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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: RICHMOND
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

Only Service Animals Allowed

What's Nearby

What's Nearby

Attraction:
Virginia War Memorial
Distance From Hotel:0.1MI
Attraction:
Richmond Convention Center
Distance From Hotel:0.3MI
Attraction:
American Civil War Center
Distance From Hotel:0.3MI
Attraction:
Landmark Theatre
Distance From Hotel:0.3MI

Parking

Parking

  • Number of parking spaces:110
  • Car Parking Available
  • $10.00 overnight self park fee. Parking pass issued at check in. Entrance at 2nd and Cary Street. 6' clearance for cars. SUV parking in back of hotel
  • Daily Parking Fee ( 10.00  USD)

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2007
  • Total number of rooms:100
  • Total number of suites:20
  • Total number of rooms with only one bed:50
  • Total number of rooms with only double beds:50
  • Total number of non-smoking rooms:95
  • Total number of rooms for the physically challenged:5
  • Executive rooms
  • Interior corridor
  • Total number of floors:6

Downtown Richmond’s Best Value in Location and Parking!

Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future.

Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wells Fargo, theVirginia Biotechnology Research
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Downtown Richmond’s Best Value in Location and Parking!

Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future.

Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wells Fargo, theVirginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles.

Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights includes the Carpenter Center, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest.

When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in downtown Richmond and check out our great Richmond hotel deals and rates.

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Features
The Holiday Inn Express in downtown Richmond offers you a premiere location with convenient access to the financial, Capitol and Riverfront districts and Virginia Commonwealth University's Academic and MCV campuses.

Guest Reviews

Rated 4.0 out of 5 by 177 reviewers.
Rated 4.0 out of 5.0 by Clean, quiet, breakfast so-so, could use some updates Longish walk from the street/cab without cover so hope it isn't raining. Bed was too soft for me, but I like a very firm mattress. Décor could use some updates but was clean. Breakfast left a bit to be desired in that eggs/bacon/sausage wasn't really hot, biscuits were hard and coffee kinda blah. November 21, 2014
Rated 1.0 out of 5.0 by The "Hospitality Promise" is a Joke. Note: I have made *multiple* attempts to address the concerns I had with this visit with the staff of this hotel. I have either been shrugged off when discussing the issues in person during check-out, dismissed when filing complaints online, or ignored when emailing the general manager of the hotel. I was traveling with friends to Richmond, VA for a marathon and we needed two rooms downtown. We made our reservations with the Holiday Inn Express on 10/15, which was over 4 weeks in advance. We had made reservations at a different hotel prior but switched to this hotel because a friend had decided to share a room with me and the Holiday Inn Express was the only hotel I could find in downtown Richmond that still (purportedly) had rooms with 2 beds available. We booked the rooms for 3 nights (Check-In Thursday, Check-Out Sunday) On Thursday, I received a call from the hotel at about 12 pm (3 hours before normal check in time). I was asked if I would be okay with a room with a single King-sized bed and use of a roll away bed for a modest discount. I expressed over the phone that I wanted to stick to my original reservation but was then told that there wasn’t really any “options” because they had overbooked. This was at 12pm on the day of Check-In and hotels had been sold out for weeks for the marathon, so clearly I was in no position to turn down a room, even if I wasn’t happy about it. Checked into the hotel on Thursday. Following dinner and drinks Thursday evening in downtown Richmond, we arrived back at the hotel late and found the doors to the lobby locked and no key reader to use for entry. There was nobody at the front desk to let us in and we had to use a cellphone to call and get the attention of an employee that could let us into the hotel. There was no toilet paper in the hotel lobby Ladies restroom during the entire 3 day duration of our stay. One of the toilets was clogged at least Saturday morning through Sunday morning. The only correction that was made during our visit was that boxes of facial tissues were placed in each stall to use in place of toilet paper. Apparently the hotel was experiencing a toilet paper roll shortage and no one could just go buy some at a local store. On Friday, we spent the bulk of our time away from the room. In the afternoon, we noticed a housekeeping detail record printed out on a cart in the hallway. Next to our room, the status was listed as “dirty”. We figured that meant they were a little behind schedule but that our room would be cleaned eventually. By dinner time (7 pm), no one had been into our room. We asked at the front desk and were informed that for guests staying multiple nights the rooms were only serviced at the guests’ request. No one in our party had ever heard of such a thing and felt that was information that should have been conveyed at Check-In but we accepted it. After returning from dinner, we asked the front desk for some coffee to bring back to our room and made a request that our room be cleaned the following day. The lady at the desk this time was baffled that we were told that we had to request service because she was under the impression that this was not the policy of the hotel. On Saturday, after running the marathon, I returned to my room around 1 pm and found that the beds had been made and the used towels removed. *All* of the towels were removed, even the one I had left hanging on the door to use in case housekeeping hadn't made it to the room by the time I returned. They did not empty the trash, they did not restock the shampoo or coffee, and worst of all they did not provide new towels. There were no towels, used or fresh, in the room. I figured a quick call to the front desk would solve this issue. I was wrong. I was told that housekeeping had probably split the cleaning tasks amongst themselves and that a different person would probably bring me towels within the next 4-5 hours. This was not acceptable to me since I really wanted to shower after running a marathon, so I was instructed over the phone to track down the housekeeper working on my floor and request towels. The housekeeper working on my floor informed me that her only job was to make the beds and that I would need to call the front desk for the towels. I called front desk and the clerk told me that he could not do anything because someone had to be at the desk 100% of the time (never mind that no one was at the front desk when we found ourselves locked out of the hotel on Thursday night). Ultimately, a housekeeper brought me a stack of fresh towels but it was unbelievable how much pleading I had to do for something so basic. At Check-Out, we asked the front clerk what the deal was with being told we had to request room cleaning by one desk clerk and then told that was not true by a different desk clerk. He literally could only shrug, shake his head in disbelief, and say “I don’t know.” We informed him that we felt the overall stay was pretty frustrating. He simply responded, “I’m sorry to hear that.” He didn't ask for any details, he didn't make any notes for his manager, he didn't tell us who we should contact with complaints, and he certainly didn't make any offer to try to appease us. It was pretty terrible customer service all around. November 21, 2014
Rated 4.0 out of 5.0 by Everything you would expect from Holiday Inn Express Staff was extremely polite and helpful. THe hotel is clean and pleasant enough. Although a bit tired probably from so many guests. The breakfast was the usual HIE breakfast, awful. November 20, 2014
Welcome to our hotel lobby. Thank you for being our guest.
Welcome to our hotel lobby. Thank you for being our guest.
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Welcome to our hotel lobby. Thank you for being our guest. Downtown Richmond Hotel offers free full hot breakfast Free wifi in our lobby/ patio area Richmond Coliseum  8 blocks from the hotel VCU Siegel/ Verizon Center- Final 4 2011 Season Go RAMS VCU Rams Basketball  Fianl 4 2011 season Lewis Ginter Botanical Gardens A Must see A Million Blooms Carytown Shopping is a short 10 Minuite drive St. Johns Church located 2 miles from the hotel- Landmark Theatre  6 blocks from the hotel Edgar Allen Poe Museum- located 1 mile from the hotel Our lobby is the perfect place to meet a friend or relax and read Relax in our spacious lobby , Free fast wifi access Science Museum of Richmond located 2 miles from the hotel Our lobby area is expansive with plenty of room for everyone. NASCAR at RIR located a short 7 miles from the hotel Monument Ave a beautiful drive full of history Welcome to our front desk registration. We are waiting for you. Canal Boats- Canal Walk- a great spring/summer experience Maint Street Station- Amtrak 1 mile from the hotel Black History Museum located 6 blocks from the hotel George Washington Statue Virginai State Capital Excellent Hospitality  is our goal James River Rapids- many water options on the river Shockoe Slip- Fine Dining & Nightlife  10 blocks from the hotel Carpenter Performing Arts Center Down town Richmond- Friendliest staff in downtown Richmond! Virginia State Capitol located 10 blocks- open for daily tours VA Museum of Fine Arts- Picasso, Mummys, Elvis
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