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Rated 4.1 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Great Service The service personnel assisted me in two areas. I needed a razor and was given one with a smile. Secondly, I could not access anything on my I Pad and the desk clerk on duty asked me to bring my I Pad to the check-in counter and she would look at it and enter the correct codes so it would work. I gave the I Pad to her and within three minutes she had it working. September 25, 2014
Rated 5.0 out of 5.0 by A Great Hotel and Would Recommend It I stayed here for three nights on business - I had no issues and the first floor room as they called it (it's actually on the second floor) was the largest room I have ever stayed in - suites included. The staff was great from the shuttle drivers to front desk. This gets an A+ rating by me. If I had one caution - and this is not the hotel's fault - there are no restaurants within walking distance if you shuttle over and do not have a car. The closest option is a WAWA convenience store with 5 minutes walking but they have a sub shop in there which was fine. Great Place - Great Value - Nice Job September 24, 2014
Rated 2.0 out of 5.0 by Ok The hotel was ok not the best ,it looked old in the rooms. Housekeeping was great ,they gave me towels when I needed it. Cheryl at the front desk was great. I thought the shuttle guy was nice nice September 24, 2014
Rated 5.0 out of 5.0 by Terrific Service We received terrific service while we stayed at the Holiday Inn Express on the night of September 10, 2014. The room was clean and the bed was comfortable. We were treated to bottled water and a package of trail mix which made for a nice snack. September 17, 2014
Rated 4.0 out of 5.0 by Good Holiday Inn Express We were satisfied with our stay. It is a little tricky to find if not familiar with the Airport area. Nice accommodations and property. September 16, 2014
Rated 5.0 out of 5.0 by Dependable Comfort To our surprise and enjoyment we had a double with a living room. September 16, 2014
Rated 5.0 out of 5.0 by Excellent Excellent stay, Friendly staff. Comfortable room. I highly recommend. September 14, 2014
Rated 5.0 out of 5.0 by Always Consistent With the Holiday Inn Express at Richmond/Sandston, I know what to expect, and that is what is delivered, every time I stay there. September 11, 2014
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