Rated 4.2 out of 5 by 384
Rated 3.0 out of 5.0 by tnice 43 comfortable bed
nice area to stay very ease to get to the bed was very comfortable and the bathroom was very clean.
June 22, 2016
Rated 5.0 out of 5.0 by Vava13 Clean, comfortable and easy.
Holiday Inn Express is wonderful. Always clean, modern and simple. Nothing is over the top and the breakfasts are very fulfilling and save time and aggravation in the morning so one can get on with the day without having to figure out where to go and what to do besides incurring another expense.
June 5, 2016
Rated 2.0 out of 5.0 by SpireMember50 Just not impressed
Upon arrival were were provided a key to a room that did not work. After coming back to the desk were were given a different room assuming the lock did not work on the first room. Three keys later and my family is just waiting and waiting it finally works. The front desk staff was so busy by herself that there was a significant amount of waiting between all the different keys. there were no sheets for the pullout couch so we asked or some when we left for dinner and were told that they would be in the room upon our return. When we returned they were not in the room so I had to make another trip back to the front desk to get them. We called for extra towels as there were only two even though the reservation said there were three in our party. Back to the front desk to get the towels. During the night the smoke alarn battery kept going off as it needed replacement so as you can assume we did not sleep much at all. The attention to detail, maintenance and customer service at this location needs to increase tremendously.
May 28, 2016
Rated 4.0 out of 5.0 by John from WI Good stah' poor houskeeping
The facility was fine but housekeeping minimal and billing was not correct.
May 24, 2016
Rated 1.0 out of 5.0 by Delta2K2 Just Not the Place for Us
My family and I went to this hotel for a quick over night stay for a graduation and could not even make it through the night. The room smelled of smoke, the bathroom floors looked like they were cleaned with a filthy mop, the bathroom sinks needed some TLC and the staff was the worst we had ever experienced. It was clear that the front desk person was not happy that evening and she took it out on customers... well... on my party.
May 18, 2016
Rated 5.0 out of 5.0 by Jmmy 89 Great Place To Stay
This is a great place to stay i mentioning this motel to everybody i know going to Richmond Va I hope they keep up the good work.
May 17, 2016
Rated 5.0 out of 5.0 by hellohihello great hotel
very clean, bright and comfortable, business center is excellent as well as the breakfast selection, would definitely stay here again
May 16, 2016
Rated 5.0 out of 5.0 by buterman Great Staff
Great staff greeted me at check in and made me feel at home. They offered and ordered our dinner from a local restaurant. They helped me set up meeting room and made several stop by to see if we needed anything.
May 10, 2016