Rated 4.5 out of 5 by 279
Rated 2.0 out of 5.0 by PrivacyLover Staff barging into the room
Twice staff barged into our room. First a maintenance guy who may have knocked but then immediately barged into the room while we were in bed, giving us no time to respond. Then a half hour later a person who after we yelled at her identified herself as a housekeeper, who definitely did not knock. Firstly, the hotel wasn't remotely full ... so why give us a room that apparently needed maintenance and housekeeping attention. Secondly, staff should be aware of which rooms are occupied and stay out. Thirdly, we have serious questions about security. We didn't see the housekeeper, she hightailed it out of the room after we yelled at her and asked who she was. She shouted "Housekeeping" and kept on going. Pretty easy for anyone to identify themselves as "Housekeeping" in a hotel.
April 16, 2015
Rated 5.0 out of 5.0 by Traveling Lou Very modern and super clean
I would highly recommend this hotel if staying in the Ottawa area. I am a travel agent and have stayed in several hotels in the Ottawa and this one is by far the best. The rooms are very new and modern, the bathrooms are super clean, they sparkle, the staff at the front desk are extremely helpful and friendly and knowledgeable about the area. The complimentary breakfast the next morning was tasty and plentiful. Their beds and pillows are extremely comfortable, we had such a great nights sleep. It is centralized and close to the major highway for quick access to almost anything in the Ottawa area, even the airport is only 15-20 mins away.
I give them 5**** all the way. I will certainly return to this hotel and will recommend it to all my clients going to the Ottawa area.
April 15, 2015
Rated 5.0 out of 5.0 by tlcgrh great service - clean establishment
enjoyed our stay - good breakfast - lots of choices - great location - plenty of parking
April 15, 2015