Rated 4.2 out of 5 by 171
Rated 5.0 out of 5.0 A very warm welcome
We received a very warm welcome at the front desk. We did not expect to move into a newly renovated guest room which was a welcome surprise. The hotel was under renovation but this did not take away from our visit in the slightest.
The entertainment system was right up to date which is unusual for many hotels. It is nice to watch the television in proper HD and also be able to access a guide on screen quickly.
The room was amazingly warm without noisy fans blowing the heat around. This hotel utilizes an older heating system that doesn't make any noise in the room especially when your sleeping.
We had our large dog with us and she was made to feel very welcome by all which is often not the case at many hotels we stay.
Kudos to a great stay, see you again.
January 28, 2015
Rated 4.0 out of 5.0 by sassy48 Nice clean hotel
We have stayed at the Holiday Inn Express in Kamloops for years and always found it to be comfortable. However, this stay we really noticed the noise from the highway. We understand that the property is being renovated and look forward to seeing the updates. Hopefully new noise reducing windows will be part of the renovation.
The one negative is the location which is not near any restaurants - not really walkable to restaurants especially during the winter months.
The staff is consistently friendly and cooperative and the hotel is very clean.
January 17, 2015
Rated 4.0 out of 5.0 by okwaterboy Clean, quite and comfortable
I stayed as part of a group for a hockey tournament. The room was nicely appointed and clean. The breakfast was very good with lots of choices. The only drawback to this hotel was that it was a bit further from restaurants and other ammenities than some of the other hotels in the area.
January 12, 2015
Rated 3.0 out of 5.0 by Cleanjean Comfortable bed but needs better cleaning
The bed was extremely comfortable and the room was clean overall but under the table, it looked like it had not been cleaned for quite a long time. There was a lot of dust and dirt around the base boards and under the table in the room.
January 7, 2015
Rated 5.0 out of 5.0 by Vince49 Very Accommodating to our needs
I needed to adjust our booking on check - in, and the front desk staff were very accommodating, friendly and pleasant. Based on this, we booked the room for the following week as we were driving through the city again!
January 4, 2015
Rated 5.0 out of 5.0 by jbeeone Quite and Clean
Called the 800 number on the back of the member card and made reservation for two rooms for two adults and one child in each and made a second call to hotel after one confirmation came in for one room, a second confirmation for second room came in while on phone with hotel. Confirming two rooms on one confirmation would have saved me a long distance call and 6 minutes of time.
January 2, 2015
Rated 5.0 out of 5.0 by Ace007 Always a great stay!
We always stay here on our way to Vancouver. This must be 7th stay! Always consistent service.
January 2, 2015
Rated 5.0 out of 5.0 by russel42 Stop over
Was a good place to stopover for the night, reasonably good breakfast, very comfortable bed.
January 2, 2015