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Rated 3.7 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by Great experience Had a great time, no problems, the mattress was a little worn out but other than that everything super. Breakfast was delicious, good options. Kids enjoyed the pool. Great weekend July 10, 2014
Rated 3.0 out of 5.0 by Good Hotel Very close to Sesame Place .40 miles. I did not like that check-in is a 4PM. You have to check-out by 11. Not even 24hrs in the room. I asked to check-in at 12. The guy there didn't even look to see if a room was ready, He POINTED (4PM Check-in) at a sign. He could have at least read it. I asked is there anything he do for me? He said "NOPE". Had to wait 4 hours so DON'T arrive early. The AC unit is not the best, It was very hot in the evening. The breakfast had a variety, however, it tasted like the heat lamp, The light is 2 inches away from the food. We ending up going to McDonald. It was worth the stay because its close and the room was clean. July 9, 2014
Rated 3.0 out of 5.0 by Great hotel for visiting Sesame Place We chose this hotel for its proximity to Sesame Place, price and the included hot breakfast. We found it very close to the highway, as well as plenty of shopping and restaurant choices. CHECK-IN: We tried several times to check-in early after our long drive, but were unsuccessful. At 4 pm our room still wasn't ready, but Odell came to the rescue and hurried things along. As we were leaving the lobby, we saw a group of cleaning staff giggling in the hall. It was not a great impression when you've been waiting for your room and you're hot and tired from travel. Then there was a cleaner in the elevator, so neither we nor a couple with a stroller could get on. We just headed for the stairs because it had been a long wait by then. ELEVATOR: There is only one small elevator and there was often a long wait or not enough room. We mostly used the stairs to and from our 3rd floor room which was fine for our 5 year old with my husband carrying the toddler. ROOM: We enjoyed our oversized room finding it very comfortable and adequate for our stay, although it only had two drawers for four people. So we gave the drawers to the kids, my husband and I lived out of suitcase and used the closet. The bathroom was clean with good quality towels and Bath July 9, 2014
Rated 5.0 out of 5.0 by A great time Our visit to Langhorne was wonderful. The staff were great including the shuttle service to Sesame Place. We will definitely go again. July 7, 2014
Rated 2.0 out of 5.0 by Be careful The elevator was broken one day while we were there and we were on the fourth floor. The breakfast room had a leak in the ceiling and the staff did move the food to tables that was directly under the leaks but left the other food on the severing area even when it was damp form the splashing. We were there 7 days and the breakfast bar was only kept fresh two of the seven days. The biscuits were hard, the Canadian bacon was half dark red, the sausages were also half dark brown, and it was the first time I had crispy omelets. When I complained to the staff I was giving a card with an email address on it. Chair were broken at the swimming pool and were we not able to sit at the pool. July 5, 2014
Rated 1.0 out of 5.0 by Very bad experience The room I was given had a very musty smell. The air conditioner was so loud that it made sleeping almost impossible. The breakfast area had water pouring out of the ceiling and into buckets to catch it. When I asked the front desk to call a cab for me the response was, here is the number. I would not recommend this property. July 4, 2014
Rated 5.0 out of 5.0 by Great staff! Small problems (towels, luggage rack) quickly addressed, with apologies by very friendly staff. Great breakfast! July 2, 2014
Rated 4.0 out of 5.0 by Overall we had a good stay but... The hotel is very close to area attractions, restaurants and shops; the shuttle to Sesame Place is an excellent feature, and the selection in the buffet breakfast was very good. The room was spacious. However, our family used the sleep-sofa and the appearance of the mattress was less that desirable. The mattress had small stains on both sides. We didn’t inform hotel staff, however, it should be standard hotel practice to check on the condition of the sleep-sofas and their mattress even though they are not use often times. We opted to request extra sheets for the sleep-sofa and wrap the mattress on them. It was late, the family was tired, and we didn’t want to go through a room change late at night. Overall we had a good stay. July 1, 2014
Rated 5.0 out of 5.0 Welcoming Friendly Staff This was our second stay at this property as we were once again visiting Sesame Place. I have been employed in the Hospitality industry for over 20 years and appreciate a welcoming, friendly front desk person, especially when arriving late and after a long drive. The hotel is modern looking and always clean. The room was large and comfortable. The complimentary breakfast was full of varieties that appealed to my family, even my picky 3 year old. The breakfast crew was hospitable and kept the breakfast area well stocked and neat. We had a quick, but great stay at the HI Express. June 30, 2014
Rated 5.0 out of 5.0 by Awesome place to stay Great Staff, Great Value. Free shuttle to Seseme Place. Free Breakfast was great. June 30, 2014
Rated 2.0 out of 5.0 by Typical HIE fare. Poor WIFI ser vice and isolated Typial HIE fare was below par. WIFI connection was very squirrly. Could only get a connection early in the morning with my PC. Never was able to get connected with the MAC. In fairness to the hotel, there were no empty rooms...but still, the bandwidth was not adequate to support the guests. The hotel location made it impossible to walk anywhere unless you walked in the road. Not good if you don't have a car to go eat in the evenings. Bed was comfortable. June 29, 2014
Rated 3.0 out of 5.0 by location and room comfort It was a family trip to Sesame Place and the location was excellent. The a/c unit did not cool the room down even when put on the coolest settings possible, Rm 216 June 29, 2014
Rated 1.0 out of 5.0 by Dirty room Stay was from 5/13-14/2014. The bathroom sink still had tooth paste in it from the previous occupant. I advised the front desk and was told there was no one to available to look at it clean the sink. No other accommodations were offered. When we opened the hide-a-bed, the mattress was seriously stained with large brown spots. It was so bad the manager did replace it with another from another room. Breakfast was fair but again on the lower end of what I would expect from HIE. If I pass this way again I will look for another hotel to stay at. BTW I replied to an inquiry about my stay that HIE sent me but never got a response. June 26, 2014
Rated 5.0 out of 5.0 by Good hotel for Sesame Place trip Overall the hotel serves its purpose. Its close to Sesame place and the hotel provides a shuttle and free breakfast. The hotel needs some updating. The furniture looks old fashion and old fashion. June 26, 2014
Rated 2.0 out of 5.0 by Where I Won't Stay Again If I book a particular type of room and confirm it that day AND GET AN EMAIL CONFIRMATION of that type of room that day...I expect to get that type of room when I check in. Period. June 26, 2014
Rated 5.0 out of 5.0 by Hello Love this place. Near to family for birthdays, holidays, etc. June 22, 2014
Rated 5.0 out of 5.0 by Very convenient I found the rooms to be very clean and well kept. The staff was friendly and helpful. The free breakfast was surprisingly good. Sausage gravy and biscuits were almost as good as mine. Very comfortable bed and plenty of good pillows. June 11, 2014
Rated 2.0 out of 5.0 by Great service hard bed one bed was hard, the other was a little better, the tv remote timer wasn't working. I had asked the staff on Sunday morning to bring up more shampoo as the cleaning service didn't replace. We never received the shampoo prior to shower. The staff in the dining room was great. June 9, 2014
Rated 3.0 out of 5.0 by Average at best As a 100 night plus hotel guest each year, I have pet peeves. TVland tv station, quiet HVAC units, fruit on the breakfast bar, and elevators that transport quickly (this is a one elevator property). And an exercise room with weights. The above was annoyances, however it is an older property. The staff was fine, just don't expect too much from total experience. Hotel is close to many restaurants. May 25, 2014
Rated 5.0 out of 5.0 by Helpful Staff, Clean Room The staff at the hotel are excellent. my daughter fell sick and the Odel directed me to a peditrician in the area and even call his wife a reg nurse and let me talk with her. We also loved the Sesame shuttle driver. he was super knowledgable about the area recomending great eateries and places to visit. The shuttle was great ran every 30 mins from teh hotel and Sesame. Save us a ton in parking. Rooms are clean and comfertable. Quite and peaceful sleep was had by all after a tring day at Sesame. Nice pool. the only recomendation I would have is to provide some fresh fruit with breakfast. May 23, 2014
Rated 4.0 out of 5.0 by On the whole, a pleasant experience. If one is a light sleeper, this place is perfect (the other attributes were fine). The heater (ac) is very loud when it turns on. We can't stand heat pumps, and this is exactly how this heating element/ac sounded...a loud intoduction before it turned "ON...OFF...ON...OFF". It makes one wake up and stay up until it shuts off. Great room for those who only need a few hrs of sleep a night; very clean, personnel very accommodating otherwise. The breakfasts aren't good for those who are watching their waistlines. There are no organic foods available. Most of the breakfast items were the standard, mass purchased typical types. The pancake maker was neat #though pancakes were not our b-fast choices#. The OJ is sweeter than it should be. Being a germaphobe, public handling of the tongs was a bit gross, which I avoided. The pool is definitely not needed in this area/climate. May 6, 2014
Rated 5.0 out of 5.0 by Comfortable & Clean Very Comfortable clean rooms and Pleasant staff. No Problems. We will be back. April 23, 2014
Rated 4.0 out of 5.0 by comfortable, but staff was not accomidating Im a platinum member and have stayed at numerouse hotels all over the country cause of work. I simply asked the front desk for an extended check out, since I was exhausted and had over slept till 10:45 am (check-out is 11:00) well I was told that it was only available with cash at $20 an hour! when I disagreed and started getting ready to leave the front desk personel kept calling and rushing me out of the room!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! April 16, 2014
Rated 5.0 out of 5.0 by Great hotel for passing travelers We originally intended on staying at the Red Roof Inn but heard bad things so we stayed at the Holiday Inn Express instead. We're glad we did! The room was clean (we always check the sheets) and the staff was excellent. Jeff at the front desk was great and helped us with everything we needed. Thank you sir! March 12, 2014
Rated 3.0 out of 5.0 by Okay Hotel needs to be "updated." It could also be cleaner too. March 11, 2014
Rated 3.0 out of 5.0 by New Management Everything was fine except the normal amenities' weren't provided because of the staff waiting for the new management? Also, I forgot about the old style of heat and air conditioning. You could never keep a happy medium temperature. February 24, 2014
Rated 2.0 out of 5.0 by Only if the other hotels are sold out I live on the road for work so my real home is hotels. This was by far my worst experience. Rooms are dirty, old beds, bad smell and many more complaints. February 11, 2014
Rated 5.0 out of 5.0 by Hotel near Sesame Place We went to Sesame Place for the A Furry Little Christmas event and this is the first time we decided to stay late in the theme park therefore we need a hotel to stay in for the night. Upon searching the internet for a hotel near the said theme park, I saw this Holiday Inn Express just less than a mile from the park. We checked in the hotel and was surprised that the room we have is a 2 full size with seating area... and it has 2 HDTV! The room has a small bathroom though and thermostat is difficult to use. I've been to other holiday inn express before and so far this is the best. Worth every penny I paid for it. Definitely I'm going to book in this hotel next time (hopefully not fully booked!) :) January 3, 2014
Rated 2.0 out of 5.0 by Rooms Are Old Rooms need to be updated. Cable did not work right. Handles in the bathroom were loose , bathroom in bad shape overall. December 29, 2013
Rated 5.0 out of 5.0 by Helen I will deffineily stay here again! It was so nice and clean...I will also reccomend this............ December 28, 2013
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