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Rated 4.6 out of 5 by 49 reviewers.
Rated 5.0 out of 5.0 by nice place for the area this hotel was refreshing, extremely clean and staff was friendly and helpful. It was nice to see that they are breaking ground for a pool area, but it would've been really nice to have it available during my stay. August 14, 2014
Rated 5.0 out of 5.0 by great service would have liked gravy for breakfast, would have liked gravy for breakfast August 14, 2014
Rated 5.0 out of 5.0 by great improptu getaway Pleasant folks, nice room, great biscuits and gravy August 12, 2014
Rated 5.0 out of 5.0 by Jackson HIE IS FRIENDLY & helpful The town of Jackson is pleasant and scenic. The HIE is nice with a pleasant and helpful staff. August 7, 2014
Rated 3.0 out of 5.0 by No Swimming Pool If you want a pool pick a different hotel. This hotel would be fine for the winter but during the hot summer months, it would be nice if they upgraded with a pool and hot tub. August 6, 2014
Rated 5.0 out of 5.0 by Very nice hotel I stayed there for the whole month of July. I was very happy with the rooms. The breakfast every morning was awesome. The front desk people were always friendly and there to help. If ever in Jackson will definitely stay there August 4, 2014
Rated 5.0 out of 5.0 by Just Passing Throug I had a nice stay at the Jackson Holiday Inn Express. The room was great and Peter at the front desk was very helpful. He pointed us to a great dinner spot that was enjoyed by the whole family. If you are going to be in Jackson I would definitely recommend this HIE. August 4, 2014
Rated 5.0 out of 5.0 by Enjoyable Trip and HIE Stay The staff was outstanding. Associate "KC" gave us a warm welcome. She immediately acknowledged our Rewards Club standing and offered us an upgrade. After learning we were celebrating our Birthdays and wedding anniversary (19-20-21 July) she recommended an Italian restaurant (Teresa's). It was an outstanding experience, great food coupled with great local history. We would like to make and suggestion based on our observations. We noticed during our stay that their was one staff member working the breakfast area. She would leave the dinning area during the breakfast hours to do dusting, sweeping and removal of trash in the lobby and to the entrance to the Inn. We found it to be unappealing to have a staff member, who was handing food, doing that type of work. We felt that even if they were short staffed that task could have been performed before breakfast or after the breakfast hours. It should be noted that the employee in question was friendly, and professional. July 27, 2014
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