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Rated 4.0 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by Before/After Cruise Stay My husband and I stayed here before and after our cruise. Taxi's were easily available. Staff was very helpful with any requests. Recommended nice restaurants. Walking distance to a nice park on the beach.. Will stay there again. July 1, 2015
Rated 3.0 out of 5.0 by Concierge was very helpful The concierge was very knowledgeable about excursions around San Juan and the time constraints we were facing. June 30, 2015
Rated 5.0 out of 5.0 by Great location for a bargain price! We chose Holiday Inn Express Condado mostly because I am an IHG rewards member and we have been happy with the Holiday Inns & Holiday Inn Expresses that we have stayed in through this program. We stayed one night to be close to the beach and to Old San Juan before moving to a house in El Yunque for the remainder of our visit to PR. The price couldn't be beat and the location to the beach was perfect (just a quick walk across the street to a beautiful public beach#. The beds were comfortable and the room was clean. The staff was friendly and accommodating. Parking was easy #$15 for 24 hours in/out across the street). The included breakfast was as expected and consistent with the other HI Express breakfasts we've had, with the exception of not having fresh fruit available. I was surprised being in PR that they didn't offer fruit! The pool and whirlpool area was small but accommodating. We were a little tight with two adults & two young adult daughters in two double beds, but for the price and the location, it was worth it for only one night. June 30, 2015
Rated 3.0 out of 5.0 by Small rooms The rooms are very small compared to other Holiday Inn Express. Room was clean, beds were comfortable and I got a good night sleep but you feel very cramped in the room and bathroom. Bathroom had no place to put toiletries had to put them on a table outside of the bathroom. Good part is you are only a couple blocks from the beach and dinning. June 29, 2015
Rated 4.0 out of 5.0 by Good service for the price Good stay. Internet was inconsistent and breakfast very weak offerings. Front desk staff were friendly and very helpful. June 27, 2015
Rated 4.0 out of 5.0 by Small guest room The guest room is very small. The toilet is too close to the wall and my knees barely cleared the wall. June 23, 2015
Rated 5.0 out of 5.0 by Excellent hotel and excellent service We have family living in Bayamon, Puerto Rico. We booked this hotel because of the good reviews, price and location. We were not disappointed. The staff was very friendly and helpful and took interest in the welfare of their guests. We enjoyed being able to have breakfast at the hotel. Even tho the food was the same each day, there was plenty. The maid service was excellent.....bed made each day with plenty of clean towels. The only minor thing that we missed was having more English channels and news channels on the TV. Had trouble navigating wifi but internet was quick once accessed. The only problem was the lighting in the bathroom. It was not bright enough. But we worked around that. We loved this hotel. It is on a side street - not on the main street. It was quiet at night and we rested very comfortable. The hotel was within walking distance to drug stores, gift shops, restaurants and the beach was only a block away. I will consider this hotel the next time we travel to Puerto Rico. The bus stop was close. Just a great location to stay. We thank Holiday Inn Express Condado for a great stay! June 22, 2015
Rated 5.0 out of 5.0 by A hidden gem We flew into San Juan 3 days before our business meeting in February so that we could explore all that this great city had to offer. This hotel was the perfect location, only a quick 3 min walk to the beach, the bus stop and 5-10 min walk to great restaurants and night life. We always felt safe walking around this district at night and even tho the hotel is off the beaten path it is easy to find. The hotel was very clean and quiet. WE stayed on the top floor in the corner and had a view of the lagoon. Our bed was cosy and we both had a very comfortable sleep. Breakfast was basic but fresh and we were happy to be able to sit around the pool in the morning with our coffee before we ventured out for the day. We felt rested and relaxed after staying here. We highly recommend this hotel and will stay here again when we return in 2 years. Thank you for providing us with this gem. June 17, 2015
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