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Rated 3.9 out of 5 by 195 reviewers.
Rated 4.0 out of 5.0 by Clean, comfortable bed and convenient to local activities Beautiful outdoor grounds, good size outdoor pool, and comfortable room that appears to be in very new condition. Pleasant staff that is always willing to assist the guest. Breakfast room is well kept and offers a large variety of food selections. August 25, 2015
Rated 5.0 out of 5.0 by great bed We have stayed at this hotel several times. It is convenient for us August 20, 2015
Rated 5.0 out of 5.0 by Excellent place to stay when visiting Sesame Place This hotel is located right around the block from Sesame Place. It is a bit tricky to find since there are huge trees that are overgrowing the sign, but I had a GPS so I was ok. Steve at the front desk was amazing! He was extremely friendly to my family and explained everything. He also had freshly baked cookies which my son quickly ate after our long drive. The cookies are great. Everything was nice and clean in the facility. I would stay here again if we are planning a long trip. August 19, 2015
Rated 4.0 out of 5.0 by good but not great the tv controller was missing so i went to front desk and got one and when i got back to room it did not work i mentioned it on the way out and the employee said sorry and went on his way-had to get up and down to change channels and turn off tv at end of night-i stay in holiday inn express at least 10 times this summer August 16, 2015
Rated 5.0 out of 5.0 by Excellent Staff and Terrific Service All of the Staff were exceptionally kind, considerate and very helpful. They treated all of us like their own family members! August 16, 2015
Rated 5.0 out of 5.0 by Family Vacation Our stay at the Longhorn site was great! The staff was friendly and helpful. The shuttle driver during the day was awesome. We found the atmosphere to warm and comfortable. We found that rooms were outdated but comfortable. We would have also liked to see the restaurant serve lunch. Overall I would recommend this hotel to other people. August 12, 2015
Rated 5.0 out of 5.0 by Great Stay. The hotel offers updated clean rooms with outstanding service. The shuttle service is 2nd to none with prompt service. The drivers were pleasant and ready to assist at ANY time. August 12, 2015
Rated 1.0 out of 5.0 by A nightmare We had to wait for a room that was to be cleaned. This was at 4:00. The first room we were assigned to was NOT cleaned. The floor was sticky and the carpet was stained. We asked for another room.. Long story short ,we finally decided to stay in the third room we were shown. The room was a handicapped room which we did not need If we did need a handicapped room this one was way too small and not easily accessible for someone in a wheelchair. We were so disappointed. Being IHG members we thought we would at least received a decent room and more than one 6 ounce bottle of water and one pack of Milano cookies. REALLY? Just give us a clean room. We checked out the next morning as soon as possible . We will never return. August 8, 2015
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