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  • 1 888 HOLIDAY
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Rated 3.6 out of 5 by 265 reviewers.
Rated 5.0 out of 5.0 by comfortable bed and grat service the front desk staff were very attentive, nice breakfast many places to visit arounde the hotel. April 24, 2015
Rated 5.0 out of 5.0 by Comfortable and great location The hotel was quiet and comfortable. It was right across the street from Broadway at the Beach. Close to shopping, dining, nightlife, and attractions. April 23, 2015
Rated 4.0 out of 5.0 by Great Location I was in town to umpire a softball tournament and wanted a hotel near both the ball fields and close to shopping we wanted to do the day after the tournament. This Broadway at the Beach location had all that and I could rest assured that the breakfast would be good as all Holiday Inn Express locations have pretty much uniform items available. This is a very busy hotel and the breakfast area was a bit crowded when we ate so the cinnamon rolls were not warm yet due to high turn over rate. It was not a problem though as the hostess took them into the prep area and heated them in the microwave for me, even as busy as she was! April 23, 2015
Rated 5.0 out of 5.0 by The best service and comfortable rooms The place is quiet, clean, and has excellent service. The breakfast bar is clean, food is good the service great specially from the lady from Uruguay. Rooms are clean and comfortable. The employees are friendly, and bend over backward for the customers. April 23, 2015
Rated 5.0 out of 5.0 by great service everything is great. thanks for your kindness to me and my big dogs.wished you had hallmark chanel.staff is the best their is and helpful.thanks for making my each stay so great.youre the best!!!!!!!!!!!!!!!!!!!! will allways stay here as long as my dogs are welcome.thanks rooms great carpet great food great best stay on earth. April 22, 2015
Rated 2.0 out of 5.0 by Room for improvement Facility is tired! Carpet is generally not clean, especially in the room. No extra toilet tissue, no tissue at all in room. Grout in bathroom is black and grungy. Pillows are VERY uncomfortable and bed is not much better. Phone had another room number on it and it did not work. No one could reach our room because of this. Other room e had had the same problem. Vending machine on our floor did not work properly. Food was lukewarm and much of it was stale or tasteless. Staff was pleasant and polite. They were the only bright spot to this stay. Please understand that this evaluation is done with a long history of our being staunch supporters of H I Express. We ALWAYS stay at the chain if there is one where we travel. However, this may have been the final straw. We are considering the need to find another chain that does a better job of providing a higher quality of service with much better facilities. April 22, 2015
Rated 2.0 out of 5.0 by Not my choice again! Staff was very helpful and courteous. The facilities, however, were another thing entirely. We were told that the hotel had been completely refurbished except for the hall carpet on our floor. That may be true but it must have been a while ago! The carpet in our room was, indeed, new but everything else was NOT. The grout around the bathroom fixtures was discolored and unclean looking, the carpet had not been vacuumed prior to our stay, the pillows were awful, the food on the breakfast bar was not hot and it was stale in most cases, the vending machines did not work properly, there were no tissues, no extra toilet paper roll in the holder, the phone was not hooked up for our room (base had another room # on it and did the other people in our party who were in another room, the rooms and building, in general, looked run down. Actually, we were embarrassed at having recommended it to our traveling partners. All in all, it was probably the worst H I Express we have stayed in - ever! Will not stay there again. Will probably find another hotel brand the next time we go to Myrtle Beach. We have ALWAYS been BIG fans of HI Express but this experience has really caught us off guard. April 21, 2015
Rated 4.0 out of 5.0 by Improvements required Include lighting with light bulbs that give more light. Existing ones too dim. Breakfast, staff, bed are very good. April 21, 2015
  • 2015-04-26T10:25:29.433-05:00
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