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Rated 4.5 out of 5 by 370 reviewers.
Rated 5.0 out of 5.0 by great friendly hotel.... upon arrival, staff is always welcoming. plus the shuttle is great to use, as there is always a friendly person/we had josh. it was perfect for us to go to old town. the hot tub we used, and its well maintained & very clean. this holiday inn express fit our needs perfectly, thanks again, & we'll be back..... :) :) August 18, 2014
Rated 3.0 out of 5.0 by Parking I choose this place because they offered parking while I flew out of town. They wanted me to turn over the keys of my new car I just bought, so they could move it in an emergency. I've never heard of this, people I polled on line never have heard of this either. I am a Holiday Inn Club member but when I stay in San Diego again it will not be here. August 18, 2014
Rated 5.0 out of 5.0 by Great all around I could not have asked for a better hotel to stay in. This is my second time staying in this hotel and whenever I go to San Diego this will be the only hotel I stay at. Staff was very pleasant, take care of any issues very quickly and efficiently. Breakfast options were delicious. Can't wait for my next visit to the area! August 17, 2014
Rated 4.0 out of 5.0 by Good location for downtown but very close to the freeway Good Hotel overall with a great staff. The hotel is located about 25 feet from I-5 which can get loud at night. The Wifi was hit of miss in my room. I had to move next to the door to get a good signal. The parking garage works very well as it is has very easy access and is secure. Good hotel for a business traveler needing quick access to downtown. August 17, 2014
Rated 5.0 out of 5.0 by Great Location and shuttle service This location is close to many of the San Diego attractions. With their multiple shuttle vans they make it very reasonable and convenient for people attending conferences and conventions. August 16, 2014
Rated 5.0 out of 5.0 by Beautiful room with comfortable beds and great service. We loved our stay at the Holiday Inn Airport-Old Town. The rooms were beautiful. The beds were comfortable. The shuttles got us everywhere we wanted to go. We only had to pay extra for a couple of places. The staff was friendly. We liked the breakfast and we liked the hours that they served breakfast. It was close to the Airport and to MCRD which is partly why we were there. August 15, 2014
Rated 5.0 out of 5.0 by Good price and good location to airport It 's good pilrice and good location near airport. And It's really good to have own convenient store inside. For dinner, I dont have togo away. It's really nice. August 15, 2014
Rated 5.0 out of 5.0 by Holiday Inn Old Town Good location, rooms are clean, and property is close to old town San Diego. August 15, 2014
Rated 5.0 out of 5.0 by Great Hotel!!! Great hotel, not all rooms were ready upon check in, but were ready within 5 mins after first 2 rooms were checked in. We had to come back down to the front desk to get the rest of our rooms. Communication issue with front desk and housekeeping. The staff was very helpful with planning our vacation days, sending us to local attractions, and assisting with transportation and restaurant suggestions. I would have liked to receive points for our stay considering the total amount of all four rooms for four days a each. I will definitely recommend this property to family and friends. August 15, 2014
Rated 5.0 out of 5.0 by SD Retreat Loved the staff and the location of the hotel. I stay in HIE often for business and this is one of the best overall experiences I've had. August 14, 2014
Rated 5.0 out of 5.0 by Perfect weather and Air condition I had a great relaxing time. Just how I thought, the Jacuzzi was perfect and perfect time to check in as I acquired it. August 13, 2014
Rated 4.0 out of 5.0 by San Diego Old Town Experience A little over priced for looking at the freeway bot over all a nice place. The elevator was a bit in need of love. The staff very nice !! August 13, 2014
Rated 5.0 out of 5.0 by Great place to stay. . The location is convenient to everywhere we wanted to go. With the hotel shuttle and transit system we didn't need to rent a car. The hotel is nice and clean and the staff is super friendly and helpful. Good breakfast too! We will definitely be back! August 12, 2014
Rated 5.0 out of 5.0 by Quiet room/fantastic staff We were very pleased with our stay at Holiday Inn Express San Diego Old Town/Airport. The staff were wonderful. Our room was quiet. It was great. August 12, 2014
Rated 1.0 out of 5.0 by Could not sleep! I was on the top floor and I think there was an air conditioner unit or something over or very near my room. Every 20 minutes or so it would kick on and make a loud boom sound. I could not sleep much at all. But the worst part was that when I told the front desk, they just wanted to argue and tell me that there is nothing above my room, so nothing could be wrong. I didn't dream it for sure, I couldn't sleep. A simple apology would have been nice at least! August 12, 2014
Rated 4.0 out of 5.0 by Clean room, excellent hotel staff and breakfast Only complaint was the price of the room.. Understand your rate was competitive but too high for me to visit as often as we would like. Enjoyed our stay. August 12, 2014
Rated 5.0 out of 5.0 by In Town for a Wedding Overall it was a great stay. Nice rooms, surprisingly quiet due to the close proximity to the highway and airport. The location was convenient to everywhere I wanted to go. Love the breakfast and the 24 hour coffee and tea station in the lobby which also was stocked with apples. The wonderful staff promptly took care of any needs I had, including looking up directions to a church and calling them for the service times, and even lending me a phone charger. If you need to iron your clothes however, you may want to pack a travel iron. The iron in the room is awkwardly tethered to the ironing board and I ruined my skirt when the 2 cords became entangled and got caught up just hours before the wedding. August 11, 2014
Rated 5.0 out of 5.0 by Great Location and Stay The hotel was what I truly expected. Staff were friendly other than one lady at the front desk who didn't smile at all and not greeting guests or thanking after transactions. Kinda bossy or whatever, other than that the stay was perfect. Will recommend 'coz it is at the heart of San Diego and is almost always close to all attractions. August 11, 2014
Rated 5.0 out of 5.0 by Great Location This hotel is very close to the Old Town, MCRD, Airport, Shopping and Restaurants! August 11, 2014
Rated 4.0 out of 5.0 by Great Hotel with a Friedly and Professional Staff This is a great hotel located just minutes from Old Town. The staff is professional and friendly. Check in was smooth and fast despite the fact that my visit was during the annual San Diego Comic Con, which had the hotel booked to capacity. We never had to wait long for the shuttle service and there was always plenty of room available in the breakfast area each day. The parking garage is a bit tricky to maneuver in a suv or truck but other than that this is a nice place to stay and I will definitely stay here again. August 11, 2014
Rated 5.0 out of 5.0 by Easy checkin and check-out Ease of parking, check-in, and pick up f rom air terminal. August 10, 2014
Rated 5.0 out of 5.0 by Great Price for the extras Free shuttle to Old Town and the Airport and Breakfast made this a real deal for the price. August 10, 2014
Rated 5.0 out of 5.0 by Excellent staff The entire staff was wonderful during our five night stay. Traffic can be noisy but I always travel with a white noise machine and that helped a lot. Would stay here again. August 9, 2014
Rated 4.0 out of 5.0 by needs improvement Insane: Your electronic bathroom light goes on when one enters -- but never goes off. The front desk shrugs and says: "Some work well, others don't." In the middle of the night, one wants a nightlight, not 1,000 watts. And you insanely put a glass wall in the bathroom, guaranteeing that you awaken anyone else who happens to be asleep. Insane: Aim fan upward and at the room, not up to a plastic cover and into the desk. This was room 370. We stay their because our son lives less than a block away, but the last visit, we had a similar bath-light problem. August 9, 2014
Rated 5.0 out of 5.0 by Excellent in all respects This Holiday Inn Express at Old Town is a terrific choice for accommodations. I cannot fault the hotel in the slightest in any aspect. It is also located at a handy distance from Old Town shops and restaurants, and a free shuttle is available. The included breakfast has so many choices. You can't go wrong by staying here! August 6, 2014
Rated 1.0 out of 5.0 by Very poor location and layout. Overpriced. This hotel is named an airport location, but it is not anywhere near the entrance to the airport, nor near other airport hotels. This is located in industrial area between OldTown and the airport. The interior of the hotel is just renovated and fresh, but the the layout of the buildings creates less than secure feeling for the single traveler. Most rooms have access to ground level in this sketchy area. Some rooms are even located in basement off the underground, unmanned parking garage. The location and security were very disappointing. Worse, I paid a crazy amount for these unpleasant surroundings. August 5, 2014
Rated 5.0 out of 5.0 by Awesome stay! The staff here are very nice and accommodating. Whether it was picking us up at the rental car shop or driving us the airport at 5am, this hotel did all it could to help you out. The rooms are comfy and adorable. The man in charge of breakfast downstairs is really funny and personable. His recommendation of peanut butter on pancakes was great. The pool and hot tub are also really nice. I would definitely stay here again. August 3, 2014
Rated 5.0 out of 5.0 by Geat service The hotel staff is truly amazing and Jose, Vangie and Kylene should be recognizes for their outstanding customer service, comforting attitude and steadfast commitment towards the hotel guest and accommodations. The corporation or management should properly commend these individuals for their longevity and dedicated service. The breakfast food is excellent, well stock, immediately available and hot. August 3, 2014
Rated 5.0 out of 5.0 by Outstanding service & comfort Great staff & very comfortable beds. Nice hotel and good breakfast. Great value. August 2, 2014
Rated 5.0 out of 5.0 by Baja Adventure I stayed here twice during a workshop before and after our travel into Baja, Mexico. It is a surprising location perched on a hill in a residential neighborhood, but while exploring the area I realized how convenient the location was. I was able to walk to Old Town San Diego and could take the hotel shuttle to a variety of locations for entertainment (free). If you are looking for a hotel that is convenient to the airport and a variety of activities outside of a holiday weekend this is a good value. If you need a fancy pool and a resort atmosphere this is not the place. The highway is right next to the hotel and while I didn't hear anything while I slept it was something of a distraction sitting on the patio. What the hotel may lack in atmosphere it makes up for in service. The front desk people recommended GOOD restaurants, things to do, and even cab drivers. They fell over themselves to help and provide top notch service. They seemed to really like their job. I had two maintenance issues in my room and they were dealt with immediately. Breakfast each morning was remarkably good. They had a variety of fruit, yogurt, cereals, muffins, danish, and hot foods. Coffee is served all the time and they even have a buffet area where you can get your own serving plates and utensils if you order pizza. August 2, 2014
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