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Rated 3.6 out of 5 by 158 reviewers.
Rated 2.0 out of 5.0 by dirty The room and breakfast area carpet was very dirty . August 27, 2014
Rated 4.0 out of 5.0 by Pillows You have got me used to great pillows on the last two places that I stayed and now I was disappointed. August 25, 2014
Rated 5.0 out of 5.0 by Great Hotel My husband and I stayed here for 3 nights for our summer vacation to Myrtle Beach. We really enjoyed our stay at this hotel and wished that we had spent an extra night here instead of the beachfront property we stayed at for the last night of our vacation. The hotel was very clean and smelled nice when we walked in. The staff was very friendly. The pool was one of the largest we have seen at a hotel. Our room was clean and comfortable. The bedding was a double-sheet duvet, not those scratchy polyester coverlets that always make me question a hotel's cleanliness. I hate those! The pillows and bed were very comfortable and there was a lot of space in our room, even for a standard room. The free breakfast was one of the best we've ever seen at a hotel. There were so many options to choose from, including fresh fruit, oatmeal with mix-ins, eggs and sausage, and fresh coffee. I would definitely stay here again. August 22, 2014
Rated 5.0 out of 5.0 by Off the Beaten Track For the money this is a great place to stay in Myrtle Beach. The hotel is nice and quite. It is close enough to everything - but far enough away to avoid the crowds. August 21, 2014
Rated 4.0 out of 5.0 by comfortable beds, love the mattress and pillow. The carpet needs to changed out. I didnt want to walk in the round without shoes or socks. Everything else was perfect. August 20, 2014
Rated 5.0 out of 5.0 by Beautiful Property and scenery with lots of comfort Lovely and beautiful place to relax and visit. Had a fabulous time with easy access to just about anything you want or need to do. August 19, 2014
Rated 5.0 out of 5.0 by Mr. Dicker We had a great stay and will return in the future. THANKS August 19, 2014
Rated 2.0 out of 5.0 by What's up with SC computer For some reason I am always a gold member in SC I have stayed at this hotel before and they have me wrong every time . I have requested them to see if they can fix it but it seems it never gets fixed. Can someone call me when they get it fix please. August 17, 2014
Rated 1.0 out of 5.0 by Not comfortable The carpeting in the halls a room was in very poor condition, stains everywhere. August 16, 2014
Rated 1.0 out of 5.0 by aging property, needs renovatiuon Property needs to be renovated. We booked and pre-payed three nights; we left a day early. Staff, however, was friendly, courteous, professional and helpful. August 16, 2014
Rated 3.0 out of 5.0 by not satisfied... check in time was 4pm...I got there at 3 :55 and my king room was not ready...I waited half an hour then room was finally ready...I went in to get a shower..no shower curtain and no towels..I called down and never received a towel ...I had to search for room service to get a towel....so much for a stress free birthday weekend!! August 6, 2014
Rated 4.0 out of 5.0 by Nice place for the value awesome staff from the front desk to the cleaning staff very friendly and helpfull. August 5, 2014
Rated 5.0 out of 5.0 by Great Hotel and Location I stay here several times a year on business. You can not go wrong with this Hotel. Always has cheerful faces waiting for you at check in and always acknowledges my platinum status. The location is great for a wide variety of dining choices. August 4, 2014
Rated 5.0 out of 5.0 by Clean rooms - great staff The staff was very friendly. The rooms were very clean. The breakfast was very nice. Will definitley return! July 31, 2014
Rated 4.0 out of 5.0 by Mercedes showed great service! My family and I stayed at Holiday Inn Express and Suites Broadway at the Beach in Myrtle Beach SC for a family reunion. Holiday Inn Express' are usually our preference when we have our reunions. Our stay was good but a few changes would've made it great! Such as, a very large stain was on the carpet in one of our rooms; door lock was removed on the bathroom door; and only 3 towels/wash cloths were received in a double queen room - causing us to have to go down to the front desk to get another - should've been at least 4 - this was very inconvenient. Other than that our stay was enjoyable because of Mercedes' wonderful smile and attitude! Also, they gave us a great suggestion to use Ripley's Aquarium for our catering needs! Thank you! July 31, 2014
Rated 1.0 out of 5.0 by Unsatisfied Hotel is very nice. But has a horrible booking experience. Also, double billed for a one night stay and we are STILL trying to get the issue resolved. The front desk worker, James, was not only rude to me but also another customer trying to check out that was also billed incorrectly. July 30, 2014
Rated 1.0 out of 5.0 by This hotel was horrible. My husband and I received the worst hotel experience we've ever encountered at this hotel. Do not stay here. We were not even able to enter our hotel room until midnight. The customer service was horrible. The hotel was filthy. We will never stay here again. Our first wedding anniversary and my husband's birthday were ruined. We were so excited for this vacation after a long and lonely deployment apart, where my husband was overseas serving our country. This experience was the exact opposite of what we were hoping for. DO NOT STAY HERE. July 30, 2014
Rated 3.0 out of 5.0 by OK place for tourist area There was a faulty smoke alarm in the kitchen area so we had to play fire drill 3 times in less than 3 hours--not fun when one is in town to work, not play. Through a comedy of errors on hotel front desk staff's' part, my boss got all of the IHG points for both rooms instead of him getting his & me getting mine. I was promised a phone call from management to discuss the issue & didn't receive one. Suffice it to say, I'll stay there in the off season, but not May through September. July 30, 2014
Rated 1.0 out of 5.0 by Poor choice This express was clearly under staffed and or poorly staffed, check in was over an hour late because room was not ready, greeted out front by over flowing trash cans, breakfast was a random disaster, out of items constantly, and could not even get hot coffee on first morning. Two mornings we we woke up by the fire alarm once at 6am on once at 8am both times it was toast burnt that set it off but no reaction or communication from staff as what we should be doing or not doing. Worst IHG experience I have had, and I stay about 100 nights a year on average. Huge disappointment... July 29, 2014
Rated 2.0 out of 5.0 by Not good One of the worse hotels I have stayed in a long time July 29, 2014
Rated 1.0 out of 5.0 by Not a Good Experience When I arrived at the hotel I gave the woman at the front desk my name. Since I share an reward club membership with my wife I told the woman that the arrangements might have been made in my wife's name and then gave her the name. She found the reservation and it was in my wife's name. She told me that she was sorry but unless I had some sort of ID from my wife I would not be able to stay and would lose my reservation. I told her that I had never been asked for that in any of the hotels I have ever stayed before. I have stayed in hundreds of hotels (including Holiday Inn Express) but have never once been asked for my wife's ID. Then she said she would allow me to stay if I called my wife and let her speak with her and had my wife approve it. Since I had no other choice I made the call. This was a humiliating experience. I later found the rewards card with my wife's name on it and showed her but she insisted that that was not good enough. Also, she did not recognize me as a Gold Elite member. Also, the hotel carpeting in both the room and the hallway were very stained and I noticed stains on the wall in my room. This is the first time I have ever written a review because my stay with holliday inn expresses have mostly been enjoyable. But I would not recommend this hotel. July 29, 2014
Rated 2.0 out of 5.0 by dang Food left in fridge. Bathroom needs updated. Room stunk July 28, 2014
Rated 5.0 out of 5.0 by Great Place Great place in Myrtle Beach to stay. Guest and public rooms are clean and well maintained. Breakfast and coffee could be upgraded. July 28, 2014
Rated 2.0 out of 5.0 by Clean and update the ROOM! The room was nasty and stale. The floor was completely worn and had stains, spots and discoloration. The window was filthy. Looked like someone sneezed food on it. It smelled stale and felt like a teenage boy’s room. I told this to the front desk, and they said "We know, others have said the same thing. Management is aware of this issue. That was all they said. July 27, 2014
Rated 5.0 out of 5.0 by Good place for a quick layover or drive by We needed a late night stopover and Jeslene at the front desk was very, very, helpful getting us set up and in one of the last rooms at 3 am. Rooms weren't beautiful or super modern, but hotel was nice and people very friendly. After driving all night, it felt very good. Breakfast ended a little early for our late night arrival, but Dori was super nice trying to help us get the last few bites and a couple of cups of coffee. Hotel was clean and pool was nice and many people were enjoying it. We would definitely stay again. Thanks Jeslene and Dori!! July 27, 2014
Rated 3.0 out of 5.0 by Comfortable bed but hotel in need of updated furnishings This hotel is in a great location in Myrtle Beach if you are not concerned with staying on the beach. Although customer service was good and the bed comfortable the hotel is seriously showing it's wear and tear. It was not up to most HI standards of furnishings. Examples: carpets stained, old style bathroom furnishings and lighting, small tv, heating/cooling system old style, pool was cloudy, "fitness center" did not have a single weight machine. Finally, the cost was extraordinarily high for a single hotel room off the beach (though similar to other chain hotels in the area). We have been to this area in "off season" to regular hotels and the prices were 50% less. Kinda leaves you on a sour note... July 27, 2014
Rated 5.0 out of 5.0 by overall pleasant quality stay The overall visit to this hotel was excellent. Enjoyed every minute. I'm a physical buff so I wished that there were free weights available in the fitness room. July 24, 2014
Rated 1.0 out of 5.0 by Myrtle Beach-Broadway Run Don't Walk Away! Absolutely the worst hotel stay ever! Would not recommend anyone stay here!! Old, not maintained, smelley and just plain awful!!! July 22, 2014
Rated 5.0 out of 5.0 by Great service This is a very nice hotel. The rooms are nice and my grandchildren had a great time. The breakfast was very good and the atmosphere was pleasant. July 22, 2014
Rated 5.0 out of 5.0 by great service If I come ever again to Myrtal beach, Only place I will be staying is Holiday Inn Express. July 21, 2014
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