Rated 4.4 out of 5 by 93
Rated 3.0 out of 5.0 by Tufty Dreadful bed and noisy first room. Moved and second room much better
Despite requesting a quiet room our first night couldn't have been any further to the contrary. The bed was dreadful and the double glazing inadequate and drafty. Once moved the room was far better. No noise and bed reasonable.
Why we couldn't have been allocated this room in the first place is beyond me. Staff were friendly and accommodating. I recommended this hotel to two families who attended at the same time. Their experience was equally as poor as my first night.
Embarrassed to have recommended it to them as I felt responsible for their poor experience mainly due to noisy guests.
December 5, 2013
Rated 5.0 out of 5.0 by Ridbensdale Greet stay as always.
With the exception of noisy guests above me, my stay was of its usual high quality.
I look forward to my return in January.
November 28, 2013
Rated 4.0 out of 5.0 by NeverStopExploring Nuneaton 3 nights
A regular venue and as always the staff are very friendly and recognise you as an individual customer.
The only two downsides on this latest visit was
1. the new free WiFi is very slow, so much so almost unworkable
2. no fruit bowl out at breakfast
November 23, 2013
Rated 5.0 out of 5.0 by orpington great service
being disabled, the lady receptionist carried my holdall for me and the next day I lost my car keys They were so helpful and eventually they were found by the cleaning lady in my room. Thank you all again. xxx
November 20, 2013
Rated 3.0 out of 5.0 by Chudleigh FLAT AS A PANCAKE
Next time could we please have some new pillows that are plump and have some filling. Room equipment needs testing as the hair-dryer was de funked as well as the telephone.
November 18, 2013
Rated 5.0 out of 5.0 by MaryJane2 Good as ever
Only down side is the building work being carried out next to the hotel, no chance of a lie in as the machinery started by 8.00a.m.
November 15, 2013
Rated 4.0 out of 5.0 by ian2101 Nuneaton
Great location and fairly good hotel, towels were a little smelly and no too sure that a pleasant detergent was used. I would recommend the hotel wash all towels in a soft detergent
November 12, 2013
Rated 4.0 out of 5.0 by Suda Best hotel in the entire Nuneaton area
We arrived late afternoon and reviewed a couple of hotels but none could match the quality of the Holiday Inn Express, Nuneaton. We were extremely pleased with the comfort and size of the double room and the staff were friendly, helpful and courteous. The self serve buffet breakfast left us feeling very satisfied and full. We would definitely use this Hotel again when visiting the area. The major drawback we had was the difficulty in locating the hotel due to lack of street signage.
November 4, 2013