Rated 4.2 out of 5 by 65
Rated 4.0 out of 5.0 by khull Comfortable bec
The bed was extremely comfortable in our room. Cons: The breakfast in the morning was not that good. The scrambled eggs were hard and tasted like they were microwaved. However, overall the experience was good
May 24, 2013
Rated 1.0 out of 5.0 by Timjr Point-less
this was my second stay at this hotel for several nights this year. I only received points for 1 stay. The pool was closed when I arrived in February and was still closed in April. I will not stay at this hotel again......will think twice before booking with priority club.....
May 20, 2013
Rated 5.0 out of 5.0 by GRO55 Great place!
Have stay at this location on two different occasions.
Friendly staff, clean and well kept throughout. Would recomend to others for lodging.
May 13, 2013
Rated 5.0 out of 5.0 by muskieman Best of our trip
What a great place to stay. During our winter journey this year, we traveled from WI to FL to AZ and back to WI. This was the best of the 7 HIE's we stayed in-clean, comfortable (best bed) and very friendly staff. We really felt welcomed!!!! Too bad they all are not managed like this HIE.
April 8, 2013
Rated 5.0 out of 5.0 by JimmyMI19 J Michigan
I have been staying at this Holiday Inn Express in Liberty MO. weekly since the first of the year for business. I can honestly say that my stay has been most comfortable, the property manager (Jeanne) and her most helpful staff have made my stay very delightful. The hotel is clean, beds are very comfortable and the breakfest is always ready and hot. I would recommend this hotel to anyone that asks (even my Mom and Dad) for a quiet and clean place to stay. Thank you very much for making feel comfortable.
April 1, 2013
Rated 5.0 out of 5.0 by Dave1045 KC plant prep trip
When I arrived there was some computer upgrade issue but you could not tell by the way the hotel manager had all the reservations written out and ready for us to check in.
I believe the managers name was Geannie, she did a good job.
March 25, 2013
Rated 2.0 out of 5.0 by MJ13 smoking room
Requested one smoking and one non smoking room. The non smoking room request was not honored and we had two smoking rooms.
March 25, 2013
Rated 5.0 out of 5.0 by Chris13 Great Service
The staff was a great help. The serive was excellent. Room was in great . Would stay here again if needed.
March 25, 2013
Rated 1.0 out of 5.0 Bring Your Earplugs
In all of the hotels I've stayed in for business travel, this is the first review that I've been forced to write. Unfortunately, this hotel is not a place to go if you want to get good sleep. The hotel is built on plywood floors that make it almost impossible to keep down sound transmissions. You'll be able to hear the walking traffic from the rooms above and to the side of you. In addition, I was put in a room adjacent to the stairwell and, due to the poor sound insulation in this hotel, could hear every patron walking up and down the stairs. The doors to the rooms have a very bad seal to the point you can see the hallway light in your room all around the outside of the door. As a result, you can hear people walking in the halls, closing doors, having conversation etc. The sink faucet that's located in the entrance of the room is also extremely cheap and noisy. I know that this is the case for every room because you can hear the water running in adjacent rooms as if it was actually right next to you. Overall, this hotel is not quiet and is in definite need of updates to its ammenities such as fixtures, furniture, mattresses, windows and HVAC Unit.
March 7, 2013
Rated 3.0 out of 5.0 by salesguy73 unexpected stay
HIE is my first go-to for a hotel. I've not stayed at this place before and was checking it out. From what I could tell of the website, it appeared to be in decent shape so I booked it. Anyway, the bed was worn-out - when I slept in it I sunk into it like a hamock. The shower was dirty - givent the evidence I found of the body hair from a previous guest on the shower wall. This experience isn't the norm for HIE properties - but this place was terrible.
February 25, 2013
Rated 3.0 out of 5.0 by wetretreft Bad matresses
The beds are in desperate need of replacement. 123
February 17, 2013
Rated 2.0 out of 5.0 by kellee Sloppy Service from Staff!
I recommended this hotel to my coworkers for our stay for a convention in KC. We are priority club members and have always had good service. Upon arriving and checking in, I waited at the desk for 10 minutes (only one there) while the lady took text messages from her grandson. We were checked into our 3 rooms and went on our merry way. Upon arriving at 2 of the rooms, we opened the door only to find that the rooms had not been cleaned (it was 3:30 in the afternoon). We informed the desk only to be told that we would have to wait. I can't believe that the hotel did not know what rooms were clean and which were not. After waiting for a half an hour, we went and complained and were finally given new rooms. Rooms that had candy wrappers under the beds and dust all over but at least the beds were made. I am very disappointed in our service and very embarrassed that I was the one that recommended this hotel.
February 14, 2013
Rated 4.0 out of 5.0 by Mico1234 Odd housecleaning schedule
Reception staff was very kind and courteous the only issue with my stay was the housecleaning services had odd practices of not returning to clean a room if they passed by on time...early in the am. on three occasions had to request towel replacement.
February 7, 2013
Rated 2.0 out of 5.0 by Judgebob No internet and staff could care less.
Internet service was non existent. told front desk and was told it was slow. tried to book this on line and could not so I told the price was higher but they reduced it after I complained.
January 25, 2013
Rated 5.0 out of 5.0 by VictorR You will enjoy your stay, period.
You will enjoy your stay, period. This says it all.
January 8, 2013
Rated 5.0 out of 5.0 by Fay1 Comfortable bed. Great service. Great breakfast.
Everyone and everything helped me to feel welcome. I could get work done and relax as needed during my stay,
January 6, 2013
Rated 5.0 out of 5.0 by Donaldino Great all around.
Greeted with helpful attitude; located a room for best convenience. Nice fresh smelling room. Great stay.
January 2, 2013
Rated 5.0 out of 5.0 by annie20 Great hotel, Very friendly!
Great experience with front desk staff that helped us locate what we needed.
December 16, 2012
Rated 5.0 out of 5.0 by JimnMarci Comfortable room and great service.
This was a great stay due to the central location and quality of the hotel. Very nice room and friendly staff. Will be back as business requires.
December 14, 2012
Rated 5.0 out of 5.0 by Spaz Taking care of things
Everything was taken care of, as my situation needed extra care given from the staff. Greatly appreciated ans saved me time and gave me peace of mind
December 10, 2012
Rated 5.0 out of 5.0 by Phdgirl2013 Great Place to Stay
We will definitely stay at this hotel again when in town visiting family. From the start, the manager was very friendly and pleasant to talk to during the check in process and everyone we encountered at the hotel was wonderful. Great staff, quiet hotel, overall excellent stay! Location was great too! Lots of restaurants and shopping at the same exit as the hotel.
November 29, 2012
Rated 5.0 out of 5.0 by Otis Great value
The staff was very helpful in finding a good local restaurant. As always, the room was comfortable and the breakfast was great with lots of choices.
November 27, 2012
Rated 5.0 out of 5.0 by GoPackers Excellent hotel
We were warmly greeted by Tom at the front desk who had our rooms ready to go and offered warm, freshly baked cookies. As a priority club member, he gave us bottled water and snacks. The coffee near the desk was still hot and they had flavored creamer.
Rooms were nice. Beds super comfy. Unexpectedly great shower head for the morning shower! Good TV also. We used the sleeper sofa which worked great for one of our three kids. The pool was shallow and a bit small but I enjoyed that it was a bit warmer than some other hotel pools; my kids enjoyed it. We were in for the Kansas City Chiefs games and lots of other fans were very friendly.
Breakfast in the morning was really great. The bacon was particularly spectacular and there were lots of breakfast choices. I would definitely stay here again!
November 26, 2012
Rated 5.0 out of 5.0 by AuntTeddy Enjoyed Stay
We were welcomed immediately by Tom who let us know he has just put in come cookies. We got everything to our rooms and then sat in the lobby to wait. The new cookie smells brought other guests in also. Everything from start to finish was top notch. Room was clean and inviting and much welcomed. We were tired from 4 days of traveling to different relatives and while it is great to see everyone this was a stop that gave us some quiet time!! Would recommend this property and definitely stay again.
November 26, 2012
Rated 2.0 out of 5.0 by KJ21 Disappointed
We stayed here on suggestion of a friend. However, the room was leaking from rain that occured one day and we couldn't walk out the main doors without getting wet from leaks as well. Our window was covered by a huge Holiday Inn express sign so couldn't see outside. Also they over charged us and when we addressed it the first time the woman said she'd have to call her general manager, never heard back from her. We went up to the desk a 2nd time after about 12 hrs and a male said he was new and couldn't help...we'd have to wait until 10 pm when the assistant manager came in. At that point that individual was able to fix things.
November 16, 2012
Rated 5.0 out of 5.0 by JZip Comfortable environment
Staff was very accommodating. Easy to relax. Very nice facility.
October 26, 2012
Rated 5.0 out of 5.0 by Scott55 Great Service
We stay at this hotel twice a year for the NASCAR races at Kansas Speedway. The room had a microwave and fridge, which is nice since we always stay several days.
We always have excellent service from all the staff members. The breakfast room is always stocked well and the staff member is always pleasant and helpful.
The location of the hotel is great. There are several great restaurants close by and shopping. Also, very close to I-35.
Would highly recommend this hotel.
October 23, 2012