Rated 4.1 out of 5 by 114
Rated 5.0 out of 5.0 by RaulGM Friendly Staff, nice place and fair price.
You will get the usual good service of the Holiday Inn Express Hotels. Good breakfast. Excellent Staff.
July 18, 2013
Rated 5.0 out of 5.0 by perfectbrowz Surprised!!
Can't believe this was a Holiday Inn Express! I'm used to staying in 4 and 5 star hotels for my personal getaways; but this was work related and had to be budget friendly, and the hotel was located a mile from where I needed to be. But boy was I surprised. This Holiday Inn was either brand new or recently renovated - I meant to ask. I arrived late, but the concierge had my key ready for my arrival. Breakfast the next morning was standard hot breakfast, but the station was kept neat and clean. The morning concierge was pleasant and helpful as well. They called my cab, held my bags for the day, and set me up for the shuttle to the airport. These may sound like simple/standard requests, but the staff was so pleasant they could all work in luxury brands. Evening the driver to the airport was entertaining & told some great stories. Prior to this, I would have never stayed in a Holiday Inn ever, but after this experience (and depending on my needs) I would consider a Holiday Inn in the future.
July 15, 2013
Rated 1.0 out of 5.0 by BusinessClint Bad, Noisy, Hot
Noisiest a/c units experienced at any HI Express, and of course that's in Las Vegas where they turn off and on 100 times an hour.
The general construction seemed poor as well for a new hotel, carpet pealing, shower drain not working, etc.
In all, a low end version of what is usually a nice enough hotel.
July 8, 2013
Rated 5.0 out of 5.0 by Tatuverde Clean, comfortable! Excellent service
Staff is super-nice!
Our bedroom and bath were clean and comfortable.
Different pillow support for picky guests like me (:-)
Breakfast is good: pancakes, scrambled eggs, bacon, yogurt, juice and a nice assortment of breads The best part: it isINCLUDED,
We will definetely go back!
July 7, 2013
Rated 4.0 out of 5.0 by IHGfrequenntuser Not bad, but could be better
I understand that rooms rates fluctuate depending on what is happenning in own but for the price I paid,(double than normal) It was OK. Rooms were clean, the only problem I had was that the ceiling showed signs of cracks near sprinklers for some reason and you definately hear noise from neighbors. The gate leading to side entrance from the pool area to hotel is hard to open from pool area and majority of the chairs in the pool area are damaged and cannot be used. Breakfasst was nothing fancy but staff was helpfull. Tried to get a late check out but the clerk that helped us wass stopped from offering it to us. No laundry room.
June 25, 2013
Rated 5.0 out of 5.0 by HotelVisitor3 Plan on Returning
We came to Vegas for a one day business meeting, and were looking for quiet & comfortable hotel... and we found it. This hotel was clean, quiet, well maintained, had friendly staff, and no propaganda in the rooms pushing 'deals', and is situated well south of downtown, and just far enough from the airport to avoid any significant airplane noise. I'd recommend this hotel for folks visiting family, conducting business, headed to the Grand Canyon, Hoover Dam, Red Rock Canyon, Sequoia National Park / Kings Canyon National Park.
June 24, 2013
Rated 3.0 out of 5.0 by Nevadakayaker Check the AC on West facing rooms when checking in
Was assigned a suite (thanks for the upgrade) on the west side of the hotel. Housekeeping had turned off the AC completely; the ambient temperature outside was 104 degrees. From the heat in the room, I would guess it had not been occupied for a couple of days and it took until after midnight for the room to cool down.
Hint to housekeeping and management: Studies have shown you do NOT save on energy costs by turning the air conditioner off. It just makes it work that much harder when its time to cool the room off, so leave it on!
I stay at this property on a regular basis for business reasons, so this faux pax will not affect future stays. It is otherwise a well-run property.
June 17, 2013
Rated 5.0 out of 5.0 by pjcsc Comfortable stay with great service
Very happy with the room, soft bed. The front desk and breakfast service providers are to be commended for great customer service. We plan on returning soon.
June 10, 2013
Rated 5.0 out of 5.0 by AkitaLover Stay in Las Vegas
not a bad place to stay, but the lack of breakfast choices left a lot to be desired. Lack of indoor pool and spa leaves a lot to be desired.
June 8, 2013
Rated 5.0 out of 5.0 by catinthesack One of the best secrets in Las Vegas...or anywhere.
I love this place. The staff are always on top of it, the room was spacious and clean and had everything I could ask for. If they had a restaurant I'd probably eat dinner there. This was my second stay...a year ago was my first time...and I'm happy to say the quality both times was excellent. Yes it is a little out of the way from the strip (five minutes away?) but that was fine with me because I was there on business and did not want all the hassles of the big tourist spots. The breakfast is excellent also. If all the other Holiday Inn Expresses are like this they're going to make lots of money and I'm going to save lots of money.
May 23, 2013
Rated 5.0 out of 5.0 by Prez Comfortable and restful - good service
We were there because I had just had surgery at the nearby hospital and needed to rest before driving to Arizona.
Wish medical rate was better than a $3.00 savings.
May 22, 2013
Rated 5.0 out of 5.0 by drmimi personnel
great team Franklin the evening person was fantastic
May 13, 2013
Rated 5.0 out of 5.0 by Howard27 Quiet and modern room
Location quiet and room was modern and clean. Night time front desk and morning front desk were very personable and friendly. Would stay there again.
May 12, 2013
Rated 5.0 out of 5.0 by John9z Good Air Con, Newest part of Vegas, Close to Freeway
Good air con. Good Breakfast. Newest part of Vegas. Close to freeway. Convenient parking. Quiet. Very friendly staff, both day and late night.
May 7, 2013
Rated 3.0 out of 5.0 by SPCMU06 Conference room issue
A conference room reservation was made for the evening of April 24th, having also requested an overhead projector. I was informed by the hotel staff this would be no problem, and there was zero mention of a fee for using this room. It's also noteworthy that the hotel information booklet in my room lists the conference room as one of its features, but does not indicate it comes at a premium. Due to a co-worker flight delay, we were unable to have the meeting on the evening of April 24th. I went to the front desk hours before our scheduled meeting to inform them of this, and to request we move it to the morning of April 25th. They didn't seem to want to give me an answer at that time, and I was told they would call me shortly. When they finally did call my room, I was told the conference room was available the next morning but at a charge of $150. Front desk staff told me they "forgot" to discuss price when the orginal reservation was made. I chose not to use HIE's conference room, and we were able to have the meeting elsewhere. Based on the conference room's appearance, I failed to see the value in the $150 charge, and cannot figure out where they came up with that number. I thought this situation was handled very poorly by the staff.
May 6, 2013
Rated 5.0 out of 5.0 by Fuerte daughter's recuperation
This hotel was chosen as it was near Spring Valley Hospital where my daughter was hospitalised.
We stayed for 11 nights in the end as my daughter had to be well enough to fly back to the U.K.
The hotel was perfect for her to recuperate, calm, quiet & peaceful & we were able to have an accessible room for her wheel chair.
The staff were professional, helpful, friendly & very kind. They helped make a difficult time much easier.
I was very far from home but they made me feel welcome, safe & gave me a friendly ear when I had issues to sort out with regard to my daughter's care.
May 5, 2013
Rated 4.0 out of 5.0 by Erickles Good Value
This was my second time I've stayed here. It's comfortable, good service, quiet, and good value for budgeted trips. The only difference I noticed was that the complimentary brewed coffee in the breakfast area was more watered down than last year's experience. Perhaps, that can be improved? Otherwise, it was a pleasant and comfortable stay.
April 22, 2013
Rated 5.0 out of 5.0 by Diana33 Great Homecoming
We live in Arizona. This was a great hotel all around. Since we are military, my husbands homecoming day changed many times before the final arrival. This hotel gave me the comfort while I was waiting. I was able to get some shopping done while still being close to the airport. The staff was very friendly and everything was very clean. I would recommend this hotel to anyone needing to stay by the airport. It is even close to the casinos if someone wanted to visit them. When in the hotel, you don't even notice that you are near an airport.
April 18, 2013
Rated 5.0 out of 5.0 by GEEJ Very Comfortable and clean.
Really enjoyed our stay. No complaints - everything was clean and comfortable. Great Staff.
April 18, 2013
Rated 5.0 out of 5.0 Great
GREAT HIE! Great staff, great place to stay! this is why I stay at HIE! Grover Beach HIE in Pismo Calif could take some schooling from this place, it was like 2 different worlds, the 2 little lady's serving breakfast, priceless...
April 12, 2013
Rated 4.0 out of 5.0 by Jeffh59 Stay
Property needs to install and maintain a guest laundry to keep up with other IC hotel properties
March 28, 2013
Rated 5.0 out of 5.0 by RedVet40 Way off Strip
The property is way off the Strip, but that's not all bad. It's away from the hussle/bussle of the big city lights, and that's what we wanted. Getting a taxi ride can be expensive, but the real comforts are here. Quiet. There is a storage facility in the back of the property, so no car doors slamming or any noise. Ask for a room on the back side of property.
They do not have a laundry room, that was a down side, but we had a good bed, and cable tv, so we were good.
Shower was good. Ice machine/snacks just down the hall by the elevators.
We left early in the morning, and were not able to enjoy breakfast.
They had a nice bag of goodies for Priority Club Members.
I would stay here again when traveling to Las Vegas.
March 28, 2013
Rated 5.0 out of 5.0 by Fiveandahalf Phew!!!
We were worried about going to las vegas with kids who have severe allergies to cig. Smoke. This hotel was exceptional. Starting with Josh and Mark at the front desk. They were so helpful, and kind. These gentleman eased my mind right from the get go. We were able to plan our nights and transportation to Ceasers palace for the Celine Dion show and for Shania Twains show. We got to know Rainbow Blvd really well.. Tropicana and Sahara both go from Rainbow down to the strip. The hotel is a well kept secret taxi drivers didnt know where it was located. Our rooms were so clean, staff do a great job. We had three different suites on three different floors for four nights. Each suite was cleaned and refreshed for us. I felt bad the outdoor pool was so cold, kids couldnt enjoy it. But sleeping well made it so we could keep going and enjoy every minute of our holiday. Next time we will rent a car instead ofmusing taxis.
March 25, 2013
Rated 5.0 out of 5.0 by siouxsie Great value close to the action
i love staying at this location because it is close enough to all the entertainment in Las Vegas, but far enough off the strip to get a quiet, restful night's sleep. I have stayed here 3 times, and it is a well-maintained property with clean rooms and a nice area for FREE breakfast. The cinnamon rolls are delicious, but I wish the breakfast selection included more fruit and healthy choices.
March 14, 2013
Rated 5.0 out of 5.0 by LindaH HOSTESS WITH THE MOSTEST
Very comfortable place to stay. The breakfast hostess was so nice, made us feel right at home.
March 13, 2013
Rated 5.0 out of 5.0 by Cactuskid Nice Place to Stay
I usually stay here because it is away from all the strip and casino traffic, good food close by. Most of the staff is great and it is usally very quite. Only thing they could improve is to update the desk chairs and get bigger pillows
March 12, 2013
Rated 3.0 out of 5.0 by jcbodie Some problems with the basics
Overall, the site is okay, compared to other HI sites. The staff was pleasant and friendly.
However, there were 2 problems that were not appreciated by a business person, like myself:
1) Breakfast area choices were lacking. I try to eat a healthier breakfast and prefer plain instant oatmeal. Both mornings, all they had were 3 packets (that was it) of brown sugar oatmeal, loaded with sugar. Sounds like a minor thing, but compared to alot of the other choices offered, it's the best. I've noticed that other HI's have this same problem, which leads me to believe that this is a popular choice that should be planned for. The Breakfast person, indicated she forgot to tell the front desk to order it. How difficult is this. On both mornings, other issues included the pancake machine was broken....the Breakfast person had to help people and even then, it took forever and only allowed one pancake at a time. 2) Internet service was not available the morning I checked out. Couldn't do work I was planning on doing. Personally, I think it was cut off because I was checking out.
March 4, 2013
Rated 2.0 out of 5.0 by skiking Staff person "Franklin" excellent representive
Little things: no USA Today & no lotion
no lotion in room--when checking out staff person said, no, lotion, cost cutting as well as no USA today, but did have the local Las Vegas paper--was flying out--wanted USA news--so, 7-11 down the street had one-- The guy did offer lotion as I inquired but was leaving--to little to late-
breakfast--not really a complaint--just love the gravy at everyother H/Inn Express and this one didn't have it--I asked the lady in the breakfast if she " had gravey today" she said, no and walked off.
to bad, I always tip the breakfast room help at least $5, often $10--she got nothing.
I will continue to stay in Holiday Inn express as I travel every other week, but not at this one.
February 27, 2013
Rated 5.0 out of 5.0 by Vickip Excellent location
We only stayed one night but we were very comfortable, and the proximity to everything "Las Vegas" was very convenient! We were so close to the airport in fact that there were a few flights taking off over the hotel, but we did not find this to be a problem, There is a huge shopping mall and restaurants about 10 min. down the road on the Boulevard so off strip dining is a great option to some of the pricey restaurants on the strip! The front desk staff was very accomodating and helpful when I requested a "possible" extra night in case our flight to Boston during the recent blizzard was cancelled. We flew home on schedule! Thanx to everyone for a great visit to Las Vegas! We will return!!
February 17, 2013
Rated 2.0 out of 5.0 by BASEBALLFAN Skimping on small Items to save a buck
NO USA TODAY !!
NO LOTION AND THE TOWELLS ARE OLD AND HARD
CAN'T CALL HOTEL DIRECTLY TO RESERVE A ROOM!!!
January 30, 2013