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Rated 4.3 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by Brief but Comfortable Stay Stayed due to proximity to the airport. Have stayed here several other times and have always appreciated the professionalism and friendliness of the customer support team. Rooms are clean and comfortable. February 5, 2016
Rated 3.0 out of 5.0 by Buen hotel, mala experiencia Un buen hotel de descanso y negocios. Hasta esta ocasión un servicio impecable. Estoy molesto por que en esta ocasión pedí a recepción me confirmaran costo de una llamada nacional (por el hecho de que ya no tiene costo la larga distancia) y la señorita me confirmó que no tenía costo, le volví a repetir que realizaría la llamada a México DF y me volvió a confirmar que no tenía costo. Realicé mi llamada de conferencia de trabajo y otra de tipo personal y al realizar mi check out me cobraron la llamada y en el concepto me pusieron llamada internacional. Reclame el cobro y me salieron con que "si se cobra y no sabemos quién le dio la información" si solo estaban ellas 2 (no había nadie más). Realice el pago, pero me molesta la falta de honestidad de sus recepcionistas o la mala capacitación que recibieron si no saben dar una información tan sencilla y ademas no buscaron el resolver el error que provocó una de ellas (por que fui bastante claro al pedir la información y repetirla) no me parece justo. February 4, 2016
Rated 5.0 out of 5.0 by Bad experience I had the unfortunate experience of stepping on a scorpion after using the bathroom and returning to bed only wearing socks. The little bombshell stung me on the outer side of my foot instant pain and fire feeling up to the knee. I contacted the hotel and they imidieatly had the manager taking care of the situation. The manager personally took me to a clinic for treatment which was a four hour process of anti-venom and IV and he waited there the entire time.The manager and the hotel really stepped up to the plate, these little critters are hard to control. After returning from the clinic the hotel maintenance and house cleaning did a thorough check of the room taking every sheet off, shaking out the curtains, moving furniture. I can't say enough about the attention that was given to the situation. Holliday Inn Express took care of the medical cost and the accommodations as well. I can say that a bad situation occurred but they made it so much less stressful. February 2, 2016
Rated 5.0 out of 5.0 by Quiet Rooms Very clean comfortable rooms. Parking is plenty and safe. Visible presence of security personnel. Staff is friendly and attentive. Guest store in lobby with a good variety of snack and personal care items. January 31, 2016
Rated 5.0 out of 5.0 by Buen lugar de alojamiento. El servicio y la calidad del hotel es muy Buena y realmente fue muy reconfortante. January 29, 2016
Rated 5.0 out of 5.0 by Buen servicio y amabilidad Hotel muy limpio y bien cuidado en sus instalaciones, solo estuvimos 1 noche pero el servicio en general estuvo muy bien, la habitación cómoda y nos permitió descansar, el desayuno igual que en otros hoteles Holiday Inn Express, la estancia en general fue buena y placentera. January 26, 2016
Rated 5.0 out of 5.0 Puntaje IHG Al momento no se ven reflejados mis puntos por la estancia que tuve en el hotel January 25, 2016
Rated 4.0 out of 5.0 by ESTANCIA PLACENTERA Es un hotel cómodo para hospedarse y viajar a otros sitios por su ubicación, excelente servicio e instalaciones, algunos detalles que mejorar pero es una opción bastante aceptable considerando inclusive su costo, January 15, 2016
  • 2016-02-10 T12:16:46.092-06:00
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  • loc_en_US, sid_BJXAS, prod, sort_default
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