Rated 4.0 out of 5 by 270
Rated 5.0 out of 5.0 by Natliz Fantastic staff and service
Really comfortable stay. I have to say all the staff we dealt with were fantastic. I have stayed in a number of holiday inns and the staff are always helpful but here they were Excellent. Many thanks to melody and miraslev. Really Comfortable clean rooms and great location. 2 minute walk to main shopping street. Would definitely recommend and will stay here next time we visit swindon.
March 1, 2015
Rated 3.0 out of 5.0 by hobbsy15 Very noisey
Cannot fault the hotel or the friendliness of the staff. Room was clean spacious
February 25, 2015
Rated 4.0 out of 5.0 by Bloak Great service
Customer service was great. Rooms were nice and clean and friendly staff.
February 24, 2015
Rated 2.0 out of 5.0 by secretshopper hotel stay
Accommodation reasonable. terrible noise nuisance. Some staff excellent others terrible.
Breakfast awful and too basic.
February 23, 2015
Rated 5.0 out of 5.0 by Bikergirl47 Excellent customer service perfect location
We stayed at the HIE Swindon for just one night but cannot fault the service we enountered at this hotel. We had a most comfortable stay in a particularly large room. The only comment I would make is that the furnishings are beginning to look very "tired". The carpet in our room was badly stained and the chairs in the bar area were shabby and torn. My "average" comment for the breakfast results from a particularly limited choice (unlike most other HIE) - no muesli, no weetabix, no natural yoghurt, cold and dry croissants, no honey, to name just a few.
February 12, 2015
Rated 5.0 out of 5.0 by husain77 COMFORTABLE
LOVE IT QUITE, COMFORTABLE, FRENDLLY STAFF AND IN THE MEDLLE OF EVERY WHERE, I REALLY RECOMMEND IT FOR EVERYONE THAT I KNOW.
February 10, 2015
Rated 5.0 out of 5.0 by stirrup_pump Great staff, comfortable room
Key here is the great friendly staff team who are a credit to the hotel and to the brand. They make all the difference to where I choose to stay.
However, the rooms are also really comfortable, quiet for the city centre and I've not yet had a bad nights sleep at this hotel, which is unusual.
February 9, 2015