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Rated 3.9 out of 5 by 195 reviewers.
Rated 2.0 out of 5.0 by not good I stopped using a budget chain of hotels because of previous good experiences with hiex but this has left me wondering why. paying more for the same experience. I will give it some thought on my future weekends away. September 3, 2014
Rated 4.0 out of 5.0 by A nights stay in Swindon I booked late on Sunday August 24 for a stay that night using my reward points. It was simple and the hotel was great, we had a great room and the staff were helpful. Car parking was not good, there is no parking at the hotel, there is just up the road but it is £6 for 24 hours, but on a Sunday and the following day a bank holiday it seemed steep. Breakfast was fine except not enough staff to keep tables clear or food and implements stocked. August 28, 2014
Rated 2.0 out of 5.0 by Dimly lit room and noisy night Double glazing did not deflect noise from passing traffic outside - still quite loud. Insufficient lighting in the room - far too dim. Hotel unable to cope when faced with a large number of diners. Bar prices are absolutely ridiculous. August 27, 2014
Rated 4.0 out of 5.0 by Good overnight stay Room and Wi-fi met expectations. Nice and helpful staff. Great Italian restaurant around the corner. August 26, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Holiday Inn Express is a great place to stay in Swindon. Most of the staff are very friendly and supportive. On the whole they are great except for some strict policies and rigidness in slight amendments to Check-in dates and cancellation charges. August 20, 2014
Rated 2.0 out of 5.0 by Poor night's sleep and awful breakfast I've stayed in Holiday Inns in the past and been very happy, so I thought the budget Express chain would be better than its competitors too. However, I wasn't impressed by the Swindon version, even though it was clean and the staff were helpful. The first problem is finding reception. You enter on the ground floor, and it seems reception is two floors up on level 1. When you come out of the lift, there are no directions. I eventually found reception in the cafe. And by nosing around I also eventually found a sign near the lift, completely obscured by floor to ceiling marketing for the IHG rewards card. The second problem is the noise at night. There's a very loud nightclub close by and the noise kept me awake until 4 or 5 in the morning. The third problem is breakfast. Hot options seemed to be limited to cheap and nasty sausages, unpleasant, greyish dried out scrambled egg (powdered?) and baked beans. Not even bacon. I can't remember having a worse hotel breakfast. I have no idea whether other Holiday Inn Express hotels are any better, but I have no wish to find out. And next time I'm in Swindon, I'll definitely be staying elsewhere. August 20, 2014
Rated 4.0 out of 5.0 by Comfortable bed & fair service On arrival I found the reception staff not very helpful. I arrived early & was told that the room was not available - Fair answer. But reception could have asked if I wanted to leave my luggage behind recption, so that I didn't have to carry it around Swindon! I think that the lighting in the 'en suite' area is far from bright enough, I found it extremely difficult saving with such a low light level. August 19, 2014
Rated 4.0 out of 5.0 by Nice Hotel This is a surprisingly nice hotel, I was expecting less as from the outside it did not look that great. We had a disabled room and there was plenty of space for a wheelchair. The only downside was the beds are not too comfortable. August 19, 2014
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