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Rated 3.9 out of 5 by 145 reviewers.
Rated 4.0 out of 5.0 by Enjoyed our stay Friendly greeting by Beatrix at the front desk who also provided a great suggestion for dinner spot within walking distance. Although we were several hours early for check-in, our room was ready. Loved the overhead lighting in the room, except when it was on, so was loud fan noise. Room was very nicely updated! Bed was comfy with nice linens and pillow (2 soft, 2 firm). Didn't like the sliding door going into the bathroom, and as with most hotels, would appreciate some kind of nightlight in the bathroom. Breakfast was crowded but it was a cruise day, so expected and was able to find a spot to sit out by the pool. Less than a block to beautiful park and beach. And a few blocks to little convenience stores, upscale stores, Walgreens, CVS, casino, restaurants. January 29, 2015
Rated 5.0 out of 5.0 by Go place to stay for a cruise! I stayed here before and after my cruise and find this place in a nice area. Public beach across the street, liquor store and a few bars within 2 blocks as well as shops and such. Staff is friendly and front desk is bi-lingual (English and Spanish)!! If you are staying before and after... the staff will hold something if you don't want to bring it on the cruise. My friends had a bottle and left it with them until we got back. Rooms are small to most HI Express types I stayed at, but it works well. You shouldn't be in your room anyways... just like a cruise ship.... you should be exploring San Juan. Parking is limited and is accessed by a remote to open the gate. The motel didn't have enough remotes when I stayed, they should work on that. The complimentary breakfast is the same as most HIEs. The pool is small, but usable... but set in a nice location. Overall I will be back here! January 28, 2015
Rated 5.0 out of 5.0 by A very relaxing start for our cruise, We flew in from Ontario Can along flight. Grab a taxi the airport to the hotel. Check in was quick and easy. our room was nice and clean, including the bathroom . We checked out the pool and hot tub for later use.. At the desk the very nice young lady gave us directions for lunch and drinks down by the bay. The meal was good and the drinks cold . and the scenery just great. . We walk around a bit then back to hotel to relax by the pool. We ate a late dinner at a nice outside patio down by ocean . Just a great relaxing evening. We had A good nights sleep, and a very good breakfast a the hotel. Checked out about 10:00 and took a taxi to the cruise terminal. We certainly recommend this hotel. Everything is done right good service , very clean ,and very friendly , a good cruise stop. We'll be back again. Challon January 27, 2015
Rated 5.0 out of 5.0 by Buena actitud y profesionalidad del equipo humano Todo correcto, excepto la conexión a Internet que se hizo muy difícil en mi habitación, aunque en el resto de las zonas comunes funcionó bien. January 25, 2015
Rated 5.0 out of 5.0 by Clean, quiet, comfortable and attractive modern room and bath. Enjoyed my overnight stay at the Holiday Inn Condado. The rooms was attractively decorated with modern finishes. The bathroom was really nice. The Condado is only 2 blocks from the beachfront. Shuttle would be nice. I had to pay $18.00 from the airport! January 24, 2015
Rated 1.0 out of 5.0 by Poor Service Could not check in on time because the room was not ready. Was extremely disapointed with the service I was given at the front desk. January 23, 2015
Rated 5.0 out of 5.0 by Great for the price The room was nice, the service was great, and the food was ok. If they spent a little more time on the morning breakfast this would be a 5 start hotel with a 3 star price. January 22, 2015
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