Rated 4.1 out of 5 by 457
Rated 3.0 out of 5.0 by BamaHeel1 Good Value, but dated
A good value if staying for just a night or two, but the little things tend to add up over a week's stay:
Lift inoperative with little sign that it will be repaired in the near future;
inadequate outlets accessible;
WiFi Internet is not very reliable or stable, but adequately fast when it does work;
Carpets showing their age;
Coffee mugs and kettle not properly cleaned.
Twin beds are very firm and on wheels without chocks - be careful when trying to sit on them.
On the plus side:
Extremely friendly and helpful staff;
Very convenient to the shops, dining and attractions in the Gunwharf/Porstmouth harbor area;
Big parking discount to guests (with validation)
March 23, 2015
Rated 4.0 out of 5.0 by rainbowgal22 Comfortable stay
No lift - issue with heavy bags.
Good powerful shower.
Bathroom reasonable size.
March 19, 2015
Rated 4.0 out of 5.0 by Dickell Portsmouth
Excellent hotel but surprised that there were no direct lifts from car park. Also, a pity hotel's lifts not working - needs to be corrected asap.
March 17, 2015
Rated 4.0 out of 5.0 by Barbaramary Stairs
unfortunately we were not informed that the lift was out of order.
March 16, 2015
Rated 3.0 out of 5.0 by KTDZ WIFIに問題あり
March 15, 2015
Rated 5.0 out of 5.0 by Mooter Good location, friendly staff, nice breakfast
Good location for visiting Portsmouth. Lift not working but I rarely use them anyway. Parking in shopping centre but able to drop bags off at hotel entrance.
Good breakfast. We really enjoyed our visit.
March 14, 2015
Rated 3.0 out of 5.0 by Stevew07 A great location but currently no lifts are working
We have stayed at this HIE many times in the past and like the hotel and its location but this time we arrived to find that there were no lifts working and reception is on the first floor.
Had we known there were no lifts we would have booked elsewhere this time.
March 13, 2015
Rated 3.0 out of 5.0 by Titch1002 B
Stay ruined by lack of lifts Room Good. Staff helpful.
Cant answer this in 10 minutes;!!!
Will not bother to take part in surveys in the future.!!!
March 13, 2015