Rated 4.0 out of 5.0 by Erika2305 Lovely spacious room
I was very impressed with the size of the room and the bathroom was spotless. In order to put the lights on you have to put your card in the socket which took me a while to work out. I like my old fashioned keys. On the website it said the room had satellite tv but all you got was the main 5 channels, a news channel, a sports channel and a CCBC channel so I feel that description was misleading. Also there was no folder giving information about the hotel, where breakfast and dinner was served etc which I found very disappointing. All in all staying only for 1 night it was quite satisfactory.
May 10, 2013
Rated 4.0 out of 5.0 by alfeo Good price/quality and location
Only a little remark: our room for 4 was very small.
April 30, 2013
Rated 4.0 out of 5.0 by Chrissy9 Good value in comfortable room
Hotel is conveniently situated less than a mile from the airport terminal - though the £3.50 charge per person per journey for the shuttle bus is a little steep for such a short distance. If there are more than 2 people traveling together it is probably cheaper to get a taxi. The hotel is very modern, clean and comfortable and the reception staff were very friendly and efficient.
The staff in the breakfast area kept it clean and tidy and the buffet was restocked quickly. There was not a great deal of choice especially on the hot food but then the breakfast is included in the room rate which is very reasonable, so it is still very good value. I would definately use this hotel again.
April 28, 2013
Rated 5.0 out of 5.0 by Renia Good night's stay with parking
The hotel was great and parking nearby. Breakfast a bonus.
April 23, 2013
Rated 2.0 out of 5.0 by alvinbaker123 Very uncomfortable bed
I don't know how old this hotel is......10 years maybe. The bed in room 122 was shocking......a worn out mattress where you both roll into the middle. "Complain" you may say.......it's an airport hotel, we arrived at midnight. After you've already gotten into your pajamas has anyone got the energy to start making a fuss about lousy worn-out mattresses? Holiday Inn Stansted, a bed inspection is obviously long overdue!
April 22, 2013
Rated 4.0 out of 5.0 by badboyandy good stay
I stayed for one night the only thing I found was that guests coming in and out of rooms was noisy but was very good apart from that
April 19, 2013
Rated 4.0 out of 5.0 by Koos69 Great Location
Great location with very friendly staff and the journey to the airport by bus was convenient even late at night.
Will stay there again
April 18, 2013
Rated 4.0 out of 5.0 by Koos69 Great Location
I was very happy with the hotel. Close to the airport and no problems with the transfer bus etc, even late at night. Good friendly staff and I will stay again. FOOD NOT BAD EITHER!!
April 15, 2013
Rated 5.0 out of 5.0 by herrison stay and park
My self, wife and daughter arrived at approx 2100. Very quick and easy to book in. Took the car to the Mid Stay parking area which was close by and decided to walk back to the hotel which took about 15 minutes. Had breakfast of cerial and toast with tea, coffe and juice and yogurt. Caught the 6 am bus to airport, all went very smoothly. On return caught bus back to Mid Stay car park to collect car. Gave ticket and voucher to parking attendant at exit kiosk - no problems. I found the stay and park (8 day) very good and well worth the money. Would recommend to anyone, I shall certainly be doing it again when flying from Stanstead.
April 15, 2013
Rated 4.0 out of 5.0 by AWBA Convienient
So much better to be able to stay the night before the flight.
April 15, 2013
Rated 4.0 out of 5.0 by pagob737ng Comfortable bed and great service
good bed nice sleep good service and breakfast all the staff very kind
April 14, 2013
Rated 3.0 out of 5.0 by Ilpostino Latest visit shame about the breakfast
Have stayed here many times over the years and I must say for the first time we were very disappointed with the breakfast, the quality of the food offered has definitely deteriorated since our visit last year.
A real shame as otherwise a great hotel.
April 14, 2013
Rated 3.0 out of 5.0 by mrj09 It was fine.
It was fine. It didn't magically transform my life. I didn't wake up from a sleep refreshed as if I'd been pampered by a 1000 angels during the night. There was a bed, I slept in it, it was fine.
April 14, 2013
Rated 4.0 out of 5.0 by aloisius all ok, but . . .
confortable bed and bath room. good dinner but not the same for breakast
April 13, 2013
Rated 4.0 out of 5.0 by Minna Good budget hotel
This is a good place to stay if you have an early morning flight from Stansted. There is a regular bus service from the hotel to the airport. I stayed in a ground floor room which can't be faulted, it was clean and the bed was comfortable. The staff were all friendly. We didn't have the full breakfast as we left so early but there was a decent enough selection on offer. For evening meals, the selection is bog standard pub grub, not that great. But overall, a pleasant experience.
April 12, 2013
Rated 4.0 out of 5.0 Pre flight convenience
Pleasant hotel with useful shuttle to the airport. Friendly staff and clean accommodation. Park and stay facility is useful and quite good value.
April 9, 2013
Rated 4.0 out of 5.0 by richark Good place to stay for an early flight
Easy to find and very close to Stansted airport for a fast "bed to airport check in" experience. The hotel was clean and tidy but seemed hectic at check in (Saturday 5.30pm). The reception staff were brilliant though and instantly recognised my Priority Club booking and also gave my son an Easter egg and a goody bag!! The room was standard Holiday Inn, smallish, old TV with a small bathroom that needed updating.
The hotel facilities downstairs was ok but the dinning area wasn't clear on how / where to order food and there was a large party staying in the hotel and I felt we were 2nd best to them. The food was ok but a little expensive. Parking was free and there were luggage trollies in reception which was a huge help.
April 8, 2013
Rated 5.0 out of 5.0 by Therchip A bit congested at check in as only 2 staff and long queues but overall good.
Clean, comfortable room with TV and wake up phone options. A very good nights sleep before a busy day of travelling. As we had to be up by 4 am I was worried about noise but all was silent. I would recommend this as an very good hotel to stay in before travelling. Only thing to be aware of is that on check in we were told that hot breakfast from 4 am until 10 am. At 4.30 am we went down for breakfast is was just toast and cereal. Otherwise a good stay.
April 7, 2013
Rated 2.0 out of 5.0 by 57helen555 Nice room shame about the food
We only stayed because of the weather in the Midlands and we didn't want to get stuck and miss our flight the next day. The room was cold and took ages to get to the required temperature.
The alcohol prices were steep and unfortunately the food was very disappointing, in fact we sent both our meals back. The hand carved ham was plastic ham sliced on a machine and the burger was not 8 oz more like 4 oz and so over-cooked it was like shoe leather. The staff were excellent and did listen to what the problem was, we were offered replacement meals, which in the end were OK.
The chef sent messages back via the waitress rather than come out and talk to us directly.
The total cost of food & drink was £75 for 2 people, definately overpriced.
April 5, 2013
Rated 5.0 out of 5.0 by david280 Quality of Room
The room is well furnished with the most comfortable bed I have ever slept in in a hotel. Service was great and staff very helpful.
The only poor bit was that I had to park my car in the mid stay car park and it took almost an hour from the time I arrived back at Stansted until I got to the car. The mid term bus does a panoramic tour!
April 5, 2013
Rated 4.0 out of 5.0 by nico17 Quiet comfort
Its the quiet that surprised me of a hotel right next to the runway, so testament to the careful attention to details in its construcution. The staff I met were all well dressed , helpful and efficient. The coffee delicious- I had 2 cups with my breakfast.
April 4, 2013
Rated 4.0 out of 5.0 by Sperlonga1 Overall
Staff were great, room was great and clean. Food (pizza) pretty awful. But all in all a good stay.
April 3, 2013
Rated 3.0 out of 5.0 by Malheureuse Hotel let down by the food and drink experience
The room and public areas scored highly for cleanliness and maintenance but the food was indifferent at best and miserable at worst. For evening meals we tried mixed grill ham and egg. The soup was the highlight ! Chips were soggy, ham seemed to be of the slimy package variety, the meat in the mixed grill was not of a good quality or it was the cooking.
Breakfast was unbelievably bad. Continental breakfast had no cold meat and just one choice of cheese. The croissants were uncooked in the middle. Baked beans were at least warm. Scrambled eggs were just not acceptable, sausages tasted mainly of bread and there were no mushrooms,tomatoes or bacon.
The impression was someone in charge of food and beverage who had put the price of drinks extremely high as the hotel audience was captive and then combined this with cheese paring economy in the kitchen.
Sadly my visit last year was no better. Next time Premier where the bus driver assured me that the breakfast was better. Nuffi said?
April 3, 2013
Rated 5.0 out of 5.0 by C00psy A good overnight stay
My daughter and I stayed here overnight. The room was comfortable although my daughter found it a little too warm. We had to leave early or a flight but there was some yoghurt and toast . The food in the evening was a tad expensive £12 for a pizza which was quite small. On the whole it was a good overnight stay for the airport.
March 31, 2013
Rated 4.0 out of 5.0 by stefano87 Clean and comfortable. A bit cold at the arrival
Really good place. For the same price you can't expect anything like that in London and surroundings.
Of course is about 2 hours from the city center.
The one problem was I found the room cold. I had to heat it up. Luckily it only took half an our.
Really clean and comfortable place. Strongly recommended.
March 29, 2013
Rated 1.0 out of 5.0 by prs54fmpu Worst Express I Have Been In
As a Priority Club member I usually get introduced as such, in this hotel nothing and when I mentioned it, there was no interest, the person checking us in had very command of English and we had to keep asking her to repeat the questions which was annoying for us and frustrating for her.
The bed was terrible, no life left in it and moved around on castors as soon as you sat down.
The food in the restaurant was poor, and not worth the money.
Overall a very bad experience, if I had not used many other Express hotels then it would make me think again about this chain of hotels
March 27, 2013
Rated 4.0 out of 5.0 by MikeAnd Exactly what it says on the tin
Used as stopover for connecting flights. Friendly, clean and comfortable, exactly as needed.
Breakfast a bit basic but free so cannot really complain.
Would use again.
March 26, 2013
Rated 5.0 out of 5.0 by Gina1939 the welcome for two tired old ladies
We had had a terrible time with a "hotel" in Germany, pre-booked for B and B and airport shuttle for 6.30 am flight. Arrived to a frosty reception, and to be told no shuttle or taxi available!! It was advertised as Call Us, Free Pick up and Shuttle".
We were so astonished by the frosty unpleasant woman on reception that we walked out, even though had paid in advance, and spent the night in Frankfurt Hahn airport. As we are two sisters aged 74 and 76 this was not ideal....
However, we survived and at 9 am arrived at Stansted Holiday Inn. We were greeted with such warmth, as returning customers, and allowed into our room at 11 am instead of 2 pm. Irene on reception deserves special mention, as was so so kind and helpful. It felt like coming home and our stress and worries fell way as we collapsed onto our comfortable beds.
Three cheers for Holiday Inn Stansted, never was a welcome more needed and received. Will never stay anywhere else.
March 21, 2013
Rated 1.0 out of 5.0 by Traveler556644332211 ... was better before ...
I entered the room which had 15,5°C at the beginning and so I started the air conditioner on heating mode. It took from 9pm to 11pm to reach 20°C. After this I had to turn off otherewise I would not be able to sleep.
The room was dirty, on the carpet and in the bath. There where spots which are easily cleanable, same with all the hairs.
I can just say the hotel was cleaner and in better condition before and you can not compare with another Holiday Inn Express like in Silvertown way London ,.... they are much cleaner.
Sorry but this is the truth.
March 20, 2013
Rated 3.0 out of 5.0 by philT Elite status
My wife and myself had booked a stay for 1 night due to a late flight arrivel, arrived just before midnight took 20 minutes to check in after a long day of travelling this is to much, told we had been upgraded by reception but the room was the same as we had booked. Went back to reception to see if we could get some complementry bottled water and was told they did not give any complementrys to customers even as i am a platinum ambassador status anyway the manager did give me 1 bottle of water for us to share 330ml hope he never gets thirsty. i think the managers need to learn what the holiday inn brand is all about they do not seem to reconise the priorty club membership at all. will not be staying here again after this experience.
March 20, 2013