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Rated 4.0 out of 5 by 448 reviewers.
Rated 4.0 out of 5.0 by Excellent Staff Basic hotel which does the job if you want a centrally located hotel, comfy bed and good breakfast. Rooms basic and well used but entirely fit for purpose. Staff stand out in this hotel - nothing too much trouble and everyone helped with a smile February 3, 2016
Rated 5.0 out of 5.0 Meeting at Swindon Holiday Inn Express whilst the parking is difficult, once inside the hotel nothing was too much trouble for the staff who were there to help throughout our whole stay and meeting. January 29, 2016
Rated 4.0 out of 5.0 by Evening meal options at weekends The only thing I would say is evening meal options at weekend. You have got a all you can eat dining across the road. But to have an options of placing the meals on your bill would be nice. That's the only issue I found other than that very nice stay, railway car park is not too far. January 29, 2016
Rated 5.0 out of 5.0 by Great location My partner and I recently stayed at this hotel whilst attending a family wedding. The hotel price was great value for money compared to other places that we have stayed . The location is near to the train station and is convenient to the town centre . All in all a pleasant stay. January 28, 2016
Rated 1.0 out of 5.0 by Terrible Experience Hotel room was not comfortable and the carpet was not clean. Bathroom leaked and shower only had scolding hot water. Sr. Manager was very rude. Internet speed was incredibly slow. I do not recommend this hotel and I only stay at hotels that are part of IHG. The temperature in the room was too cold and the lights by the bed would not turn off. Plus, the room was next to the office and all night the door would slam close and the lift would make vibrating sounds throughout the night. The value as an IHG member was not worth what I paid. January 22, 2016
Rated 4.0 out of 5.0 by great service My stay was very nice. I seem to have a problem with the IHG points. Try to log in to see my points but the pin number and member number doesn't match. Tried the email instead of the member number and it says it matches more than one account. January 17, 2016
Rated 5.0 out of 5.0 Great hotel Great hotel. Good location. Comfortable bed Great service January 16, 2016
Rated 4.0 out of 5.0 by Good location and comfortable stay I was unlucky to arrive at this hotel at the same time as 2 coachloads of pensioners so it took me a good 20 minutes to get from the entrance to the reception desk due to the slightly odd setup of having to take the lift from the ground floor up to reception. The parking advice prior to arrival is to park in the loading bay and collect a parking permit which is fine if there is any space in the loading bay! Having said that, once checked in, I collected (paid for) my parking permit for the Railway Station carpark, almost opposite the hotel which give s a discount on the standard overnight rate. The room was nice and clean and well sound-proofed. The clock on the TV was 20 minutes out, which was a little annoying but only a small niggle. Breakfast was good, with the usual selection of cereals, toast/croissants and hot food. For a city centre hotel, I would definitely stay here again if I needed a hotel in Swindon. January 16, 2016
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