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Rated 3.8 out of 5 by 299 reviewers.
Rated 5.0 out of 5.0 by Good value hotel I stay at this hotel often because it is well located downtown, close to many restaurants and other facilities and is a clean well managed property. The value is very good IF you can book early enough to get a good deal. Unfortunately, my price on this last visit was about $45 more than I usually pay because I booked late and the hotel was quite full. When it fills up, they bump the rate significantly but then compared to what else is around, it is still the best value downtown. I highly recommend this hotel for budget conscious folks who still want cleanliness, efficiency and friendly service. August 22, 2014
Rated 3.0 out of 5.0 by Faciliiteis The staff and service were very courteous and helpful, However, we were unhappy with the way the facility was maintained. The carpet was stained and dirty. The internet service was VERY slow. August 20, 2014
Rated 4.0 out of 5.0 by great service but a bit over priced great service but over priced. rooms are older looking August 19, 2014
Rated 1.0 out of 5.0 by EL PEOR HOTEL EN NUESTRO VIAJE DE 2 MESES ESTE HOTEL ES UNA VERDADERA VERGÜENZA PARA LA CADENA HOLIDAY INN, ES UN EDIFICIO VIEJO EN DEPLORABLES CONDICIONES, DE TRES ELEVADORES UNO ESTA FUERA DE SERVICIO Y OTRO FALLA CONSTANTEMENTE. EL AIRE ACONDICIONADO DE LA MINUSCULA Y PESIMA HABITACION NO ENFRIA Y ES MUY RUIDOSO. EL RUMBO EN EL QUE ESTA UBICADO AUNQUE CERCA DEL CENTRO ES UN RUMBO SUCIO INSEGURO Y DEPLORABLE. August 17, 2014
Rated 3.0 out of 5.0 by Quiet room, nice breakfast The front desk was very friendly and helpful. The lobby was clean and spacious but not enough seating for people waiting for various things and only one restroom with a key was a drawback. Breakfast room was small and hot. The breakfast was good with lots of choices. Elevators were very slow. Room maid must not have know what the "Do Not Disturb/privacy" sign in the key lock because we put that in the door lock, went downstairs to get something and when we came back a few minutes later the maid was in our room. We ask her to leave and she said when sh finished! That did not go over well. The room was okay, quiet, but had no end table on one side to put eye glasses or other personal items or lamp to read by. Having made the reservations well in advance we were shocked to get a room on the back side when we had been told we would have one on the courtyard side. August 15, 2014
Rated 4.0 out of 5.0 by great staff very friendly staff, Neil at the front desk was very helpful and accommodating, cleaning staff very respectful August 14, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express 8.1.14 - 8.4.-14 - Great Choice This hotel is conveniently located near the congestion of Downtown. A quick cab ride or leisurely walk will get you to almost all the attractions. The front desk was beyond helpful with their service with VALUE! I'll only make one negative is the elevators. If you stay at a capacity time prepare to wait. The elevators are really really really slow and often full from guests waiting and collecting at the doors. I stayed on the 5th floor and couldn't get enough of the stairs. To tell the better end of the story is the complimentary breakfast 7 days a week. This hotel does breakfast properly, don't even dare utter the word continental....the variety is noteworthy and I tip my hat off. Expect lines for the bacon too ;) Overall I enjoyed the stay and would stay again, mostly for the service provided to me August 14, 2014
Rated 2.0 out of 5.0 by Convenient location Chose this hotel as it offered free wi-fi and breakfast and family rooms with 2 double beds (I generally do not find sofa beds provide good sleep quality). However I was sadly disappointed in the quality of the breakfast, the paper plates and cups and plastic ( August 12, 2014
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