Rated 4.4 out of 5 by 187
Rated 2.0 out of 5.0 by ConferenceVisitor2015 Holiday Inn Express and Suites-Opelika, AL
The room and breakfast was great. The staff was also very friendly.
My only issue was with billing and the inability of the staff to properly charge myself and the other individuals who stayed in our particular room.
April 24, 2015
Rated 3.0 out of 5.0 by Dr Baket Experience
When I arrived at 12:15 pm we were informed that no rooms would be available until 3 pm. The young lady at the front desk was very rude. I will not stay at this property in Auburn again.
April 23, 2015
Rated 5.0 out of 5.0 by Wilma74 Nice facility and great walk-in shower
Nice facility, great walk-in shower and Manager's evening reception was very nice touch. Great location for business and RTJ Trail golf trip.
April 21, 2015
Rated 3.0 out of 5.0 by RRHarvey Could be better
This is a very nice hotel in a great location. But, the attention to details is lacking. When we arrived, there was no shower curtain in the bathroom. Not something you notice until you're ready to take a shower. Had to go down to the front desk to get a curtain and install myself. Breakfast was not good at all. Very limited selection of "hot" food and very poor quality. This breakfast is called "free" but we all know it is factored into the rate. I will certainly consider the "free" breakfast the next time I choose a hotel.
April 8, 2015
Rated 5.0 out of 5.0 by Tjeff60 Friendly Staff
Good overall experience. Good location, friendly staff and comfortable rooms.
April 8, 2015
Rated 4.0 out of 5.0 by G_Traveler Could've used an extra hour of sleep.
This is a great hotel. I really can’t say enough about the courtesy and kindness of the staff. They always seem to be on their game when it comes to customer service. The only concern I’ve ever had is about the electrical receptacles located on the lamp bases that rarely work.
However, on the morning of April 2 the fire alarm goes off. Believe me; this thing is loud enough to wake the dead. Everyone in the hotel was up. Most of the patrons went outside only to find everything normal with the exception of the blaring from the fire alarm. It wouldn’t have been so bad if they could’ve disarmed it in an efficient manner but, they had to wait for the fire department to come to quiet the alarm. I decided since I was up to go ahead and leave and be thankful there really wasn’t a fire.
April 6, 2015
Rated 5.0 out of 5.0 by Kathcc Great pillows
Holiday Inn Express always have excellent pillows and a comfortable mattress.
March 30, 2015
Rated 5.0 out of 5.0 by Arthurcon Pet Friendly
Thanks for taking pets.... This is why we chose your location.
March 28, 2015