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Rated 3.8 out of 5 by 615 reviewers.
Rated 4.0 out of 5.0 by Park and go Conveniently situated and reasonably priced. Have stayed here several times and it is consistent. April 30, 2015
Rated 5.0 out of 5.0 by Bexcellent stay Good hotel excellent location pleasant staff What more can you ask for April 28, 2015
Rated 4.0 out of 5.0 by ideal airport stopover Rapid and efficient check-in , staff polite and helpful. Comfortable room and bed but cold on arrival ( no heating on in room). Aircon/ heating noisy so after a while and as we were going to bed turned it off.Would be distracting in night. Very quiet room with very thick window glazing so did not hear aircraft at all.Only downside is noise of other residents leaving for flights. Would be helpful to have instructions as to shower operation somewhere in bathroom...I did not work out how to get shower hot water so my shower was tepid. As usual in most hotels, not enough small cartons of milk provided in the room to have a decent cuppa. Good hot and cold breakfast with lots of choice, but. I would have liked to see bacon and mushrooms on the menu for the cooked breakfast rather than just eggs , sausage or beans. Be aware that the shuttle bus costs £3 per person for a single journey of approx 5 mins and goes half-hourly only with a break between 1am and 4 am.Factor this in in hotel costs and convenience. Overall fine for a stopover and would use again. April 27, 2015
Rated 2.0 out of 5.0 by Not the best stay I have had with IHG This is an airport based hotel so it was busy but then the management should also realise this and have staff/food items to cover. Check in was very slow, restaurant had run out of some item chices, bottled beer was warm. The waitress called Linda was very apologetic and attentive however and should be commended. There were problems with the TV/remote also which did not function correctly. April 26, 2015
Rated 4.0 out of 5.0 by Great stay Enjoyable one night stay in what could have beena noisy Airport Hotel. Staff very friendly and accommodating. April 25, 2015
Rated 5.0 out of 5.0 by excellent location Stayed two nights - in overnight transit both ways in/out of Stanstead airport. First night stay was excellent, the second night was not so due to the bed not being so firm, it had a dip in it which with a bad back did not give me a good nights sleep. April 23, 2015
Rated 5.0 out of 5.0 by Nice to have a relaxing place to stay after the unfriendly airport Great spacious common facilities with a full service restaurant with great food and friendly service. Also, I appreciated the helpfulness and competence of the management when I encountered a problem. April 22, 2015
Rated 5.0 out of 5.0 by Comfortable bed and good reception staff Great hotel for a one night stay over. We arrived at 00:15hrs and were very pleased to see the kids sofa bed was made out. Had a lot of problems in the past where hotels don't make up the sofa bed ready for our arrival. Average breakfast but nothing to complain about. Generally a great hotel. Very nice reception staff. April 22, 2015
  • 2015-05-03T10:39:28.195-05:00
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