Rated 4.1 out of 5 by 195
Rated 3.0 out of 5.0 by pagescreek1 Ok for an old downtown site
Very close to Convention center, but did not feel safe walking back after dark. Shuttle was not available on Weekend nights, but desk arranged for a taxi to pick us up at the Convention Center. Hotel staff were very friendly and appeared to be concerned with our comfort and safety.
January 21, 2015
Rated 5.0 out of 5.0 by NCNC2 Great Hotel!
Loved the location, cleanliness, helpfulness of staff. It was a great place to stay!
January 14, 2015
Rated 5.0 out of 5.0 by Sjlandsml Great service
We spent 2 days during our trip and I have never had such a. Courteous staff in a hotel! Everyone bent over backwards to help customers and that made our experience fantastic! The rooms were clean and spacious and the beds were comfortable.
January 8, 2015
Rated 4.0 out of 5.0 by tiezheng nice value and good location
very close to downtown heritage and univercity， good catering
January 2, 2015
Rated 5.0 out of 5.0 Ease of reservation
Excellent assistance in response to a late night reservation.
January 1, 2015
Rated 5.0 out of 5.0 Perfect place to stay with the family.
I recently visited Richmond, VA for a youth wrestling tournament along with my son and father and law. Holiday Inn Express offered the perfect place for us to stay. I would recommend it to anyone.
December 24, 2014
Rated 5.0 out of 5.0 by Queteapai Great Price, Great Value
This is not a 'luxury hotel' with room service and bellhops, but if you are looking for a CLEAN hotel at a great price this is a great choice. We got a suite with a Jacuzzi, and were able to relax comfortably in the Jacuzzi, on the sofa, and in the bedroom. The staff was friendly and informative.
December 23, 2014
Rated 4.0 out of 5.0 by YEstevez Great Location
The location was great as it provided easy access to major highways. I had paid for parking but ended up parking outside because the parking clearance level was too low for the car I was driving. I was driving a Jeep and it made it hard to park inside the parking lot. Also, the lobby was crowded and there was a line to check-in. Some of the staff was in the back but during this time of night on a Saturday, I think the check-in counter should have been better staffed to be able to assist the customers checking in. Other than that, the staff was great and the breakfast was really good.
December 22, 2014