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Rated 4.4 out of 5 by 103 reviewers.
Rated 4.0 out of 5.0 by Stayed for a school competition The beds were hard, I woke up with hip, knee and ankle pain, had great difficulty sleeping. The staff was absolutely wonderful, the young gentleman in the breakfast area, was fantastic. October 22, 2014
Rated 4.0 out of 5.0 by DECENT STAT I've stayed at this property several times since it opened. It is a fine place to stay. It is getting a little run down but not so much that it would make me stay elsewhere. October 20, 2014
Rated 4.0 out of 5.0 by Pleasant stay Our overall experience was pleasant. The man at front desk the first night was rude and condescending. The bathroom floor was a little dingy. The rooms were clean. The bed was a bit hard and the pillows need to be replaced. October 16, 2014
Rated 5.0 out of 5.0 by Excellent staff My daughters and I enjoyed staying in the hotel. The comfort of the lounge area for IHG guests was wonderful. We were able to spend time out of the hotel room and relax before bed with free snacks. October 14, 2014
Rated 5.0 out of 5.0 by Good location, Comfortable bed and great service. The location is great. Couple of nice restaurants and plazas around the hotel. October 14, 2014
Rated 4.0 out of 5.0 by Time for an over haul The hotel was everything I needed for the night, staff was friendly and helpful with directions, however, the elevator was not what I would consider clean, nor did the broken floor selector buttons inspire confidence from a maintenance point of view. The room was nice, but the hallways and doors could use a bit of an update. October 14, 2014
Rated 5.0 out of 5.0 by It feels like home! We visit family who live in the Rochester area for special gatherings. The Holiday Inn Express on Ridge Road is always our first choice for accommodation. The room are spacious, the beds are comfortable, the decor is attractive and best of all the staff go above and beyond to make our stay pleasant. We want to thank Ed (check-in) for his cooperation and good humour, and Kelly who always makes sure that we have a good breakfast before we start out for the day or say good-bye until our next stay on Ridge Road. October 10, 2014
Rated 4.0 out of 5.0 by Stay in Rochester/Greece, NY Window area in room was dirty. The little refrigerator in the room was noisy. Elevator was maybe the slowest in America. Other than that, location was good, staff was fine, the room was ok, you could tell it was an older establishment that needs updating. For an overnight stay, it worked. October 9, 2014
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