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Rated 4.2 out of 5 by 264 reviewers.
Rated 5.0 out of 5.0 by Great location helpful staff Couldn't fault the accommodation, breakfast was great and Toby on reception was very helpful. June 26, 2014
Rated 5.0 out of 5.0 by Excellent Value and Locastion Good value for money and excellent location Thanks June 25, 2014
Rated 5.0 out of 5.0 by very good location This hotel was just right location first class rooms views food and well placed for shopping and discovering manchester June 25, 2014
Rated 3.0 out of 5.0 by Poor Staff Good hotel but poor staff response. No sense of customer service. Didnt even appologise when issue came up. June 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed good nights sleep in a good Salford Quays locaction Comfortable bed - good nights sleep in a good Salford Quays locaction. Walking distance to Lowry centre and tram. June 16, 2014
Rated 4.0 out of 5.0 by A good hotel for work Stayed here on Monday 9th June and had a very good stay. The hotel is well located and there are plenty of nearby places for an evening meal if required. The room was immaculate and the bed was very comfortable - just what was needed after a long day of travel and meetings. Only slight downside was needing to pay for parking but that seems quite common of hotels and retail parks around that area of Manchester. June 16, 2014
Rated 5.0 out of 5.0 by Excellent location, service and value We really enjoyed our stay, this was our 3rd year and would definitely recommend for quality, comfort, service, location and comfortable stay June 14, 2014
Rated 3.0 out of 5.0 by Good, but definitely room for improvement. Ecellent setting. This hotel has home away from home feeling with nice setting next to the water with excellent access to quite a lot of restaurants within walking distance.Basic rooms, but very clean!. Room service disappointing. Cleanliness of breakfast cutlery unsatisfactory two stays in a row. Also limited range on breakfast menu. Good in general. June 13, 2014
Rated 5.0 out of 5.0 by Excellent location Great location for walks along the quays. Welcoming staff, Very good hot breakfast buffet. June 12, 2014
Rated 4.0 out of 5.0 by Decent hotel, though watch out for parking charges Have stayed at this hotel before and once again had a good stay. The only downside was the long time to get served at the bar following an evening out. They only had one girl serving, which was inadequate for the demand for drinks, as a lot of residents had all returned from the same event at Old Trafford. Also hadn't realised there is now a parking charge - not huge, but a bit annoying June 11, 2014
Rated 4.0 out of 5.0 by Nice location I was very impressed with the location of the hotel over looking the Quays. IT was nice to wake up in the morning and see people having a swim in the quays and all the activity going on in the various clubs. June 11, 2014
Rated 4.0 out of 5.0 by ist stay Holiday express overall v good would stay again , breakfast was ok but on the cooked side there was no bacon. Don`t know why but apart from that everything good and would stay again. June 9, 2014
Rated 5.0 out of 5.0 by General Hotel Lovely hotel, Staff were very friendly, especially Darrel on reception. Great Value for money, fantastic location right in the center off the lo-wry, would recommend this hotel to friends. June 3, 2014
Rated 5.0 out of 5.0 by Convenient location and attentive staff Hotel is in a good location for visiting many of the sights. Impressive waterfront location with half the bedrooms and the lounge area facing the quayside. It lacks a restaurant, but there are plenty of eateries in the area. Bedrooms are adequate with choice of firm and not-so firm pillows (not soft enough for me - but hotel pillows never are!). My rooms have always been clean. Parking tip - if using the car park, make sure the receptionist keys in the corrent number of nights or you may get a hefty parking charge in the post. May 31, 2014
Rated 4.0 out of 5.0 by Very friendly and helpful staff! :) Myself and a friend stayed at this hotel when we were going to a concert at the MEN Arena. We booked it not realising how far away it was from the arena (we had no car with us!)... However, there was a taxi rank near the Media City which was very helpful for us! The room was clean and the staff were very friendly and helpful! Although there wasn't a huge variety to choose from at breakfast, it was all very nice anyway! I would stay here again, but bring my car with me next time!!! :) May 30, 2014
Rated 5.0 out of 5.0 by excellent stay. Loved our stay on 25 may 2014 excellent location, excellent room, and excellent staff. Would definitely return if head to Manchester again. Excellent. May 29, 2014
Rated 5.0 out of 5.0 by Very comfortable room and friendly staff On arrival the receptionist was very friendly and helpful. The room was lovely very quiet clean and everything we needed was there. I liked the choice of pillows which meant a great night sleep. Location was great for a concert at the Lowry and being near to the metro easy to get into the city centre. Breakfast was lovely. Good choice of hot and cold food. May 24, 2014
Rated 4.0 out of 5.0 by Comfortable stay Room overlooking the water lovely. Staff very helpful and friendly, will defiantly stay again May 22, 2014
Rated 1.0 out of 5.0 by Passed from pillow to post Having recently had an over night stay at the holiday inn salford quays, i found this really pricey, hence it was the manchester run and magic weekend this i feel the reason to over charge.!! On arrival i booked a double room, only to find i'd been given a twin. Rang down to reception where they were helpful and said come back down we will put you up in your desired double. Having done so i went to my new room only to find it was a twin again, obvieously frustrated by now i wanted this sorted. So eventually an hour later i get my double room at the third attempt. My partner was very upset by this with her not really feeling well after our 3hr drive down. I also again found the breakfast half hearted there was no bacon on the cooked breakfast, nor was there hash browns or tomatoes or mushrooms!!! To be perfectly honest it was sausage, beans, rubbery scrambled egg, and toast. Same with the continental where i didnt see a yoghurt in site. Overall experience was very disapointing. May 22, 2014
Rated 5.0 out of 5.0 by Good location and excellent service. Great location, on canal and close to Old Trafford football ground and Media City whilst only a short tram ride into city center. We went to watch a concert and do a spot of sightseeing. The hotel was very clean, comfortable and with good decor. The front desk staff could not have been more helpful. May 21, 2014
Rated 5.0 out of 5.0 by fabulous what a lovely hotel !! decided to surprise the wife with an overnight stay at your hotel & WOW how lovely the staff are friendly & welcoming the hotel is sparklingly clean the room ( 401 ) beautiful views of the quays really can't fault it even your GSM on the night shift ( blond hair ) very efficient & helpful will definately come back again May 20, 2014
Rated 4.0 out of 5.0 by Breakast Room and staff were, as usual of a high standard. However the breakfast was a different matter. We started using HIE a number of years ago, and one of the attractions was the 'continental' style breakfast. More recently, HIE have introduced a cooked element to the breakfast, the quality of which is poor. Powdered eggs, sausages of dubious origins and baked beans. I would rather the money spent on these items was used to increase the quantity/quality of the cold items available. May 18, 2014
Rated 5.0 out of 5.0 by Good location and convenient We stayed for 3 nights. Location is perfect because it has a huge parking space and conveniently located close to the tram. The tram takes you everywhere in the city and it only cost 5 pound for the whole day. Breakfast was good. It has almost everything for a typical english breakfast except bacon. The reason why i gave my room a 4 stars is because the toilet has some little urine odor. It is clean, don't get me wrong but had to keep it closed because of the some weird scent. It is still comfortable and please stay in this hotel. May 18, 2014
Rated 5.0 out of 5.0 by Friendly and comfortable hotel The hotel staff were friendly and courteous and helped out by booking taxis for the family to get to our daughter's wedding on time. Pleasantly situated at Salford Quays the hotel is handy for The Lowry and Media City. It was a very good experience staying with you and I won' hesitate in recommending The Holiday Inn. May 16, 2014
Rated 4.0 out of 5.0 by comfortable and service good the price to high for what you recieve. having stayed in several holiday inn express May 15, 2014
Rated 5.0 out of 5.0 by Perfect Location and great service included We love this hotel and it is now one of our regular stops whenever we are in Manchester. Friendly staff, lovely location and relaxing rooms. May 13, 2014
Rated 5.0 out of 5.0 by As good as always I stay in Manchester often, the holiday inn is always my first choice for accommodation. The staff are very friendly, rooms are clean and great location. May 5, 2014
Rated 5.0 out of 5.0 by Excellent stay! We had an excellent experience during our recent stay at this hotel. The only comment I would make is that it would have been nice to have had bacon on the breakfast menu, not everyone likes a continental breakfast but apart from that everything else was great and the location is really really nice. It is the first time we have stayed in Manchester but we will definitely visit this lovely city again and this hotel will be the one we stay at May 2, 2014
Rated 4.0 out of 5.0 by Good service poor breakfast Good service staff friendly and informative. Room clean and tidy. Breakfast was poor lack of choice, poor quality. No bacon, scrambled egg had no flavour, warm fruit juice not cold. April 30, 2014
Rated 5.0 out of 5.0 by A convenient place to stay friendly&helpful staff.simple access to central Manchester by the Metrolink.able to leave car all day after checking out.excellent value if you book in advance on-line.will definitely come back again. April 28, 2014
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