Rated 4.6 out of 5 by 228
Rated 5.0 out of 5.0 by derek111 Good service
Theresa at the front desk was friendly, helpful and professional.
Breakfast staff were efficient and enthusiastic.
August 25, 2014
Rated 5.0 out of 5.0 by Joy64 Great accessibe room.
Would stay here again if we were going to take a cruise out of Vancouver.
One of the best accessible rooms I've been in.
Close to the airport
August 25, 2014
Rated 4.0 out of 5.0 by Smart consumer Excellent location and great service
Excellent location for short stay. Free shuttle bus to and from airport and walking distance to Skytrain station - Richmond Bridgeport. Only takes 15 min on the train to downtown.
Front desk service was friendly and helpful. Lovely breakfast included, you can even make your own pancake.
However, the hotel does need some updating especially the air conditioning was so old and noisy which we had to switch it off in order to have a quiet sleep.
August 24, 2014
Rated 3.0 out of 5.0 by FamilyVacationers76 Poor shuttle service
Hotel was fine but the shuttle was too small to handle the amount of people waiting for it. The result was taking a taxi that the shuttle driver said would be reimbursed which was true but only at half the rate. Not a great way to start the vacation since we had to wait for 45 min for a shuttle that supposed to run every 30 min which finally arrived at 10:45 pm and filled and then had to pay for a taxi. We chose this hotel because of the shuttle and proximity to the bus and sky train. We saw shuttles for other hotels stop twice before the Holiday Express shuttle finally showed up.
August 24, 2014
Rated 5.0 out of 5.0 by JNDO Great Service
Overall I was very pleased with my stay. The Front Desk Staff were very friendly. They were effective at giving direction to get to places like Science World, Train Station. No long wait for Airport Shuttle. Driver very pleasant. Food was excellent with a lot of choices and plenty. Hotel was quiet for a good sleep at night after a long day of walk. I would stay there again if I happen to be in the area again.
Down Side: Scary Area to walk at night.
August 19, 2014
Rated 5.0 out of 5.0 by cshAB Always my choice
This hotel is always my choice when I visit Vancouver.
They have a new gym and laundry facility added in recent years that brings much better value to the hotel.
Convenient location to the airport. Friendly staff who response to your need asap.
August 18, 2014
Rated 5.0 out of 5.0 by miss japan great service, relaxing feel to rooms
We enjoyed our stay and would come again, no problem! The breakfast was not a "pretend" breakfast, included everything from muffins, cinnamon rolls, eggs, sausages, toast, excellent coffee, etc. and a great place to sit and enjoy it!
Very clean secure parking, and overall - enjoyed our stay!
August 16, 2014
Rated 5.0 out of 5.0 by Euan Accomadtion and Breakfast
Excellent accommodation and helpful staff. Breakfast dishware and cutlery were not disposable items, this was the first Express which we have encountered this making breakfast an enjoyable experience..
August 14, 2014