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Rated 4.0 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 Perfect place to stay with the family. I recently visited Richmond, VA for a youth wrestling tournament along with my son and father and law. Holiday Inn Express offered the perfect place for us to stay. I would recommend it to anyone. December 24, 2014
Rated 5.0 out of 5.0 by Great Price, Great Value This is not a 'luxury hotel' with room service and bellhops, but if you are looking for a CLEAN hotel at a great price this is a great choice. We got a suite with a Jacuzzi, and were able to relax comfortably in the Jacuzzi, on the sofa, and in the bedroom. The staff was friendly and informative. December 23, 2014
Rated 4.0 out of 5.0 by Great Location The location was great as it provided easy access to major highways. I had paid for parking but ended up parking outside because the parking clearance level was too low for the car I was driving. I was driving a Jeep and it made it hard to park inside the parking lot. Also, the lobby was crowded and there was a line to check-in. Some of the staff was in the back but during this time of night on a Saturday, I think the check-in counter should have been better staffed to be able to assist the customers checking in. Other than that, the staff was great and the breakfast was really good. December 22, 2014
Rated 5.0 out of 5.0 by Enjoyed Stay The hotel was very nice - staff was friendly when checking in. Rooms were very clean and beds were very comfortable. December 19, 2014
Rated 4.0 out of 5.0 by Comfortable bed, very good service Upon arriving, we were particularly grateful for the help of the desk clerk. He was able to help us with dinner suggestions and getting a taxi. The staff in general was very helpful. The room was clean and the beds comfortable. The only complaint was the sound isolation between the rooms. You could easily hear the people next door. December 15, 2014
Rated 5.0 out of 5.0 by Just in a nick of time After a problem at a competitor's hotel, I turned to Holiday Inn Express, as a gold member priority club member, I called in desperation for a room at the last minute. They were able to save me by giving me a place to stay in a "nick of time". Therefore I remain eternally grateful for them to give me a nice, comfortable, clean and secure place to keep my fun weekend on track to being a great weekend. Thanks!! December 10, 2014
Rated 5.0 out of 5.0 by Excellent Staff Staff is helpful and friendly. They are always willing to address any rare problem that might arise December 9, 2014
Rated 4.0 out of 5.0 by great location, friendly staff the hotel stay was great, parking was very convenient and the staff was friendly. Only stayed a couple of nights but they let me keep the car there during day until the afternoon to drive back to the airport. December 8, 2014
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