Rated 4.1 out of 5 by 39
Rated 5.0 out of 5.0 by MacKenzie Great stay
The hotel met my expectations and provided me with an excellent stay. Too bad the pool was not available but this was a minor issue.
February 17, 2014
Rated 5.0 out of 5.0 by inthetrees Another great Stay
Express has to be the best place to stay hands down. I put in over 200 days a year in hotels, and this one is the only one where u can foreget that you are in an oil town.
All the other hotel chains that operate in GP, Hinton, FSJ, DC, all seem to have a sense that the quality can drop because they are only serving "oilfield personell", however if you go to those same chains in the okanagan, or other tourist destinations, you find you get 10x the service for half the cost.
Holiday Inn Express is the only hotel I now stay at, where I know that I will get the same quality service and treatment, no matter what my location might be.
PS, the pancake machines are amazing people.
December 26, 2013
Rated 4.0 out of 5.0 by Karl1234 Great Hotel and Stay
I enjoyed the Guest appreciation day which is on every Tuesday's where beverage and eats are provided on the house.
December 17, 2013
Rated 4.0 out of 5.0 by Tacos123 I had the best sleep... the pillows were awesome!!! And the staff was great.
I booked the hotel room online. When we arrived they were fast at getting us checked in. We got to our room and everything was clean and looked great. The TV ended up not working and we called the front desk and in 10 minutes we had the problem fixed. The staff were friendly and helped us when we needed it. I had the best sleep!! The pillows were amazing. I would say over all this was a great hotel and I would recommend it to anyone. Next time I am totally getting the Jacuzzi room!!!
December 11, 2013
Rated 4.0 out of 5.0 by Chrissi79 So so
We had a couple of issues first being that we could not access the movie channels as the remote was not compatible. We called the front desk when we arrived at 5:30ish and then again at 8ish and was told someone would be right up both times but no one ever came. Second issue we did not receive a wi-fi password.
December 4, 2013
Rated 3.0 out of 5.0 by Lou1536 Room Bill
Check your bill before you leave. They had a movie on my bill that I did not order. They ended up refunded me but I had to go back in the afternoon to get it fixed.
December 2, 2013
Rated 5.0 out of 5.0 by CR69 Always good experience
We have stayed at this property multiple times and are always happy here - the property and the staff are outstanding.
November 27, 2013
Rated 5.0 out of 5.0 by Ben54 Great Breakfast, especially the coffee!
The lady who runs the breakfast service is one of the nicest people you would ever meet. The coffee she serves is very, very good. Sadly, many hotels save money by serving weak coffee. Not this HIE!
I also spoke to the house keeping lady and she was also extremely nice and helpful.
My hat is off to management as good, friendly service is not an accident. Hire the attitude!
November 9, 2013