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Rated 4.6 out of 5 by 149 reviewers.
Rated 5.0 out of 5.0 by Nice Familiar Place It is so nice to have a familiar, comfortable place to relax and sleep in an unfamiliar town. September 25, 2013
Rated 4.0 out of 5.0 by outstanding hotel Upon arrival - we were upgraded to a suite with two queen beds and we didnt even ask for it. Opened the door to an outstanding room. Wide and spacious. Excellent little inside swimming pool and adequate workout area. All within easy distance to our two destinations - Flight 93 Memorial and Seven Springs. We would definitely stay here again. September 20, 2013
Rated 5.0 out of 5.0 by Clean and comfortable! Stayed here with my dtr. The staff was friendly and the hotel and room were clean. I liked the frig in the room and the breakfast was good. September 11, 2013
Rated 4.0 out of 5.0 by Getting to the hotel Overall a good experience. Would have been excellent if the turnpike ramp didn't make it so difficult to get to. September 5, 2013
Rated 5.0 out of 5.0 by Holiday Somerset more than expected My stay and the Holiday Inn Express in Somerset was great. The front desk staff were friendly and helpful. The room was clean and spacious. Breakfast was very good. Overall, this is one of the best Holiday Express hotels I have stayed in is far better than the other hotels in Somerset that I have stayed in. September 2, 2013
Rated 5.0 out of 5.0 by Consistency is Key! It is so nice to know that no matter where you are traveling...a stop at a Holiday Inn Express will be a perfect place to rest. You will have a clean, comfortable room, with all of the amenities needed! You will also have a nice, filling breakfast for you the next morning! I do wish that the eggs tasted a little more real, and less powdered, though August 29, 2013
Rated 5.0 out of 5.0 by good stay everything was good. the room was spacious and clean August 28, 2013
Rated 2.0 out of 5.0 by Not quite what we expected Nice sized room and tasty breakfast, but we were a little surprised to find that our 2 Bed Suite was all one room without even a partial dividing wall. The sofabed mattress was so uncomfortable we decided not to bother using it and slept on the couch folded up instead. The room was not ready when we arrived and there were no luggage carts available, so we had to wait around before we were able to check in. From our experiences with Holiday Inn in the past, I expected better. August 22, 2013
Rated 4.0 out of 5.0 by Would have liked to know...... We called hours in advance to make reservations. After travelling 9 hours to arrive at this destination we found there was a motorcycle rally taking place the next day. This hotel and at least two others right near by were filled with motorcycle riders. They were all there for a yearly ride for the victims of 9/11. The whole parking lot and lots at each hotel were full of motorcycles. We would have liked that the lady who answered the phone at the hotel inform us of this yearly ride. We probably would have chosen a different location for our stay that night. Some of the motorcyclists were loud during the night and early morning. This is not the fault of the hotel, we know. The reason for this note about this is because the woman who answered the phone at the hotel knew this was a yearly event. Why she did not inform us of this, I have no idea. It should have been told to us as she said she only had a few rooms left for the night. The other thing that bothers me is she said "they would not honor my husband's veterans status for a discount". When we arrived a younger woman helped us and also gave us the "veteran's discount" we had asked for earlier. We chose to stay at Holiday Inn Express because we can rely on a comfortable, safe place to rest for the night. We truly appreciate that Holiday Inn Express honors my husband's service. Especially being a "Purple Heart" recipient , of the Vietnam War. August 20, 2013
Rated 5.0 out of 5.0 by Best experience Four day trip, 3 hotels, Holiday Inn Express was the best of the three far and away. Price, amennities, breakfast, my so called elite hotels disapointed me big time. This was my second visit and I plan to return next year. Thanks so much for making my experience great. August 19, 2013
Rated 5.0 out of 5.0 by beautiful room beautiful room and great breakfast......highly reccommend August 17, 2013
Rated 5.0 out of 5.0 by Clean and Comfortable All the service staff should get a big raise for keeping this place so clean and making the guests comfortable. We used a handicap-access room and a desk clerk called soon after we checked in to let us know we could call any time if we needed something. The only thing I would say that could improve is the breakfast area. It gets congested when people converge. They should get two waffle makers instead of the slow pancake thing. Also, the furniture is bulky and takes up a ton of space that could be used to ease traffic flow. Breakfast staff is great but it is hard to keep up with a crowd. Also, please raise the temperature level of pool. Laundry is waaay too expensive! $4.00 to wash and dry!! It's free at a lot of hotels! Just a few suggestions! Don't forget the raise for those hard-working employees! August 17, 2013
Rated 4.0 out of 5.0 by Somerset Very nice hotel and staff. Typical average Holiday Inn breakfast though. August 16, 2013
Rated 4.0 out of 5.0 by Outside noise is an issue. The "only" problem I encountered while staying here, the hotel is located right beside the entrance and toll booth to the PA TURNPIKE. So there is lots of outside noise, especially from inconsiderate truckers that don't know when and when not to use their Jake Brakes! Oh, there is also a Harley Davidson Dealership close by, so you also have that noise to contend with. August 12, 2013
Rated 5.0 out of 5.0 by Could not have been better! We stopped here because it was the half point to Williamsburg. We were so happy we did! The rooms were big and beautiful. The bed was so comfortable we felt like we were at home. We were travelling with our son's family including 4 children. It was a nice break for the kids; they swam and enjoyed the rooms. The free breakfast was out-standing, a wonderful variety. Holiday Inn is always our choice and we always recommend them. Visit this Holiday Inn!!! August 2, 2013
Rated 4.0 out of 5.0 by Awesome staff!! I was unable to find my jewelry and had to leave. We left a description with the front desk and on our return trip stopped to see if it had been found. I was so impressed that my jewelry was found and had been turned in to the front desk. I would highly recommend the Holiday Inn Express in Somerset, PA. July 31, 2013
Rated 5.0 out of 5.0 by Well Loocated and Excellent Accomodations This hotel is located immediately adjacent to the PA turnpike exit; which made for easy access and egress to the hotel. The facility is well maintained and the staff is very accomodating, especially those servicing the breakfast/great room area. We were also very pleased with our room, which was a two bed suite with a pullout sofa that was more then adequate for our stay. July 25, 2013
Rated 5.0 out of 5.0 by great customer service, great management This has been my third trip to this HI express in less than two months and just like my other stays the staff and management really seem to enjoy being in the hospitality business. On my recent trip I had the opportunity to meet the owner Manny his son. the general manager. The owners are committed to doing things right and making everyone's stay enjoyable. The place is well kept, clean, and the front desk personnel always wear a smile and are truly sincere about how to make your stay more enjoyable. I strongly feel the IHG Corp should take some lessons from this HI express and incorporate their methods of " taking care of the customer" to the other HI express locations, that seemed to forget us the customer. IHG themselves should take some lessons from these owners on customer relationship building, and following through on the promises made, yet not committed to nor followed. Thank you for meeting my expectations HI express Sommerset PA July 22, 2013
Rated 5.0 out of 5.0 by Great service, enjoyed our stay When we checked in, the lady at the front desk gave me the cost for the night, I asked why some much, it's a Thursday, not a weekend, she said that was competetive. Then the manager said to give me a coupon rate, saving $20. I really appreciate that. The snack pack should be enough for 2 people. Breakfast was excellant, her service was great. We like the new decor of the rooms. July 20, 2013
Rated 5.0 out of 5.0 by New Hotel This hotel has been there for about 1 year, everything is new in it. Rooms are great, clean and the beds are excellent to sleep on. Very comfortable. The fridge actually worked. One negative... SLOW INTERNET. For whatever reason, I felt like I was on a 28K modem. Other than that, it was great. July 15, 2013
Rated 5.0 out of 5.0 by Very nice place We stayed at the Holiday Inn Somerset on our way to Philadelphia. The hotel is very conveniently located right off the turnpike. Everything from check in to check out was easy. The room was clean, beds were comfortable, several choices for breakfast. The eating area was clean and neat too. I would stay there again with no problem. July 9, 2013
Rated 1.0 out of 5.0 by Need small pillow There were no small/thin pillows. I had to stuff a pillow case with a few clothes as the pillows were all too high. The man above us was stomping around so I could't sleep, and when he stopped, kids down the hall started yelling and slamming something. It wasafter 12:30 when it was quiet. Check-in was very slow. Another clerk was needed. No fresh fruit at breakfast, The hostess there was excellent. July 8, 2013
Rated 4.0 out of 5.0 by Nice room but high-speed internet does not exist This is our second stay at this particular hotel. The room and furnishings were what I have come to expect from a Holiday Inn Express, very clean and very comfortable. The service was good as was the breakfast fare. BUT, and this is a big but, they advertise high-speed wireless internet but believe me, it is anything but that. We tried it during the day, in the evening, and well after midnight but it was so slow that we could not even get to play a card game on Yahoo. So, if you are planning on using your laptop for anything other than maybe reading your e-mail or maybe checking the news then it might be ok. Oh, and one one thing, forget trying to pull up the weather map on weather.com, it would time out every time we tried it. July 7, 2013
Rated 5.0 out of 5.0 by Worked for us We had 2 rooms for 3 nights. Decent value but it would have been nice if rooms could have been cheaper, but that's the going rate in the area. Rooms were clean,comfortable. Breakfast was good except by week's end refrigerator with milk, yogurt etc. was nearly empty. July 3, 2013
Rated 5.0 out of 5.0 by Thunder in the Valley Stayed for Thunder in the Valley motorcycle run. The staff were very friendly and knew everything about the area and how to help out of towners. They even had rags for us to clean our bikes off. Rooms were clean and nice, breakfast was always plentiful and even during the busy time there was always food. Sound silencing was good, we were right over the parking lot and barely heard the bikes and some were very loud outside. June 29, 2013
Rated 5.0 out of 5.0 by Very Convenient and confortable. Nice hotel, convenient to the turnpike. Offers breakfast daily, very taste and kept well stocked and cleaned up. Always friendly staff everywhere. June 21, 2013
Rated 4.0 out of 5.0 by Only one drawback The room was excellent. It was very clean and the beds were comfortable. The only drawback was the "high-speed" internet. We have stayed at various Holiday Inns and Holiday Inn Express's and this one had the slowest internet connection of all. We did speed tests using various websites and the maximum download speed was 1.2 MBPS and the maximum upload speed was only 0.3 MBPS. All of the other places we have stay at were in the 2.5 MBPS download and 0.7 upload area. Because of the slowness I was unable to complete some work tasks. June 14, 2013
Rated 4.0 out of 5.0 by priority club benefit - early check in We were able to check in at 1:30 pm in order to rest before others in our party arrived. Our family occupied two queen suites and one king room for two nights. The suites are laid out better than the king room which has too large an empty space as you enter. The breakfast bar offered a variety of food. Hotel staff were friendly and helpful. The grandchildren enjoyed swimming in the well-maintained indoor pool. The site of the hotel is somewhat tricky to access unless you are coming directly off the PA Turnpike. June 14, 2013
Rated 5.0 out of 5.0 by Great location and service As a last minute reservation (en-route while driving) this HIExpress was a great find. The property is located with a great view, the staff was excellent in all facets and the overall room and stay were a very good value. Will definitely stay again when in the area!! May 30, 2013
Rated 5.0 out of 5.0 by Nice, Newer Hotel This is our third stay at this hotel. The staff (especially Kayla) is superb!. The beds are comfortable, the room is large and the hotel is new. The rooms are very clean. The indoor pool is wonderful. The best hotel choice if you must stay in Somerset PA May 10, 2013
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