Rated 4.2 out of 5 by 97
Rated 5.0 out of 5.0 by KD38 Value for money
I stayed here for free using my reward points but would have gladly paid the going rate if I had to. The room was comfortable and clean, the staff was friendly and courteous and breakfast was free! What more could you ask for. Would happily recommend.
February 26, 2014
Rated 4.0 out of 5.0 by Claire1977 Great Hotel
Excellent customer service, friendly and helpful, clean rooms and good choice of amenities.
February 26, 2014
Rated 3.0 out of 5.0 by Caz1001 Great Welcome but poor WiFi
The welcome and service at reception was great, amongst the best for a Holiday Inn (young male). The room was fine, typical but clean and had everything I needed except a decent WiFi connection. The hotel was not full so I don't think that it was a case of too many users, there was hardly any bandwidth so it was impossible to access anything apart from check emails. Internet connectivity was very slow and it was impossible to access any of the TV catch up sites. This will have a bearing on my future choice of hotels when I stay in the area.
February 24, 2014
Rated 2.0 out of 5.0 by Walrus Keeper Nice Hotel shame about the WIFI
This HI Express is relatively new. Its modern, bright and everything still looks nre. As would be expected, the rooms are clean quiet & you can get a good nights sleep. Staff are professional & friendly.
Location is fine but for your evening meal you are limited to the Harvester which is right next door or you can order take-away in otherwise you need to journey into Kettering about 15 mins away. Breakfast is OK its nothing special the same as all HI Expresses.
The only negative (and a big one potentially for business travelers) for this hotel is the atrocious WIFI performance. As a business traveler I need to stay 'connected' and be able to work in my room. my Ipad would not connect at all and my laptop was so slow it was unusable. The hotel must be in a dead spot too as I could not get a signal on my mobile WIFI device either. This was mentioned on checkout and acknowledged it was not working well at all.
If you don't need to be connected to the internet this hotel is fine, if you do there are likely to be connectivity and speed issues. You are better off staying at the Holiday Inn in Kettering that is about 8 miles away.
Sorry IHG nice hotel but I won't be staying here again until its sorted
January 16, 2014
Rated 4.0 out of 5.0 by Boogyloo Comfortable bed
Very comfortable stay and felt very welcome all the staff are lovely
January 10, 2014
Rated 5.0 out of 5.0 by Hebs Suited our needs perfectly
My call to Holiday Inn reception was answered immediately by a friendly, reassuring female. It was a "yes!" to my urgent needs. Late check in a day or so later was very efficient, and we were very happy with our room: I have stayed in 'luxury' hotels which have not thought through room and bathroom facilities as well as this Holiday Inn Express. Our bed was very comfortable, and, despite a considerate mention of possible noise on the night (a sporting team also staying) we had an undisturbed, peaceful night. We liked the self-service breakfast facilities, because the area looked attractive, the food selection was good, and there were staff on hand, should we have needed. The receptionist, who was the same person who'd checked us in, checked us out, and again was exemplary.
January 2, 2014
Rated 5.0 out of 5.0 by Liz1957 Excellent place to stay
Really friendly welcome. Peaceful, relaxing and comfortable hotel. I especially enjoyed having breakfast in the bright dining area looking out onto sunshine and countryside. Tasty cooked breakfast.
December 12, 2013
Rated 2.0 out of 5.0 by dennis03 Good stay except for bad bar food experience
Comfortable hotel except bad experience regarding bar food service and with regard to quality of food.
(had to wait over 30mins for a seemingly simple chicken and bacon panini to be prepared...annoyance at the long wait was compounded with the fact that the filling was scant and tasted pretty awful- I regret not visiting the nearby harvester for a snack meal )
December 12, 2013