Rated 3.0 out of 5.0 by Jewel0411 Things to build on
Sink taps are too far back and when using them makes water all over the sink
At night when turning on the light in the bathroom it would blow the fuse. Re-setting it and unplugging all didn't work but then in the mornings it worked fine. This happened both nights.
Toilet handle didn't flush easily
Should have snack vending machines, not just beverages
Thank you for listening
May 13, 2013
Rated 5.0 out of 5.0 by minitraveller prompt excellent customer service.
I stayed here for 3 nights last week, and again on March 31. I had an allergic reaction to something in the hotel and on my 3rd evening there realized it was the detergent that was being used. I don't have any known allergies. I called the front desk and spoke with the Guest Services manager Victoria about what was going on. She called the Manager and they figured out a quick solution of laundering linens and towels with another detergent on site. At 10:30pm Victoria came up and made my bed and provided new towels. Thank you so much Victoria.
When i returned on the 31st - a note was on my file about my allergy and another note was left in my room from house keeping about using different detergent.
Holiday Inn you have some good staff. Thank you for accommodating me. I will be staying here again.
April 2, 2013
Rated 5.0 out of 5.0 by smoothydano GREAT STAFF
What a great experience! Incedible staff right from the General Manager to the breakfast staff. For a hotel that just opened the cohesiveness of the staff was seamless and fantastic. Keep up the great work!!!!
April 1, 2013
Rated 4.0 out of 5.0 by Tekoetekoeon Welcome to TIMMINS!!
My last stay was my second at the hotel. This time I stayed 4 nights. First time there I was on fifth floor on back side. Could here the younger kids in room across the hall, but did not hear any outside noise. This last time I was on the sixth floor in front and OMG. I heard "EVERY" car and muffler and transport going by in the front. Hotel is VERY close to Algonquin in front and the noise is crazy! Windows in front should have been upgraded for this reason. On the plus side room is clean, smaller than I would like though, bed comfortable and channel selection on TY is adequate. There is a minimum amount of parking for the hotel guests so don't bring any trailers!! I had a problem with a plug that "THEY" looked into for me before I could tell them about it, however even though I was told it was fixed it continued to trip. So I called the front desk to tell the clerk and was told she had a lobby full of guests right now and would have to get back to me. She did not.
March 28, 2013
Rated 5.0 out of 5.0 by co74 Absolutely Wonderful!
This was the best stay at a hotel ever! Staff were absolutely awesome, the hotel is new and superb! Everything is done right, impeccably clean. The only downside is that it's all the way up in freaking Timmins so it's not likely I'll ever go back (at least not on purpose!). I would totally recommend to anyone headed there and if I do ever have the need to go back I will definitely stay here.
March 24, 2013
Rated 5.0 out of 5.0 by Billy007 nice size rooms
Room was very spacious which we love when we are travelling.Everything top notch.Love the 2 tv's you could lay on your left side and watch one tv then roll over on your right side and watch the other tv.lol.No just joking.The room was very clean and loved the high toilet in the bathroom.
March 21, 2013
Rated 1.0 out of 5.0 by Toma27 Stay was great!
Loved the quick check in and check out - express! :)
Desk staff very courteous and polite
Was taken back by the Maid who knocked on our door at 8 in the morning and we weren't ready to head out the door just yet who told us to hang the door on the knob, despite us telling her that we would be heading out shortly, never experienced that before at any other hotel :(
March 18, 2013
Rated 3.0 out of 5.0 by Gaiter64 Great staff, but not restful night
Muriel in the breakfast area was wonderful Made me feel right at home.
Elevator repairs were occurring at 700 right outside my room door which caused me to wake unnecessarily.
March 13, 2013