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Rated 4.7 out of 5 by 34 reviewers.
Rated 5.0 out of 5.0 by value It is clean and the rooms are nice. The Breakfast is good. The price is right for The Holiday Inn Express in Jackson. December 20, 2013
Rated 4.0 out of 5.0 by Nice and quiet The facility as a whole was good. The only lacking thing was that there were no flavored creamers available (e.g., French vanilla, hazelnut). This is typically available in other hotels and used to be available in Holiday Inns. When I asked, I was informed that from a brand consistency standpoint, Holiday Inns were no longer providing flavored creamers. Interesting, and a little sad... November 22, 2013
Rated 5.0 out of 5.0 better hot breakfast than average While I tend not to stay in Holiday Inn's for what they did to me on my wedding night 42 years ago (gave my room away and not even an apology) this one is one of the better motels I have stayed at. Good sleeping beds and an excellent breakfast with a very accommodating staff. November 21, 2013
Rated 5.0 out of 5.0 by Great location, value, and breakfast too! When looking for a place to stay in this area or within 20 miles east or west, I always come back here. Why? Because I know I will get a clean spacious room with breakfast and all for a reasonable price. This hotel is easily located and has all the ammenities I seem to need. Its location is right between other destination spots. I find it very user friendly and welcoming. It is a well maintained property with good staff. November 19, 2013
Rated 4.0 out of 5.0 by Customary service and vslue As a frequent traveler I appreciate the consistency I find at Holiday inn Expresses across the country. That said, this experience was par for the course. Fresh cookies at check in were a nice touch. We did not have a reservation; we were en route to South Lake Tahoe after spending some time at Yosemite and decided to call it a day... The front desk person was not at the desk when I arrived, she was down the hall cleaning something and when she became aware of customers at the front desk she speedily came up front with the housekeeping cart, which she appropriately stowed away, washed her hands and greeted her customers. Everything else about the trip was typical. I asked for a government or military discount (military retiree as well as current Federal employee) and she didn't bat an eye, but proceeded to check and try to find the best deal/room available. November 19, 2013
Rated 4.0 out of 5.0 by Nice place to stay but watch out for cancellation policy! My husband and I stayed here for the Big Crush weekend. We stayed in a suite that had an extra sitting room/space, and also the rooms had microwaves and fridges. The bathroom was in a separate room for privacy. The breakfast room had pancakes, scrambled eggs, oatmeal, cinnamon rolls, but no bacon or sausage. All in all, it was a nice place for the price. however, the thing that you should know is that if you make advanced purchase tickets (which it seems any purchase other than walking in on the same day is in advance) this company charges the total immediately and the deposit (in other words the total) is NONREFUNDABLE. Be very certain you want to stay here. October 11, 2013
Rated 5.0 out of 5.0 by Friendly staff and relaxed surroundings The Jackson, Calif. hotel has really great staff, especially "Donna", at the front desk. She always has a smile and ready to assist with any request if she can. I have stayed there two times and would again even though the price is on the high end. October 10, 2013
Rated 4.0 out of 5.0 by Nice Reliable Place We went for Big Crush and stayed two nights. The food was OK, for a continental breakfast, but the eggs were very processed and clearly from a bag. Comfortable bed, clean room, great staff! October 9, 2013
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