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Rated 4.2 out of 5 by 198 reviewers.
Rated 2.0 out of 5.0 by 1 Night stay Overall the experience was fair, however upon taking the original package of a 1 night stay and park onsite, I was greeted with a suggestion park onsite was not available, event though I paid £70 for the parking. I was told I needed to park across the road as per managements request, not the staffs fault. I refused. I was shown the web page detailing the possible difference. I found my live copy of the page detailing ( still after this request) I could park onsite. I took this Hotel for ease of use and ease of parking. No one explained there was a bus outside to catch , it was a Walk down there kind of comment. No one offered internet access and the key for that. August 27, 2014
Rated 5.0 out of 5.0 by Excellent value and service Stayed for catching an early flight. Arrived late and there was still a possibility to eat, and we were surprised to learn that breakfast is available from 4,00 AM! very pleasant surprises. Excellent soundproofing of the rooms were noted, you could hardly hear any noise from the planes. The basic room type may be a bit tight if you have large number or sizes of luggages. August 26, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Felt instantly welcome here. Reception staff very approachable and friendly. Rooms big and well furnished/equipped. Very clean. Beds and pillows a bit firm for my liking and occasional noise from planes taking off close by but to be expected from an airport hotel. No other noise. Good communal areas and good breakfast. Hot choices changed each day. Would recommend. August 25, 2014
Rated 4.0 out of 5.0 by Airport Stay Very well located hotel for airport journeys. Helpful staff and a clean room. Would definitely stay again August 25, 2014
Rated 5.0 out of 5.0 by Satisfactory airport hotel It does what it says on the tin. You always get what you expect. August 19, 2014
Rated 4.0 out of 5.0 by Comfortable & Good value but a long wait for evening meal We were delighted to benefit from the Seniors rate for the room and the room itself was exactly what we expected and what we wanted. Very useful to find a hairdrier in the room! The overnight car parking was very reasonable too. Our only problem was that we waited one and a quarter hours for our evening meal to be served. Apparently, we hit just the wrong time because there was a conference going on downstairs and the kitchen had been over-stretched. Had we known [possibly - had they known!], we could have arrived and ordered earlier and got in, just before the rush. There were 3-4 other tables in the same position and they all had children waiting for their food - all were remarkably patient and played cards to while away the time. We finished all the sections of the newspaper! The food was tasty and hot when it arrived and we did receive a brief apology. August 19, 2014
Rated 5.0 out of 5.0 by Very comfortable room On arrival we were greeted by Catherine who we had dealt with over the telephone. I felt that Catherine had dealt with me professionally and courteously. All the reception staff and bar staff were very welcoming. The rooms were very comfortable indeed and we had a good night's rest before leaving at 03.00 the next day. Unfortunately we were as a result of having to leave earlier, we were not able to have breakfast, and it would have been better to have paid for breakfast separately to the accommodation. August 16, 2014
Rated 5.0 out of 5.0 by Great service, value for money The Hotel is located in excellent distance from the Luton airport.The room was comfortable, clean and despite busy road next to it, quiet. Check in was possible way before official check in time and requested double bed was not an issue. Big thumb up for the very kind and helpful staff! August 15, 2014
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