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Rated 3.9 out of 5 by 88 reviewers.
Rated 2.0 out of 5.0 by uncomfotable room Too small an too noisy, you can hear all the steps from the people above, all the noise from de street, great location. The staff is kind. June 16, 2013
Rated 4.0 out of 5.0 by Excellent Staff Well presented hotel. Staff really excellent - polite, helpful and efficient. Breakfast nice. Only downside, room quite small. June 12, 2013
Rated 5.0 out of 5.0 by Best staff Reception staff were so welcoming and genuienely helpful, Naria and Anthony were just brilliant. Location is so handy and breakfast was just right. June 12, 2013
Rated 4.0 out of 5.0 by hugely improved in every way,though a bit pricey. Inthe past this hotel was a real dump, and I was dismayed when told we were staying there. It was a very nice surprise to find itclean,comfortable and friendly. Well done the manager. June 11, 2013
Rated 5.0 out of 5.0 by Great staff First time in this area of London, and it didn't dissapoint in anyway. Good pubs and resturants within easy reach of hotel, the general area felt safe. Our room at the hotel (127) was very good with all that you would want for a short stay, the staff were great, they could not do enough for us and were always chatty and attentive. The breakfast room was spotlessly clean, the choices on the breakfast menu was more than adequate. Would we stay again YOU BET!! June 5, 2013
Rated 3.0 out of 5.0 by friendly and responsive staff, good breakfast, good location The best part of my experience was the friendly and receptive staff. The room was clean, but did not have enough chairs for everyone, so it makes it difficult to sit and relax in the room at the end of the day. The extra price supplement for a third person seemed expensive, especially since the bed for the third person was a sofa bed; however, this may be the price practice of European hotels. The breakfast was nice and the dining room was bright and clean. The location of the hotel was nice and quiet. I would stay again if a 1-2 person group, but would reconsider if more people. June 4, 2013
Rated 4.0 out of 5.0 by Very nice hotel!! This hotel was nice. The room was always clean and the location was good. I felt very safe in the neighborhood which was important to me since it was myself and my daughter visting. It was close to Pimlico station and also to Victoria station. The staff was very nice and helpful. Our room was down in the basement so the only downside was the noise but since my daughter and I were visiting on holiday and did not have to attend meetings or work it was really not a problem. We just went with it. I would suspect that any hotel in those buildings would have a little problem with noise. If you need to work the next day you might ask for a room on a higher floor. The breakfast room was down in the basement so there was a little more traffic by our room on Saturday but it was not that bad. The breakfast foods were good. It was a good light breakfast. If you want a full breakfast there is a bakery not far from the hotel which was very good. The breakfast server was really nice and friendly. She kept everything well stocked. Overall we had a really nice stay. One more thing around the corner is a Pizza Express which was very good. We ate there several times during our stay. June 3, 2013
Rated 5.0 out of 5.0 by Great Location and Staff We stayed at this hotel for 3 nights. It's an older property so it doesn't have all of the efficiencies and amenities we typically find in an HI Express, but we didn't miss having A/C when we got to stay in an older part of town. We just opened the window and enjoyed the street sounds. The staff was warm, helpful and friendly. The breakfast staff was great in restocking and clearing tables, so that even though it was a steady stream of guests, there was always a table and the food was fresh. The hotel is between Pimlico and Victoria tube stops, and there are plenty of good pubs within walking distance. June 3, 2013
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