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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: NEPEAN
  • Distance From Hotel: 2.0KM
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 19
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:12
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Arabic
  2. English
  3. Spanish
  4. French
  5. Korean
  6. Russian
  7. Turkish
  8. Chinese

Pet Policy

Pet Policy

The Holiday Inn Express and Suites Ottawa West welcomes service pets only.

What's Nearby

What's Nearby

Attraction:
Central Experimental Farm
Distance From Hotel:12.0KM
Attraction:
Xtreme Trampoline Park
Distance From Hotel:12.0KM
Attraction:
Museum of Nature
Distance From Hotel:16.0KM
Attraction:
Parliament Hill
Distance From Hotel:17.0KM

Parking

Parking

  • Number of parking spaces:115
  • Car Parking Available
  • Holiday Inn Express & Suites Ottawa West has 115 parking spaces available for our guests. Open ample parking is on first come first serve basis. We have two reserved spots for handicapped parking and one reserved spot for taxi parking.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2010
  • Total number of rooms:115
  • Total number of suites:58
  • Total number of rooms with only one bed:32
  • Total number of rooms with only double beds:10
  • Total number of non-smoking rooms:115
  • Total number of rooms for the physically challenged:12
  • Interior corridor
  • Total number of floors:6
With its 115 stylish suites and guestrooms, the Holiday Inn Express & Suites Ottawa West – Nepean offers all the convenience and amenities you want with the Holiday Inn Express name you trust. Your stay includes free high-speed Wi-Fi and a free Express Start Breakfast served daily. Whether you’re visiting Ottawa's west end for business or leisure, the hotel’s ideal location off Highway 417, puts you minutes from downtown Ottawa, the Bayshore Shopping Centre, Ikea, the Canadian Tire Centre, and the
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With its 115 stylish suites and guestrooms, the Holiday Inn Express & Suites Ottawa West – Nepean offers all the convenience and amenities you want with the Holiday Inn Express name you trust. Your stay includes free high-speed Wi-Fi and a free Express Start Breakfast served daily. Whether you’re visiting Ottawa's west end for business or leisure, the hotel’s ideal location off Highway 417, puts you minutes from downtown Ottawa, the Bayshore Shopping Centre, Ikea, the Canadian Tire Centre, and the Ottawa MacDonald-Cartier International Airport. Please note: When using your gps device to navigate to the hotel, please use the previous street address for the hotel of 45 Robertson Road or use the cross streets of Moodie Drive and Robertson Road.
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Features
Located with direct access to Highway 417, the hotel puts guests minutes from the Canadian Tire Centre, the Bayshore Shopping Centre and Ottawa MacDonald-Cartier International Airport. Besides a convenient location in west Ottawa, this hotel's modern accommodations and amenities are sure to exceed your expectations. Enjoy perks like free Wi-Fi access and the free, hot breakfast bar.

Guest Reviews

Rated 4.6 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by Hot cup of tea I have stayed at many Holiday Inn's in both Canada and the US. This is the only hotel that offers Hot water in the dining areas at all hours. I arrived at 11:30 at night after moving my son into residence and was tired. I was so grateful that the hot water was there for me to make a nice hot cup of tea. Your selection of teas are wonderful. I really appreciated this after a very long day. Please continue do provide this service to your customers. September 12, 2014
Rated 4.0 out of 5.0 by Ottawa Visit Great service comfortable bed - need better selection of pillow types September 12, 2014
Rated 5.0 out of 5.0 by Always the best place to stay Our favourite place to stay, it's the most consistently good hotel we've found. September 10, 2014
Rated 4.0 out of 5.0 by Comfortable and Very Clean We arrived late in the evening and were greeted as Platinum members, and were given a "suite" upgrade. Beats the usual bag of chips and water bottle we get at most HIE properties! The room was very clean, and the bed was firm, with nicely pressed linens and a combination of firm and soft pillows. As a suite, there were two TVs of nice size. The Wi-Fi worked pretty well, though it was not ultra-fast. Breakfast was very good, the pancakes, eggs and sausages all hot, fresh and tasty. Would definitely go back. September 10, 2014
Rated 4.0 out of 5.0 Room was comfortable I did not encounter any issues and would stay here again, the internet is very slow. September 7, 2014
Rated 5.0 out of 5.0 by Excellent Excellent stay. Superb hotel. Location was great for a stay prior to flying out of airport. September 7, 2014
Rated 5.0 out of 5.0 by Holiday Inn Ottawa Airport This location is excellent. The rooms are clean and comfortable. The staff is very friendly and attentive. We stay there frequently and will return again. September 5, 2014
Rated 5.0 out of 5.0 by Holiday Inn in Ottawa for a Wedding Recently stayed at this hotel - as it was suggested to members attending the Wedding. I was pleasantly surprized by the newness and quality of the Hotel. It was lacking in nothing as far a s amenities go. I would have chosen a Hotel closer to the tourist areas that I had planned to frequent after the Wedding, but this Hotel was only a 10 minute drive from the Parliament buildings. For anyone. needing an Airport location, it is perfect September 5, 2014
Rated 5.0 out of 5.0 by comfoatable bed . great parking wonderful hotel . great experience. parking was free and would stay here again September 5, 2014
Rated 5.0 out of 5.0 by Very good hotel Met or exceeded expectations. Would go again for sure. September 5, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable stay Although my husband and I were there for a mere 1 night, I'd return for the simple fact that it was very clean, the rooms extremely spacious and beds and pillows very comfortable --- like home. The staff was courteous and check-in and check-out were a breeze September 4, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We stayed here prior to flying out the next morning, staff were friendly, accommodations were great - would stay here again. September 4, 2014
Rated 5.0 out of 5.0 by Great location Very clean and quiet-would definitely stay at this location again! September 3, 2014
Rated 5.0 out of 5.0 by Best I have found in this area. Have stayed at this Holiday Inn over a dozen times in the last few months. Never a problem with staff, very courteous and respectful. There is no other choice for me when I am in the Ottawa area. September 3, 2014
Rated 4.0 out of 5.0 by Room Size Very pleasantly surprised at how spacious the room was. September 1, 2014
Rated 5.0 out of 5.0 by leisure trip to ottawa i stayed with my 2 teenage sons, there were 2 beds plus a sofa bed, the size of the room was excellent. very quiet hotel, great sleep, good breakfast. the purpose of our trip was museums. the hotel is situated near almost every museum, so that was great. really great stay indeed. September 1, 2014
Rated 5.0 out of 5.0 by Great place Very nice hotel. Exactly as expected. Great location. September 1, 2014
Rated 5.0 out of 5.0 by great place to stay great staff and comfortable clean , modern room. price was reasonable as well August 31, 2014
Rated 4.0 out of 5.0 by hotel stay hotel was clean breakfast was good the room is dary no light in working area of room August 28, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service Once again excellent customer service!! The staff Holiday Inn Express Ottawa Airport go out of their way to make you feel like royalty. August 27, 2014
Rated 5.0 out of 5.0 by Great service, value Great service, value, and location Clean and great amenities for the family August 27, 2014
Rated 5.0 out of 5.0 by The way it should be great spot, clean, fast service, great coffee, helpful staff. good pool for kids, big rooms, quality TV's, very close to local pub and restaurant. August 26, 2014
Rated 1.0 out of 5.0 by No Internet, No wake up call, No Nothing Lousy Hotel No wifi/internet in room No wifi/internet in business center Wakeup call an hour earlier than requested No follow up wake up call at the correct time. August 25, 2014
Rated 5.0 out of 5.0 by great service clean nice clean comfortable great staff good breakfast quiet rooms clean pool August 25, 2014
Rated 3.0 out of 5.0 by Good service at front desk The rooms are clean, the bathrooms leave a bit to be desired. The elevators have a scraping noise every time to door opens or closes, which is one comment you never asked about in your survey. This site has had this problem for the passed three years or more. August 16, 2014
Rated 4.0 out of 5.0 by Great service comfortable stay Once again we chose to stay at this property because of the friendly staff and very clean setting. Both visits were without issue. The breakfast area is always kept neat and tidy, food always available and most welcome in the morning prior to travelling. I would recommend to any one looking for a clean comfortable stay to book into this hotel. The staff are so friendly and knowledgeable. We will be staying here again when leaving from Ottawa Airport. Keep up the great service. August 15, 2014
Rated 4.0 out of 5.0 by Comfortable Bed Very nice staff and comfortable beds make this hotel one of my favorites. It would be nice to see a few more gluten-free alternatives at breakfast and the pool could be cleaned a little more often. Downside, the pool is really too small to swim lengths. I like the proximatey to the Royal Oak - English pub with live entertainment on Friday nights right next store. August 12, 2014
Rated 5.0 out of 5.0 by Edmonton Inter Soccer Team The staff was excellent, they catered to our needs and let us use the common area for our team dinners and functions. I highly recommend this facility to any sports teams that require over night stays. I had a small issues with one front desk clerk she was very unfriendly and didn't want to help us at all but overall she was a minor piece in our overall experience August 9, 2014
Rated 4.0 out of 5.0 by A peaceful night The bed was very comfortable, and the room was quiet. There was a wedding going on, with guests in the room next to ours partying but there was no noise inside our room. August 7, 2014
Rated 4.0 out of 5.0 by Wi Fi The WiFi on the first and last night would not work and they could not help me and at check out the front desk said there was an easy way to fix it as he sent email out to all the staff. August 6, 2014
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