Rated 4.5 out of 5 by 114
Rated 5.0 out of 5.0 Excellent Service
The Staff at HIE were very accommodating to our needs and we appreciated this very much! Thank you!
December 10, 2013
Rated 4.0 out of 5.0 by douggis Hotel shows some age but friendly/helpful front desk
Overall this was not my best stay at a Holiday Inn express.
Noisy heater kept me awake - reported three times before someone showed to 'fix' it - but was still very noisy afterwards #I gave up dealing with it#.
Refrigerators in some rooms - Mine took 4 requests to get one.
People were great #pleasant & trying to help#. Front desk person finally gave up on service people and brought me the refrigerator herself.
Breakfast was excellent.
Beds were awesome - Thanks for both firm & soft pillows!!
Very clean hotel and their new parking facilities look like they'll be great.
Please note: I would've preferred the Staff/Service rating to be split
December 9, 2013
Rated 5.0 out of 5.0 by BabyGrandma Excellent overall experience
Staff was most helpful and accommodating and the bed great, very comfortable and with pillows I wanted to take home. Breakfast was surprisingly diverse and satisfying for a complimentary breakfast. This would not be my idea of a destination hotel but definitely ideal for a park and fly vacation.
December 4, 2013
Rated 4.0 out of 5.0 by TravelMate4 Great Location near Airport and Monorail
Clean rooms, well stocked breakfast, close to airport & shuttle.
Would stay here again for a return flight home.
November 26, 2013
Rated 5.0 out of 5.0 by Carleton Great Service
Nice clean quiet room. Great breakfast and excellent shuttle service to Vancouver Airport. Very obliging service.
November 23, 2013
Rated 5.0 out of 5.0 by stewart49 great
WE enjoyed the room and the front desk was very helpful in advising us on a location for dinner and how to get back to 99 in order to get to your swim meet the following morning.
November 18, 2013
Rated 5.0 out of 5.0 by dos3 Great park ,stay and go package!
Great hotel for guests travelling to and from the Vancouver airport. Close location, airport shuttle, overnight and long stay parking package, complimentary breakfast and great rates.
November 14, 2013
Rated 5.0 out of 5.0 by John38 Outstanding
Great Gym , great room , great staff , excellent value and keep up the good work !
November 9, 2013