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Rated 3.6 out of 5 by 86 reviewers.
Rated 3.0 out of 5.0 by Zu wenig Platz und schlechter Service beim Frühstück Die Zimmer waren Sauber, alles OK aber für die 3.und 4. Person war nur ein Schlafsofa mit einer Decke vorhanden. Nicht zumutbar. Wenn die angezeigten Bestandteile des Frühstücks vorhanden sind, ist auch das OK. Aber es fehlte an Geschirr und auch an Bestandteilen November 9, 2014
Rated 1.0 out of 5.0 by Poor experiance After a call from the hotel manager I may select this hotel again. Many times when working with any type of service provider it is not how you are treated when you have no problems, but how the establishment reacts to a problem. In my case there were so many issues it required a poor review. While any one item on my list is not an issue, there were too many. 1: Keys did not work, promptly corrected. 2: The room was not ready for my family, promptly corrected 3: Laundry not done, a note with fruit that it was a bank holiday, for business travel, arrangements need to be made for holidays. The nice lady at the front desk apologized and supply a points voucher. 4: Breakfast was at 50% to 75% capacity and the staff could not keep up. Two trips were required to the buffet to get coffee and juice as there were no glasses. 5: I asked for a manager to talk to me about item 3, no call. I did send an email to the hotel and did get some points, but it does not fix all the issues. My number one issue of the above was the laundry not being done. This caused me problems on the rest of my trip. I am impressed with the quick response from the manager when I emailed after my stay. In conclusion: Most items were addressed quickly and the staff was nice, but there were just too many problems. November 6, 2014
Rated 4.0 out of 5.0 by Guter Service leider mit kostenpflichtigem Parkangebot Wir haben uns in diesem Hotel sehr wohl gefühlt. Einziger Nachteil ist das kostenpflichtige Parkangebot. Hier ist die Nachbarschaft mit entsprechend kostenlosem Angebot im Vorteil. November 4, 2014
Rated 5.0 out of 5.0 by Sauberkeit und freundliche Atmosphäre Das Hotel zu finden war zwar nicht ganz so einfach, da die Zufahrtsbeschreibung im Internet falsch war. Die Empfangsdame hat diesen Fehler auch gleich weitergeleitet. Wir haben unser Zimmer dann, trotz der frühen Ankunft gleich beziehen können. Wir empfanden das Zimmer als sehr angenehm sauber und gut durchlüftet, was bei unseren sonstigen Aufenthalten in München nicht selbverständlich war. Die freundliche, nette und hilfsbereite Art der Mitarbeiter hat mir und meinem Sohn ( 16 J ) sehr gut gefallen. Mich hat dies ein wenig an meine Hotelfachschule in Salerno in Italien erinnert. November 1, 2014
Rated 5.0 out of 5.0 by Guter Service Sehr geehrte Damen und Herren, gerne bedanke ich mich für den hervorragenden Service und die nette Location die das Hotel bietet. Guten gewissens werde ich dieses gerne Weiterempfehlen. October 23, 2014
Rated 4.0 out of 5.0 by Great Place to stay It was a great place to stay. Staff was very friendly and helpful. I would definitely stay again. It was with an easy walking distance of the main attractions of Berlin and very good restaurants near by. The only cons where that there were no wash cloths included and a sleeper sofa is not big enough for an adult to sleep on. October 17, 2014
Rated 2.0 out of 5.0 by Adequate hotel but won't stay again We picked this hotel due to cost and our presumption that it was close to the S Bahn, which it wasn't that close to. We stayed here for Oktoberfest. Overall it was adequate as a place to sleep, shower, and eat breakfast, but I would likely not stay here again and would prefer a hotel that is closer to the S-Bann (on their website they state it is "nearby" but we actually had to drive to get to it because it was over a mile away.) and stay someplace on the north or west of Munich. We wanted to go to Neushwanstein castle after check out and didn't realize the Munich Ring doesn't go south so we had to drive all the way counterclockwise around Munich to get there, which added a lot of time to our trip. October 2, 2014
Rated 5.0 out of 5.0 by Great Service The staff made me feel right at home. They were professional friendly and efficient. There customer service was excellent, and made my trip very enjoyable. Even when they had to make a correction on my bill, they handled quickly and professionally. I would recommend this hotel to all travelers to the Munich area. September 29, 2014
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