Rated 4.1 out of 5 by 435
Rated 4.0 out of 5.0 by MagpieDave Going the extra mile
We stayed at HIE Gunwharf Quay in Portsmouth for the weekend, and the staff were very helpful and attentive throughout - the hotel is in the centre of the shopping centre, handy for the station, and we would recommend it for a weekend break
February 24, 2015
Rated 4.0 out of 5.0 by TelephoneJim Good Location
Hotel is in a great location, staff are friendly, common areas and guest rooms are clean and welcoming. The bed is a little hard for my liking but many people prefer this.
There is a problem at this hotel at the moment: for structural reasons the lifts are out of action and will be for some time. This was no problem for me and the staff were very helpful in offering to carry bags but it could be a problem for the less able.
February 21, 2015
Rated 5.0 out of 5.0 by suze1963 En route stopover
Booked room for three for an en route stop over to our main holiday. Unfortunately, main lifts not working during our stay. This could have been a problem for my Mum as she is not able to climb stairs. However, all the staff "bent over backwards" to sort the issue for us. All we had to do was contact reception and a member of staff would promptly appear and escort us in and out of the service lift. This was greatly appreciated.
I cannot praise the staff highly enough for all their efforts in making our stay an enjoyable one.
February 20, 2015