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Rated 4.1 out of 5 by 114 reviewers.
Rated 3.0 out of 5.0 by Housekeeping I stay in LOTS of Holiday Inn Express by my choice. This HIE has the worst housekeeping dept. I was there last week for 5 nights. Our room was cleaned and replenish 1 time. I had to go to front desk 2 times to get towels & 1 time desk clerk brought towels to our room and pick up over flowing trash. Never changed our sheets. Never recognized as a plant I'm member. I asked for a upgrade to a suite she never looked just said no upgrades. August 26, 2014
Rated 3.0 out of 5.0 by Friendly staff The front desk staff was very friendly and concerned about my safety when I decided to walk to a convenience store nearby. Being late at night, I was a little concerned about walking there but had no issues. August 26, 2014
Rated 5.0 out of 5.0 by Richmond Holiday Inn Express In keeping with good Holiday Inn Express brands in the areas of efficient check in, clean comfortable rooms, good internet service and convenient locaction for business. August 23, 2014
Rated 4.0 out of 5.0 by Good hotel Had no problems during my stay. The rooms were nice and large. This is a solid hotel and a great place to stay. August 23, 2014
Rated 5.0 out of 5.0 by Great place Great place for the price, an the staff was great. August 22, 2014
Rated 5.0 out of 5.0 by Great Experience The Holiday Inn Express was clean throughout and the staff was cordial and professional. August 22, 2014
Rated 4.0 out of 5.0 by Great Service The front desk clerks were very friendly and helpful with recommendations for dinner. The pool was out of order when we were there but the desk clerk said we could use the Holiday Inn pool next door. Rooms were comfy and clean. Could hear a little jet noise overhead but not where it interrupted sleep. Beds were comfortable and the hotel is pet friendly!! August 20, 2014
Rated 4.0 out of 5.0 by Great value, close to airport I have stayed here in the past. It has been excellent. Close to everything, airport, Richmond downtown. I will stay here again. August 19, 2014
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