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Rated 4.1 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by COMING HOME I find every visit starts with a greeting given sincerely by the staff. My questions have always been answer promptly. The lobby has always been in proper order and used. On checking in I was advised that there was a problem with a broken water pipe which supplied the hotel and room would be ready after noon. I returned 1700 hrs and signed in and went to my room. This interruption did not cause me any set back. Things like this happen at home or on travel. September 1, 2014
Rated 5.0 out of 5.0 by Good place to stay Great staff, service and hospitality. Areas were clean. Very confortable rooms. Close to the airport. Definitively will stay again. August 29, 2014
Rated 5.0 out of 5.0 by Great spacious room, very clean and nice Don't waste time looking any further, this is the best lodging to be found at this price. We will be back next year for sure. August 28, 2014
Rated 3.0 out of 5.0 by Housekeeping I stay in LOTS of Holiday Inn Express by my choice. This HIE has the worst housekeeping dept. I was there last week for 5 nights. Our room was cleaned and replenish 1 time. I had to go to front desk 2 times to get towels & 1 time desk clerk brought towels to our room and pick up over flowing trash. Never changed our sheets. Never recognized as a plant I'm member. I asked for a upgrade to a suite she never looked just said no upgrades. August 26, 2014
Rated 3.0 out of 5.0 by Friendly staff The front desk staff was very friendly and concerned about my safety when I decided to walk to a convenience store nearby. Being late at night, I was a little concerned about walking there but had no issues. August 26, 2014
Rated 5.0 out of 5.0 by Richmond Holiday Inn Express In keeping with good Holiday Inn Express brands in the areas of efficient check in, clean comfortable rooms, good internet service and convenient locaction for business. August 23, 2014
Rated 4.0 out of 5.0 by Good hotel Had no problems during my stay. The rooms were nice and large. This is a solid hotel and a great place to stay. August 23, 2014
Rated 5.0 out of 5.0 by Great place Great place for the price, an the staff was great. August 22, 2014
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