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Rated 4.4 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by Exceptional service at reception Sarah booked us in and she was very helpful and polite, a joy to deal with. She also helped us out later that evening with some light refreshments and nothing seemed too much trouble. A very enjoyable short break made all the easier by genuine, interested and helpful staff, TOP TOP MARKS. If I have anything negative to say it would only be......if we book in with 3 people, can we have 3 cups in the room please, instead of having to go and ask for one, even though it wasn't a problem to sort out quickly. November 22, 2014
Rated 5.0 out of 5.0 by Breakfast included Great place to stay with pub/restaurant on door step for evening meals. Close to a retail park with a couple of foody places as alternative and some retail therapy. The staff are very friendly and chat away as if you are a guest in their home rather than a hotel. Refreshing for a regular traveller. The best this about this hotel though is the fact that I can still get breakfast early morning even though I am leaving at 5.15 am for an early flight at the airport. Most hotels don't start service until 6 am. That's not a bag and run it is a real cup of tea and my cereal in a bowl. Great hotel November 22, 2014
Rated 5.0 out of 5.0 by Great overall service This hotel is very well located for the town. The car park is adequate for the size of the hotel. The staff are very friendly and helpful. The bedrooms are clean, comfortable and the only thing I missed was a BATH. The hotel in general was very clean and all the staff I met were very helpful. I would have no hesitation in staying at The Holiday Inn Express again. November 22, 2014
Rated 5.0 out of 5.0 by Our Overnight Stay Stayed here overnight, room absolutely spotless, ultra modern, excellent facilities, woke in the morning to find superb breakfast and relaxing atmosphere - will we stay again? - absolutely ! November 21, 2014
Rated 5.0 out of 5.0 by overall great service would stay at any holiday inn express and would recomend them to any body November 21, 2014
Rated 5.0 out of 5.0 by Warm and welcoming Had a great visit as expected 'however' disgusted at having to walk through smokers ally at the front of reception and being forced to inhale and smell the stench from cigarettes. This has been mentioned time and time again and is an issue at every premises I have stayed at - think it's time to look elsewhere. November 20, 2014
Rated 5.0 out of 5.0 by Always the leader of the pack Having stayed at this Hotel at some stage in every one of the last twenty years, it is astonishing to be able to write that it remains the yardstick by which this Chain is measured. HIE Inverness simply does not disappoint and KNOWING that a stay will be a pleasure, means that this is always the first choice for Inverness. The reception and kitchen staff are excellent-friendly, efficient, helpful and the room staff are superb: from our own experience of running award-winning 5-star properties for 12 years we can't praise the housekeeping highly enough. The Hotel does seem to respond to visitor feedback and we can only hope that the decision to remove trays from the breakfast area, is re-considered. It is a serious loss. November 19, 2014
Rated 5.0 out of 5.0 relaxing night situated on the outskirts of Inverness in a quiet location provided an excellent nights accommodation November 19, 2014
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