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Rated 4.1 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Overall condition of the property--even though evidence of work still in t Very nice facility--easy access on and off of I65, good signage, April 15, 2015
Rated 4.0 out of 5.0 by March stay Hotel was being remodeled so there seemed to be dust/odors that were not so pleasant. Will be very nice once remodeling is complete. April 4, 2015
Rated 2.0 out of 5.0 by Renovations and rooms not clean at arrival I was SO looking forward to my stay at this location as I was in town for the Mrs. Alabama pageant to see my best friends daughter compete (she got 1st alternate btw) and the HIE was only a couple of miles from the venue so it was perfect....or so I thought. Upon arrival at 3 pm check in, they were doing renovations that we hadn't been told about so the parking lot was a terror. Also, trying to get up and down the elevator while dodging workers with huge carts and boxes and crates was a nightmare. To add to the frustration, we were on a limited timeframe and the 1st, 2nd and 3RD rooms they sent me to were all still unclean from the previous guests. I kept my cool and kept dodging workers trying to run back and forth to the front desk for a new room each time I entered a dirty one. FINALLY, I just told them to tell me the room number my friend was staying in and I would go get ready for the event in HER room and get MY room later that evening when we returned. I got to my friend's room and was brushing my teeth when they brought me a key to a clean room. Total chaos trying to get my stuff moved but managed to get to my destination on time. I was so disappointed as I've always enjoyed HIE. April 1, 2015
Rated 5.0 out of 5.0 by Friendly Staff Staff was friendly, courteous, and helpful. Made stay nice and want to return for next stay! March 31, 2015
Rated 5.0 out of 5.0 by great stay most hotels get great surveys under normal conditions but this hotel has been going thru a major upgrade, and every employee still has fantast attitudes, and has stepped up in my opinion to a new level of customer service, I applaud them March 30, 2015
Rated 5.0 out of 5.0 by Convenient, great place to stay Would definitely stay here again. I like the variety of restaurants close by too - also, super close to Oak Mountain. March 26, 2015
Rated 5.0 out of 5.0 by Good Stay Stopped overnight on our Spring Break trip. Enjoyed this property. It was undergoing some renovations, so the parking lot space was reduced significantly, and some of the interior spaces were not finished. The room we were in appeared to have been freshly redone. Very comfortable stay, I would recommend it. March 26, 2015
Rated 4.0 out of 5.0 by Great Service Newly renovated rooms, and friendly staff members. Also nice location with plenty of options for your dinning pleasures. March 23, 2015
  • 2015-04-18T10:11:28.055-05:00
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