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Rated 4.1 out of 5 by 198 reviewers.
Rated 4.0 out of 5.0 by Great stay! In town for one night. Room was very comfortable and the hot breakfast was delicious! February 25, 2015
Rated 5.0 out of 5.0 by Comfortable Stay before Flight We received a good value for the money with our stay here. The room was clean and it was a great place to park the car for a flight out of town. We did have to leave very early the next morning, but were happily surprised we could grab a bit of food prior to the stated opening hours of the breakfast. I felt there was a bit of a stale odor in the upstairs hall but it absolutely changed when we entered our room. Nice no-odor fragrance. I was disappointed to miss getting a dip in the pool for my arthritic back. The doors were locked a tad early. Overall, a good stay. Will stay here again before a trip. February 23, 2015
Rated 5.0 out of 5.0 by Great Service Great service and friendly, courteous staff. Good variety of food for breakfast and tasty. Overall, it was a great stay - only complaint was the bed was too soft. February 21, 2015
Rated 5.0 out of 5.0 by Good Stay Nice hotel, seemed lilke a new facility. Only thing that I didn't like was that the matresses were too soft for me, but not too bad that I had to ask for another room, so... February 20, 2015
Rated 3.0 out of 5.0 by First trip to Richmond area. Friendly staff, being a rewards clubl member and booking in advance does not get you any better service. Avoid room 102 as there is no sound proofing and the room is noisy all night long....couldn't hear TV from 4 feet away when someone used the elevator or water works. February 19, 2015
Rated 5.0 out of 5.0 Great Hotel close to the Airport Good clean, nice hotel close to the Richmond Airport and has an excellent Shuttle Service! But when you call for the Shuttle you won't see "Holiday Inn Express' on the side of the shuttle van but you will see 4 different hotel names, but this is the van you want! They don't tell you that when you call for a shuttle. But overall, great place to stay! February 18, 2015
Rated 5.0 out of 5.0 by Comfortable bed Stay was excellent , staff was very knowledgeable of the area, breakfast was good. February 17, 2015
Rated 1.0 out of 5.0 by Bedding I found a dirty paper napkin in my bed!!!!!!! It was in the sheets and I saw it when I crawled into go to sleep. Gross!!!!!!!!!!!!!!! February 17, 2015
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