It was our first weekend visit and we enjoyed the free breakfast. The staff was wonderful.
August 9, 2013
Rated 5.0 out of 5.0 by pokey hotel stay
we had agood time hotel was very nice when we come back we will stay at this hotel was close to everything the team loved it keep up the good work..
August 3, 2013
Rated 5.0 out of 5.0 by MsPunkin Great place to stay
Eas a bit hard to locate, but the area is in a great location. Restaurants and market within walking distance. Quiet, clean and comfortable rooms. We were there during a basketball tournament and there were a bunch of teams there, but we did not experience any loud notice. Elevators were bait slow, but not bad at all.
August 2, 2013
Rated 5.0 out of 5.0 by Mitzman74 Great Staff and Service
I stay at this hotel when traveling to the Cedar HIll area for business. The staff has always been very welcoming and available to assist with anything I may have requested. The rooms are very clean as well as the bathrooms. After a day at work, I find the rooms to be very comfortable to relax in at the end of the day. This hotel not only offers a nice hot breakfast in the morning, but also offered a free hot meal with drinks between 6-7pm.
I have not used the pool or exercise facilities, but they appear to be well maintained as well.
July 31, 2013
Rated 5.0 out of 5.0 by Rebel6 "Loved the location!"
I stayed for one nights on business.
Room was clean and well laid out. Large flat screen TV with good HD picture and several channels. Wifi was free. Bathroom pretty standard size.
I received the free cont breakfast. .
All the staff I spoke with were very friendly and helpful.
Would stay here again if in the area. Pretty much what you should expect from Holiday Inn Express.
July 30, 2013
Rated 5.0 out of 5.0 by mopar Excellent Staff and Property
I stay in more hotels than most folks and this is my favorite Holiday Inn Express, the staff is very helpful, especially Christie who is one of the kindest and helpful persons I've ever met.
July 25, 2013