Rated 4.2 out of 5 by 126
Rated 5.0 out of 5.0 by debbiep915 recent stay
My stay at this holiday inn was wonderful. everyone was friendly and the room was very nice. However, when I checked my bank account, the charges were different than what I was quoted. I was at no time told anything about a $25. amenities deposit that was charged to my bank. I was also charged a $225. fee for cleaning because I was told someone smoked in one of the rooms I reserved. I was not told anything about this charge when I made the reservation. I don't know if they smoked in the room, but I was never told that this hotel was a totally no-smoking property. I have traveled with Holiday Inn for many years with no problems until lately. I also had a total vacation ruined thanks to holiday inn. I am strongly reconsidering not using holiday inn for my future travel. thank you for listening.
October 24, 2014
Rated 5.0 out of 5.0 by Traveler 101234637 Good stay
Check in lady gave us an excellent recommendation for a local Italian restaurant.
October 22, 2014
Rated 5.0 out of 5.0 by grammadeb Warm welcome, a spotless room, and a great breakfast
Our stay at the Indianapolis Southeast Holiday Inn Express was a great pleasure, and a welcome break in the midst of a long and tiring journey to St. Louis. Our room was spacious and spotless, the beds comfortable, and the breakfast menu varied and filling. The staff welcomed us graciously, and answered our questions thoroughly. In spite of the late hour of our arrival, they helped us feel as if we were truly friends who had been long expected and eagerly awaited.
The staff's excellence and attentiveness to detail, from the front desk, to the housekeeping, to the breakfast staff, contributed each in their own way, to make our stay a truly excellent experience!
October 21, 2014