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Rated 4.2 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by WONDERFUL CUSTOMER SERVICE! I had a great stay at this Round Rock TX location! Francis and the rest of the staff were friendly and helpful and made for a very pleasant stay. I would recommend this location to everyone and will be staying here again soon. Thanks Paul November 16, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel Great service and super staff. I would stay there again without question! November 16, 2014
Rated 4.0 out of 5.0 by nice property, comfortable beds, pleasant staff, close to food. Awesome, nice room, nice staff, good location, easy access to highway, good restaurants near by. November 12, 2014
Rated 5.0 out of 5.0 by Wonderful experiencve This particular Holiday Inn Express was a remarkable property with the room laid out wonderfully with a lot of space and everything I needed. I would recommend this to anyone traveling to the area as a Hotel that goes beyond expectations from staff knowing my name on checkout without looking it up to having the room ready upon check-in. I cannot imagine anyone not being exceptionally pleased with this hotel. November 12, 2014
Rated 2.0 out of 5.0 by Stay somewhere else Rooms were not clean at all. Disgusting carpet and what appeared to be blood or body fluid of some kind on the shower curtain and bathroom walls. Whole second floor had bad smells that they attempted to mask with cleaning sprays. November 9, 2014
Rated 1.0 out of 5.0 by Stay at the Holiday Inn up the street ! Bad hotel. Bugs in room. Uncomfortable and dingy. There is a great brand new Holiday Inn up the street that is so much better but you won't get free breakfast ! November 7, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Round Rock Nice property. Convenient t Austin. Awesome Mattress... I should have stripped the bed and checked the tag but alas... There is never time in the mornings... I'd stay here again. The 2 Queen Suite with a fold out sofa worked great when traveling with children. November 6, 2014
Rated 5.0 out of 5.0 by Always great service I stay at this hotel once a year for the F-1 race. Always have a great experience. Rooms are quite, staff is always friendly, free breakfast and lady who works it are great! November 5, 2014
Rated 5.0 out of 5.0 by Comfortable and quiet The pillows were very comfortable. The breakfast was great. Especially the cinnamon rolls. The mattress could be improved but wasn't bad. Just not quite as good as some other Holiday Inns where I have stayed. All was very clean. Air worked great. November 3, 2014
Rated 5.0 out of 5.0 by Great service with friendly staff members The front desk staff and service staff at breakfast went out of their way to make sure I was comfortable and had my questions answered. Room was spacious and comfortable. November 3, 2014
Rated 5.0 out of 5.0 by Great service As always, professional service with a friendly attitude. Great front desk service and the same with the breakfast staff. Definitely recommend and will stay there again!! November 3, 2014
Rated 5.0 out of 5.0 by Friendly Staff All around great visit from start to finish....from check-in to check-out October 30, 2014
Rated 5.0 out of 5.0 by Hotel staff provided excellent service. 1) The room was great. 2) All the hotel staff that I interacted with were friendly, courteous, and very helpful. 3) The breakfast was delicious, the appropriate temperature and plentiful. October 23, 2014
Rated 4.0 out of 5.0 by nice location. Would stay at other Holiday Inn Express locations in the future. Have stayed at other Hotel Chains in the past and rate this stay as one of the best so far. Planning on taking more short weekday and weekend trips in the future and plan on booking with you're facilities when possible. October 21, 2014
Rated 5.0 out of 5.0 by Work stay Work stay, went well quiet and comfortable. Easy to get into and out of. Was easy to find. October 21, 2014
Rated 5.0 out of 5.0 by Totally Great Experience My overall experience was great. I travel regularly for business and Holiday Inn Express is one of my first choices if available in the area of my travels. The staff is always friendly and helpfull and the rooms are comfortable and COOL! I loved the fact that I could lower my thermostat on the air conditioner as low as I needed it to go for my comfort. Some hotels I have used in the past have them programmed to only go so low, and I usually get too hot. Usually, if I'm cool I'm happy. Very much enjoyed my stay! October 20, 2014
Rated 5.0 out of 5.0 by Great service The woman who took care of the breakfast was especially attentive and helpful. I had wonderful service also from the front desk staff. October 19, 2014
Rated 5.0 out of 5.0 by Thank you for the hospitality! Let me start out by saying, 'I am one difficult person to please!' But, I have no complaints about my stay here. If there was something to complain about, I would find it and complain. I arrived from Wisconsin hours before check-in time. However, I was allowed into my room after a few things were straightened out for me. All the weekday staff were concerned about whether my stay was going well. The continental breakfast was great, the rooms were clean and the bed was comfortable. I am a germaphobe that has to clean things regardless of whether they have been cleaned or not. I didn't feel that need to clean everything in my hotel room which I always do anyway. This hotel absolutely exceeded my expectations, which as most people who know me would have to admit, is nearly impossible! Next time I'm in the Austin-area, you can bet I'll stay here again! October 19, 2014
Rated 5.0 out of 5.0 by Great Visit Hotel was clean, neat and comfortable. Hotel was convenient to get to. October 19, 2014
Rated 5.0 out of 5.0 by good location for my needs near the place I needed, close to the Outlet shopping center October 7, 2014
Rated 4.0 out of 5.0 by Overall good experience Nice property in great vicinity of the things we wanted to do while visiting. Only real negative was the abundance of crickets that decided to visit the same weekend we did. October 6, 2014
Rated 5.0 out of 5.0 by Business Stay Great staff, wonderful hotel and you are surrounded by what you need for your stay! October 6, 2014
Rated 5.0 out of 5.0 by mrs, grandma of team player football game visitor. great service, comfort, frienly, good tasty food. also got directions at front desk. September 24, 2014
Rated 5.0 out of 5.0 by Great Hotel I was met with a smile and my reservations were ready. The room was clean and comfortable. In the morning, the lady in charge of breakfast area was the nicest, most efficient person I have ever met working in a hotel. I wish I had gotten her name so she could be recognized by her company. I stay at the IHG hotels most of my time and this is the best I have been in. Jack C. September 24, 2014
Rated 5.0 out of 5.0 by Business Stay in Round Rock The Holiday Inn Express is very nice. The staff is very courteous and professional. The hotel was clean and neat with very nice guest rooms. Breakfast in the morning was varied and delicious. September 21, 2014
Rated 5.0 out of 5.0 by great service quick check in and out courtious employees clean rooms and facilities September 20, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean facility The ease of check out, friendly staff, and cleanliness of the rooms were amazing! I would definitely stay here again! September 19, 2014
Rated 5.0 out of 5.0 by relaxing and comfortable room I loved this hotel. I will definitely be going back. September 14, 2014
Rated 5.0 out of 5.0 Spacious and functional room The room was very comfortable and had everything needed including a mini kitchen with refrigerator, microwave, sink, coffee maker, sofa bed, sitting area, television veiwable from all areas of the room. Extremely spacious. September 13, 2014
Rated 5.0 out of 5.0 by Great room and wonderful staff I booked a two queen bed suite. The room was very spacious. Everything was in great working order, the room was clean, the towels were great and the bed was very comfortable. The front desk staff and the lady working the breakfast area were all so friendly- it was quite refreshing! September 8, 2014
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