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Rated 4.1 out of 5 by 271 reviewers.
Rated 1.0 out of 5.0 by Holiday Inn Express Palm Desert, CA ~ Stay Away Less than desirable accommodations and unsatisfactory resolution by manager. November 22, 2015
Rated 4.0 out of 5.0 by Fair value for the money Nice , clean hotel in a good location in Palm Desert. Room was quite, neat and the beds were good. Had a problem regulating the A/C but it really cooled the room!! All in all a pleasant stay November 19, 2015
Rated 4.0 out of 5.0 by Needs some upgrades Van drivers excellent and very timely as they shuttled our group to and from HBF Pretty exterior and the lobby is nice Friendly staff. Renovations on one wing underway. Room on 1st night was at end of hallway on first floor and no windows were operable for ventilation (and probably safety reasons) I requested a room change and the staff was very accommodating for second night and through my stay. Room 336 was stuffy, and A/C unit did not offer just a fan for air circulation. AC noisy. Light on porch does not shut off and room darkening curtains don't meet fully. Bathroom light attached to fan and quite noisy, with dim light. Didn't use shampoo or conditioner- Soap was pretty melty! Carpet is just plain gross. Workout room-Yikes The Elliptical trainer was on its last legs, rattly and noisy to use The over sized TV was too big for the room- and way too close to the 3 machines there No free weights. Appreciated the water and towels. Pool poorly maintained with leaves floating everywhere. Elevator made very creaky noises. Food- I may have missed it, but there were no gluten free carb options other than yogurt (which I can't eat)- appreciate the peanut butter and jams for the bagels I purchased at grocery store. Good coffee. Charlene is a gem- so friendly at 4 AM while I waited for my taxi. She gets a gold star. Yellow cab didn't offer the 10% discount on my first trip- I was told to ask for it on the airport trip and it was then offered. Should be a posted sign to let us know. November 9, 2015
Rated 5.0 out of 5.0 by Nice location Very nice hotel...excellent location...friendly staff November 2, 2015
Rated 1.0 out of 5.0 by Stay somewhere else!!! It was like stepping back to 1980 when I entered my room. I was staying at another hotel but had to move because of an event for the weekend at that hotel. The hotel I left was miles above this one and cost $40 less a night. I wouldn't stay there if it was the last place with a room the next time I'm in Palm Desert!!!!! October 30, 2015
Rated 3.0 out of 5.0 by Wait to stay here This large hotel is currently under renovation, so I would not recommend staying here until the work is complete. Once I had checked in, and entered my room, I soon discovered that there was alot of water on the bathroom floor. it seemed the toilet was leaking and it was obvious that the hotel already knew this, as someone had left a towel on the floor to absorb the water! Why did they even rent it to me knowing that! Even though I over heard the front desk clerk tell someone on the phone that they had no rooms available, that they were totally sold out, they managed to get me a room on the 2nd floor, with two beds. My original room had a king size bed, and it didn't really matter to me, but when I checked out, my new room, with two beds was $10 more than the original room I had reserved that had the total leak. really!! The rooms are old, even though they have had a facelift. The bathroom sink has no counter space. The staff was professional and friendly, and once I pointed out the problems I had, they took care of the them quickly. This hotel is farther off the freeway than I prefer, and due to the age of the hotel, I don't think I would stay here again when I am in the Palm Desert area. October 29, 2015
Rated 4.0 out of 5.0 by Weekend Getaway We visited the hotel for the weekend to getaway for a day. Our room was great. The staff was very welcoming. We enjoyed the amenities in our room. The room was fresh, and clean upon our arrival, and was ready for us when we arrived. October 26, 2015
Rated 5.0 out of 5.0 by Nice place to stay and great service Overall our stay was very good. The staff were very helpful in helping us find places to eat and directions. October 23, 2015
  • 2015-11-25 T15:32:44.759-06:00
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