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Rated 4.0 out of 5 by 213 reviewers.
Rated 4.0 out of 5.0 by Great location Hotel has a great location close to Buckingham palace and the metro's. Food service and friendliness of the staff was great. Wished the rooms had AC July 21, 2014
Rated 4.0 out of 5.0 Modern comfortable room The hotel was good in all respects except the price July 21, 2014
Rated 4.0 out of 5.0 by Beautiful ok'd building in a great location I recently stayed at this hotel for one night whilst in London on business. The hotel is located on a beautiful old street in Pimlico, which us ideal for Central London. Pimlico tube us just around the corner and the 24 bus stops on Belgrave Aroad, where the hotel is located.. Overall, I was very impressed and I look forward to returning with my family in October. The pros: All the staff that I met were extremely helpful. The room was spotlessly clean. The breakfast was very good. The location is fantastic The hotel us quite small which helps retain a sense of personal service A couple of areas for improvement: This hotel has a number of smoking rooms. I was originally allocated a smoking room, although the staff were very helpful when I asked to change. The rooms don't have air conditioning. During the current heat-wave, it was extremely hot in the room The room rates are relatively expensive considering Holiday Inn Express is a value brand July 20, 2014
Rated 4.0 out of 5.0 by Great location in a quiet part of town that close to tube stations This street is full of small hotels, both chain and independent. It is an easy walk with luggage from the Pimlico tube station (5 minutes)...slightly longer from Victoria (15 mins), It is quiet at night with a smattering of small pubs for dinner just off the street July 16, 2014
Rated 4.0 out of 5.0 by Good value for a London Hotel Overall its a great hotel for one or two nights. The location is brilliant, just around the corner from the Tube Station. The staff were all excellent, friendly and seemed interested in the customers. The night Manager was a little grumpy at 3 am when returning but who wouldn't be? I would recommend this hotel but if you are staying in the City a bit longer, then a hotel with a bigger room might be best - especially if two people are staying. July 16, 2014
Rated 5.0 out of 5.0 by Great location The hotel was located in a quite neighborhood 10 minute walk from victoria station & 15 minutes from the palace. We only had one night before catching a flight out of gatwick the next morning. The hotel staff was very helpful, we had to leave before breakfast and they offered to prepare a plate of pastries & fruit we could eat+bring with us when we checked out. The room was extremely comfortable for our family of 4...strongly recommend staying a this hotel again. July 15, 2014
Rated 4.0 out of 5.0 by Great service and comfortable bed Easy efficient check in by friendly staff, clean comfortable room and en-suite, except for the excessive heat. The fan supplied did its best but although the bed was comfortable I couldn't sleep until 0100hrs. Nice choice for breakfast,(soya milk was a bonus) would have appreciated tomato or mushroom as extra choice. July 9, 2014
Rated 3.0 out of 5.0 by Great Location - shame about the aircon VERY hot in the room - supplied fan helped but did not solve the issue - therfore window open all night with resultant traffic noise. Breakfast leaves a lot to be desired - very limited choice - not the best breakfast in London July 9, 2014
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