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Rated 4.6 out of 5 by 22 reviewers.
Rated 5.0 out of 5.0 by Never had a bad stay I travel to Saint John about 5 times a year for business and have stayed at this hotel every time. I have never had a bad stay. The rooms are always clean and comfortable and the front desk staff very welcoming. They have had a number of evening events over the years that have included hockey night with some beer and food. I noted that they are now offering soup in the early evenings on Monday through Thursday but unfortunately my arrival was late during my last stay so I did not get to try it out. The only downside is that the hotel is a little way from the downtown area where there are numerous restaurants but there is a small pub just off the lower level parking lot and a few more a block or two away so go out and explore. Once the province gets the highway work done the access to the hotel will be back to very simple. Until then you might want to follow the signs to the Reversing Falls and come across the bridge and up the hill and the hotel is on your right. May 4, 2013
Rated 3.0 out of 5.0 Checked out... too noisy I don't complain. I just check out and go to the next hotel. You should know better than to put a long term business traveler in the same location as the one night party crowd. I was in town for weeks. When i checked in here my original reservations was for about a week and I was put in an end room on the 4th floor. I normally prefer the top floor end to avoid the one night party guests so I was a bit apprehensive but I thought "oh I'll give it a try" rather than constantly having to beg for a quiet room at check in. Sure enough... the last two nights I was there there I had 15 guys going in and out of the room across the haul. The second to last night I even had girls coming to my room by mistake! Non stop banging of the door half the night. They were doing the thing with the door lock out so the door bangs hard and then in and out, in and out... April 20, 2013
Rated 5.0 out of 5.0 by First Among Equals Your establishment is turning out to be "first among equals". I love the upgraded outside area and the lobby is very comfortable. The complimentary drink and soup are a wonderful touch to hospitality. I have enjoyed my stay here always and would return each and every time I am in St. John. Keep up the good work. April 17, 2013
Rated 5.0 out of 5.0 by Great room and staff went above and beyond We stayed a total of 6 nights in a king suite in March. The room was great for a longer stay with extra living space and a kitchenette with microwave, minifridge, small sink and some disposable dishes making it possible to prepare some meals in the room and relax. During a snow storm we woke up to find our vehicle cleaned off and ready to go which was nice. The staff were very friendly and helpful. A special thank you to Greg at the front desk who was very kind and helpful. April 3, 2013
Rated 5.0 out of 5.0 by Great Service Stayed here for my daughters wedding night, March 23/14.The hotel gave her two rooms to get ready in before wedding they were absolutely wonderful.The two men who worked behind the front desk,( one who was there when we got there, and the other was there when we returned from the wedding dance), were so accommodating and so very nice , polite , and very professional , which are the type of employees some hotels are lacking on their front desks.Room was very clean, very nice, and the bed ,pillows, linens were above average and extremely comfortable.This hotel went above and beyond to make us all feel special and comfortable during this special time . Highly recommend this hotel , very impressed!! March 31, 2013
Rated 5.0 out of 5.0 Great Location, Great People, Great Place Hotel is always super clean, staff is the greatest, breakfast is great. Would recommend it very highly. March 13, 2013
Rated 5.0 out of 5.0 by Great Staff I got in at 1:30AM and they were expecting me. They had my keys ready and welcomed me in. For breakfast I found the staff equally helpful and happy to assist me. February 18, 2013
Rated 5.0 out of 5.0 by Always Enjoy my stay here Excellent as always. The soup you offer in the evening is super. Always enjoy it. February 18, 2013
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