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Rated 4.3 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Comfortable room and friendly staff I enjoyed very much my stay. The rooms where clean and comfortable July 30, 2015
Rated 5.0 out of 5.0 by Silao Excelente ubicacion, muy buen servicio de todo el personal. Muy recomendable. July 27, 2015
Rated 2.0 out of 5.0 by Very good experience RUINED by poor customer service I am going to open by stating that my stay in Siloa HIE was problem free until a billing issue and the management response left me disappointed, unlikely to return. I booked my reservation based upon a work project schedule. When the project was delayed for a week, I forgot to update my reservation until after the cancellation deadline. I arrived a week later for a ten day stay. I found the one night added charge upon my return home. I understand the need for cancellation policies but some flexibility is also appropriate. Unfortunately, the management of this hotel is not at all flexible. They twice refused to credit the one night after giving them 20 nights of business (myself and a coworker). In 15 years of field work usually travelling at least 40 weeks per year, I stay in a lot of hotels. They obviously don't understand the frequent business traveler and therefore I will not return July 18, 2015
Rated 4.0 out of 5.0 by 出張 日本語放送のテレビが有ればもっと良いと思います。 従業員の方々のサービスはまずまずといったところでしょうか。 July 12, 2015
Rated 5.0 out of 5.0 by ALIMENTOS EN LOS DESAYUNOS BUFFET, DEBERIA HABER MAS VARIEDAD EN ALIMENTOS Y BEBIDAS, AUNQUE DEBO DECIR QUE EL DESAYUNO FUE EXCELENTE, SOLO INCLUYAN POCO MAS VARIEDAD DE LOS DESAYUNOS. June 24, 2015
Rated 5.0 out of 5.0 by Silao, Gto. Very good experience with this stay. Nothing else to say about it. June 22, 2015
Rated 1.0 out of 5.0 by NO LO RECOMENDARIA ME HICIERON UN CARGO INDEBIDO DONDE COMENTAN QUE LA DEVOLUCIÓN LA REALIZARAN EN DOS DÍAS Y SON ONCE DÍAS SIN QUE SE RESUELVA EL PROBLEMA Y CUANDO HAGO LA RECLAMACIÓN A MI BANCO ME INDICA QUE SE LLEVARA 21 DÍAS MAS. PÉSIMA EXPERIENCIA June 15, 2015
Rated 3.0 out of 5.0 by 普通レベル 全体に悪くはありません。フロントデスクとのコミュニケーションや朝食に関しては、慣れてしまえば困ることはありませんが、初めて宿泊される方は困るかも知れません。 June 9, 2015
  • 2015-08-02T11:18:46.887-05:00
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  • cp-1, bvpage1
  • co_hasreviews, tv_209, tr_209
  • loc_en_US, sid_BJXAS, prod, sort_default
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