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Rated 4.6 out of 5 by 224 reviewers.
Rated 5.0 out of 5.0 by Great Service Overall I was very pleased with my stay. The Front Desk Staff were very friendly. They were effective at giving direction to get to places like Science World, Train Station. No long wait for Airport Shuttle. Driver very pleasant. Food was excellent with a lot of choices and plenty. Hotel was quiet for a good sleep at night after a long day of walk. I would stay there again if I happen to be in the area again. Down Side: Scary Area to walk at night. August 19, 2014
Rated 5.0 out of 5.0 by Always my choice This hotel is always my choice when I visit Vancouver. They have a new gym and laundry facility added in recent years that brings much better value to the hotel. Convenient location to the airport. Friendly staff who response to your need asap. August 18, 2014
Rated 5.0 out of 5.0 by great service, relaxing feel to rooms We enjoyed our stay and would come again, no problem! The breakfast was not a "pretend" breakfast, included everything from muffins, cinnamon rolls, eggs, sausages, toast, excellent coffee, etc. and a great place to sit and enjoy it! Very clean secure parking, and overall - enjoyed our stay! August 16, 2014
Rated 5.0 out of 5.0 by Accomadtion and Breakfast Excellent accommodation and helpful staff. Breakfast dishware and cutlery were not disposable items, this was the first Express which we have encountered this making breakfast an enjoyable experience.. August 14, 2014
Rated 5.0 out of 5.0 by Cleanliness Always enjoy my stay at this property. Staff are personable August 13, 2014
Rated 3.0 out of 5.0 by Just a few suggestions For those who do not know the Vancouver area it can be important to include the hotel address in the room confirmation email (first page). We erred in not doing a better job looking up the address, and ended up at the wrong Holiday Inn Express late at night and the two are very far apart. Check in very easy, breakfast decent and plenty of places to sit. We stayed two nights on either end of a longer trip and utilized the long term parking while we were gone. Shuttle picked us up at the airport. Second night we ended up in a room where the phone was dead and had to rummage around to plug in lamps. August 13, 2014
Rated 5.0 out of 5.0 by Great service good all over and we found the staff to be very accommodating . We will return to this property when in the area. August 13, 2014
Rated 5.0 out of 5.0 by Incredibly attentive, cheerful staff and very clean, comfortable room/beds We are repeat customers at this hotel for a variety of reasons. The staff are amazingly friendly and go out of their way to make our stay a great one.The rooms are very clean and modern and the beds are very comfortable. The breakfast is great other than limited fruit choices and the microwave and fridge in the room are handy. The air conditioned fitness facility is spacious and fully equipped ( recline bike, treadmills, elyptical trainer and free weights- only drawback perhaps is no stationary regular bike). The skytrain to downtown is only a 5-10 minute walk away and of course is a short ride to the airport on the free shuttle. Highly recommend this hotel! Great value! August 12, 2014
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